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MainStay Suites Knoxville North I-75

2.5 star property

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Photo gallery for MainStay Suites Knoxville North I-75

Hypo-allergenic bedding, pillowtop beds, individually decorated
Hypo-allergenic bedding, pillowtop beds, individually decorated
Hypo-allergenic bedding, pillowtop beds, individually decorated
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
144 Merchants Dr, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪19 min walk‬
  • University of Tennessee
    ‪7 min drive‬
  • Neyland Stadium
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 451 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Double Beds, Non Smoking

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 619 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 628 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 619 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Smoking (Efficiency)

  • 451 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 Queen Bed, Smoking (Efficiency)

  • 365 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Smoking (Efficiency)

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Double Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Best Western Knoxville Suites - Downtown

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
3.9 out of 5, Good, (1003)
$114 nightly
The price is $114 total
includes taxes & fees
Best Western Knoxville Suites - Downtown

About this property

MainStay Suites Knoxville North I-75

Hotel in Inskip
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Limited housekeeping is available.
MainStay Suites Knoxville North I-75 offers 86 accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

MainStay Suites Knoxville North I-75 has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Hotel Knoxville
Mainstay Suites Knoxville
Mainstay Suites Aparthotel Knoxville
Mainstay Suites Aparthotel
Mainstay Suites
Mainstay Suites
Mainstay Suites Knoxville I 75
MainStay Suites Knoxville North I 75
MainStay Suites Knoxville North I-75 Hotel
MainStay Suites Knoxville North I-75 Knoxville
MainStay Suites Knoxville North I-75 Hotel Knoxville

MainStay Suites Knoxville North I-75 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 236 out of 688 reviews
Rating 8 - Good. 213 out of 688 reviews
Rating 6 - Okay. 104 out of 688 reviews
Rating 4 - Poor. 82 out of 688 reviews
Rating 2 - Terrible. 53 out of 688 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

juan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water
Stayed 2 nights in Mar 2025

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty from the entry, to elevator .
Stayed 1 night in Mar 2025

4/10 Poor

Doris

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Visit

Worst stay ever. The older lady who worked days was very rude. Zero room service. When asked about garbage removal from our room, we were told to tie it up and take to the dumpster on the side of the building. We were only allowed 2 towels a piece, no more. Even with no room service, we never had towels replaced, but had to take dirty towels to front desk to replace with clean towels. Breakfast was ok. Eggs, I think, were powdered. However, no heater to keep the eggs and meat warm. Milk was not cold, serviced in a pitcher without ice, had to request cold milk. Talked to manager. She "seemed" to be not happy about the report of the front desk person, yet, still received rude looks the next morning. Not going back any time soon.
Stayed 4 nights in Mar 2025

4/10 Poor

Terry

Traveled with partner
Disliked: Property conditions & facilities
NO hot water at 5 am did not want to walk around the room without shoes on.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the full kitchen with a large refrigerator. The room showed some wear, but it was serviceable, clean and quiet. It would be a particularly great place for someone planning to stay for several days who could put the kitchen to good use.
Stayed 1 night in Mar 2025

2/10 Terrible

Jessejames

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at a lot of hotels and this has got to be the all around worst experience I have ever had. First off, the room photos they provide are deceptive and you do not get all that you see. I ended up having to upgrade my reservation to get the balcony and king bed. ROOM 221. But, it was hardly an upgrade as the room reeked of cigarettes. The kitchenette had clearly not been cleaned in a long while and there was a huge blood stain on the mattress pad under the fitted sheet. Hair in the bathroom sink, etc. The staff seems very disassociated and don't really seem to care about general guest needs like extra towels or bottles of water in the lobby. On top of it all, I received a spam text yesterday from someone claiming to be from MainStay, asking if I would take part in a survey. They had my name and reservation info, which clearly means my personal info was compromised. The owners/managers of this place need to strongly consider what it is they do.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and staff. Enjoyed our stay
Stayed 1 night in Feb 2025

6/10 Okay

Douglas

Traveled with partner
Disliked: Staff & service
Reservation was accidently made for a Smoking Room, they provided no assistance with changing reservation, actually telling me there were no non-smoking rooms available. I used Expedia to book a non-smoking room and then went back to check-in.
Stayed 1 night in Mar 2025

4/10 Poor

Jewells

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Dont waste your time

The staff was rude and the front desk people were so money hungry i had to pay for an extra towels
Stayed 2 nights in Feb 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Jewells

Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Disliked: Staff & service, property conditions & facilities
The shower surround needs replacing. The check in person was pretty unfriendly
Stayed 1 night in Feb 2025

8/10 Good

thomas

Liked: Room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Herbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
It would have been nice to have a breakfast with more variety and better bathroom toiletries
Stayed 2 nights in Jan 2025

4/10 Poor

GREG

Disliked: Cleanliness, amenities
Check in was normal and fine. The room itself wasn’t the worst I’ve stayed in. However, if you are the type of person who is concerned about the area around you, I don’t recommend this hotel. The amount of straight up marijuana I smelled was unreal. Most of the other guests I saw looked like either hookers or they just got out of prison. Just a lot of shady characters. I was told this area of town is known for a high drug rate. The elevator wreaked and looked like it hadn’t been cleaned in a month. I went to the so called gym to work out and I just couldn’t do it. It smelled musty in the room. Probably because they had stored several washing machines in there. The equipment had torn seats and just didn’t look safe. This is an $60 hotel not an $100 hotel. Overall I was not impressed and will never return. I recommend you choose a different hotel in a different area.
Stayed 4 nights in Jan 2025

2/10 Terrible

Samantha

Stayed 1 night in Dec 2024

8/10 Good

Connie

Stayed 1 night in Dec 2024

4/10 Poor

Jarrett

Traveled with family
Nothing was like able… Night attendant was nice . We entered and waited 15 mins for someone to come to desk.( she was helping another guest ) hotel had a terrible smell in hallways ,elevator needs work (rickety) 4 guest room with 2 towels Oh and our hotel floor was sticky (yuck) went downstairs in am for towels and wash clothes she only had towels and hand towels Then came down to eat to I don’t know what and tons of homeless looking people whom staff knew by name .. It was what it was but I would not recommend this hotel to anyone
Stayed 1 night in Dec 2024

4/10 Poor

Dayse

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The service was excellent but the room had a couple of cockroaches in the restroom and countertop next to the stove and you needed to make your bed and take out the trash.
Stayed 2 nights in Dec 2024

6/10 Okay

Donna

Business traveler
Disliked: Cleanliness
Staff views Hotel as Self service& Not willing offer basic needs (Ex: Coffee&Towels)without going to desk. The room floor needs mopping, Badly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Valinda

Stayed 1 night in Nov 2024

10/10 Excellent

David

Great value for a quick overnight stop.
Stayed 1 night in Nov 2024