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MainStay Suites Knoxville North I-75

2.5 star property

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Photo gallery for MainStay Suites Knoxville North I-75

Hypo-allergenic bedding, pillowtop beds, individually decorated
Lobby sitting area
Reception
Hypo-allergenic bedding, pillowtop beds, individually decorated
Suite, 1 King Bed, Non Smoking | Balcony

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk

Explore the area

Map
144 Merchants Dr, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪18 min walk‬
  • Historic Southern Railway Station
    ‪6 min drive‬
  • Market Square
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • 451 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 Queen Bed, Non Smoking

  • 365 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite, 2 Double Beds, Non Smoking

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Private kitchenette | Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed, Non Smoking

  • 619 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Bathroom sink

Suite, Multiple Beds, Non Smoking

  • 628 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated

Suite, 1 King Bed, Smoking

  • 619 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Smoking (Efficiency)

  • 451 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 Queen Bed, Smoking (Efficiency)

  • 365 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Smoking (Efficiency)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Smoking (Efficiency)

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Double Beds, Smoking

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Best Western Knoxville Suites - Downtown

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  • Pet friendly
4.0 out of 5, Very Good, (1007)
The price is $99
per night
$117 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

MainStay Suites Knoxville North I-75

Hotel in Inskip
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Limited housekeeping is available.
MainStay Suites Knoxville North I-75 offers 86 accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations include double sofa beds. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 904 square feet (84 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

MainStay Suites Knoxville North I-75 has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 904 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Hotel Knoxville
Mainstay Suites Knoxville
Mainstay Suites Aparthotel Knoxville
Mainstay Suites Aparthotel
Mainstay Suites
Mainstay Suites
Mainstay Suites Knoxville I 75
MainStay Suites Knoxville North I 75
MainStay Suites Knoxville North I-75 Hotel
MainStay Suites Knoxville North I-75 Knoxville
MainStay Suites Knoxville North I-75 Hotel Knoxville

MainStay Suites Knoxville North I-75 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 627 reviews
Rating 8 - Good. 198 out of 627 reviews
Rating 6 - Okay. 99 out of 627 reviews
Rating 4 - Poor. 71 out of 627 reviews
Rating 2 - Terrible. 40 out of 627 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointing and not worth the high nightly cost
Front desk staff were nice. Room was adequate and bed was comfortable. Mold in the bathroom. Fitness center filled with broken equipment - avoid! Warning about breakfast-- they ration out the food each day, so they were out of some food by 8am, week before the stated end time (9am). I chose this place over other nearby places based on ok reviews. I would NOT recommend staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Perfect for a one night stop
Stayed 1 night in Oct 2024

10/10 Excellent

Kenyah

Stayed 1 night in Sep 2024

6/10 Okay

Penny

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable so there’s that
The positives - super friendly staff and very comfortable bed with soft sheets. Close to many restaurants and gas stations The negative - lack luster breakfast…do yourself a favor & eat next door at Cracker Barrel. The room was filthy. The kind of dirty that you do not walk around barefoot because the bottom of the shower is immediately black when your feet hit the water….yuck! The tiny shampoo bottle was only 3/4 full and was open when we arrived. If you’re looking for a convenient place to stay with friendly service and comfy bed but not much else, then this is your place.
Stayed 2 nights in Oct 2024

8/10 Good

Kenyah

Stayed 1 night in Sep 2024

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Close to downtown Knoxville.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

4/10 Poor

Martha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There are a lot of vagrants and just loiterers on and around property. Room was just yuck.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

8/10 Good

TRACY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and the friendless of all the staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Kaycee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rhianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and accommodating.
Stayed 1 night in Sep 2024

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ashleigh

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was really nice, and I liked that there was a Starbucks and Hooters close by. The entire place smelled like cigarettes though so it really bothered my allergies.
Stayed 1 night in Sep 2024

8/10 Good

Megan

Traveled with family
Liked: Staff & service
Front desk staff was very welcoming… but the facility itself was only somewhat clean. Our room floor had grape vine trash on the floor & dirty was obviously in the corners & sever dust on the bed frame.
Stayed 2 nights in Sep 2024

8/10 Good

Kenyah

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Always a good stay. Right next to Hooters and a Cracker Barrel
Stayed 1 night in Sep 2024

8/10 Good

Duhamel

Traveled with family
Liked: Room comfort
College move in
Room was handicap accessible , clean and comfortable. Shower stall was accessible but no way of containing water from spilling out onto floor. The shower fixture was too loose to adjust and had to be handheld
Stayed 2 nights in Aug 2024

4/10 Poor

joseph M

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Find somewhere else
This place needs to be overhauled asap dirty and smells
Stayed 1 night in Aug 2024

2/10 Terrible

mellisa

Disliked: Cleanliness, property conditions & facilities, room comfort
I couldn’t stay. The room had several visible roaches crawling about as soon as I entered. I could only imagine how many more there were that I didn’t stick around to view.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, check in was efficient, room was clean
Stayed 2 nights in Aug 2024

8/10 Good

Tara

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
We had a great time. Loved the full size kitchen! My only conplaint is that the room hadnt been cleaned in a long time. Dust was thick everywhere, kitchen and bathroom needed cleaned as well. It was a good experience though. The breakfast was decent as well.
Stayed 1 night in Aug 2024