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Marble Alley Lofts

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Marble Alley Lofts

Superior Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Outdoor pool
Exterior
Lobby lounge
Lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Washer
  • Outdoor Space
  • Kitchen
  • Dryer
  • Parking included

Explore the area

Map
300 State St, Knoxville, TN, 37902
  • Tennessee Theatre
    ‪6 min walk‬
  • Market Square
    ‪6 min walk‬
  • Bijou Theater
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Standard Apartment

Desk, iron/ironing board, free WiFi

Standard Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Desk, iron/ironing board, free WiFi

Superior Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Economy Apartment

Desk, iron/ironing board, free WiFi

Economy Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Pool
Pet friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1004)
The price is $142
per night
$168 total
includes taxes & fees
Feb 5 - Feb 6
Crowne Plaza Knoxville Downtown University, an IHG Hotel

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Marble Alley Lofts

3-star apartment in Downtown Knoxville
This smoke-free apartment building features an outdoor pool, a garden, and free self parking. WiFi in public areas is free. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and an electric kettle, and other amenities include free WiFi and a TV.
Marble Alley Lofts offers 3 accommodations with washers/dryers and hair dryers. This Knoxville apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Accommodations at this 3-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.
Recreational amenities at the apartment include an outdoor pool.
Marble Alley Lofts features an outdoor pool and a garden. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Marble Alley Lofts is a smoke-free property.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchenette

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Outdoor areas

  • Garden

Laundry

  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number registration_number

We should mention

This property does not have elevators

Property is also known as

Marble Alley Lofts Apartment
Marble Alley Lofts Knoxville
Marble Alley Lofts Apartment Knoxville

Marble Alley Lofts Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 32 out of 57 reviews" "
Rating 8 - Good. 9 out of 57 reviews" "
Rating 6 - Okay. 8 out of 57 reviews" "
Rating 4 - Poor. 4 out of 57 reviews" "
Rating 2 - Terrible. 4 out of 57 reviews" "

9.4/10

Cleanliness

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonah

Liked: Cleanliness
Great stay. made knoxville super accessible
Stayed 2 nights in Oct 2024

6/10 Okay

Kaila

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This property is managed by a company that does not value its customers, nor are the willing to help in anyway. I had multiple issues with booking and checking in with this company and was met with multiple replies and confusing messages that did not help whatsoever. When there, the apartment only had sheets for the sofa bed and no pillows or blankets. Check in was terrible, they gave me a 4 digit code that didn’t work anywhere and the room door needed a six digit code I had to request via email and wait outside for it. Overall, the apartment itself was clean and nice but the company is terrible. I would not stay there again simply due to their lack of care for paying customers.
Stayed 1 night in Sep 2024

2/10 Terrible

Abigail

Terrible. Booked the room months ahead and got sent the information to get into gate and room the morning before. The night before check in got sent a message that they cancelled our reservation while everywhere was sold out in Knoxville for Morgan Wallen Concert.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, room comfort
Great location and extremely safe! Loved the gated car garage and coded walkway entrance!
Stayed 2 nights in Sep 2024

8/10 Good

Becke

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice condo. Clean with convenient amenities. #1 aggravation was they only furnish thru streaming. No way to watch regular channels. Ie: Couldn’t watch Vols game or any other SEC football. They need to mention in their description that you must bring a fire stick to watch regular live TV. Had some concerns about the patio being unclean but they responded immediately & sent housekeeping. Nice place to stay, great accessibility to Market Square & Gay Street. Just OK for the price.
Stayed 4 nights in Sep 2024

4/10 Poor

Paula

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The location was good. There were not any kitchen towels. There were only two sets of silverware. There were only two towel sets. The communication was poor. Getting instructions on a text message would have been useful. Heating the pool would have been nice.
Stayed 6 nights in Sep 2024

6/10 Okay

Catherine

Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, amenities, room comfort
We almost had a perfect stay! I read the reviews ahead of time and saw where there was a common theme. . . the place was very clean but the communication and instructions were a big concern. I booked the apartment and I reached out ahead of time to make sure check-in would not be a problem since many reviews indicated it had been. They assured me they had improved their communication and I must admit, they have. The check-in instructions were very clear and easy to follow. The apartment was great and very clean. We stayed 3 days and on the last day our check-out was to be at 11am. My wife and I went to breakfast at 9am and when we came back at 10am our access code would no longer work. We went to the Lobby but they were closed. I tried to call and the number did not work. I sent a message but did not get an immediate reply. After 45 minutes, the housekeeper just happened to see us and noticed we were locked out. She was an angel and gave us access to the apartment. We were finally able to check out but had it not been for Jennifer, we would not have been able to check out on time. I did finally get a reply from my message through the app but that was after we had checked out of the apartment. Tucker is the management company and they really need to have someone onsite when these types of issues happen. I would stay there again but I will be very careful and will inquire more ahead of time for a phone number of a contact person if there is an issue.
Stayed 3 nights in Aug 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Room comfort
There were no bulbs in the lights on both sides of my bed. I had to beg to get them for 2 full days. We got 4 bath towels for 2 people. We went to the pool and we shower daily. That wasn't nearly enough. Had to ask many times for more. Everything was email. No one to speak to! All email. Ridiculous. Everything took 2 days. You advertise a sofa bed but do not supply a blanket for it. Took 2 days to get it and my grandson slept with no blanket the first night. The lights over the kitchen counter are so coated with dust that I couldn't use the counter as my allergies acted up so badly. The room is pretty. The bed was comfortable. We couldn't get the netflix to work but again, there is no one to talk to so we just didn't use it. It was unbelievably frustrating not being able to speak to someone to arrange a visit with someone to come in and show us how to get this netflix to work. We just used our phones the whole trip. Most disappointing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, room comfort
Great Apartment
Great location and wonderful amenities. Very comfortable. Would stay here again for sure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Joshua

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice area to stay. Not far from restaurants and pubs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Property is close to many amenities, secure, quiet and safe. Parking spots inside the garage for Tucker rentals could be increased, we had to ask people parking if they were with Tucker as I couldn't fit my truck in certain spots. Overall for cost, quality, communication and location this place is incredible. 2nd time on business in 3 weeks we've used this facility.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Excellent!
Clean, very nice one bedroom apartment. Excellent security. Right by market square. Secure reserved parking. Excellent price per day. Will go here from now one when in Knoxville.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the space in the unit along with the amenities. Great location
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice unit, good communication for entering the property
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Property was terrific for our business travel stay. Clean, organized, great facility communication, privacy, amenities easy to use and accessible.
Stayed 3 nights in Jul 2024

8/10 Good

Payton

Business traveler
Liked: Cleanliness, room comfort
Recommended
Nice place to stay. Close to Market square and UT. Nice facilities.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Nice place, giant hassle
Property was great but the technology was awful. First the fob to get into the parking deck and pool wasn't working. No one answers the phone and called me back at 5pm. I finally got that exchanged at the leasing office and then on our last morning the manager had set our keyless entry code to expire at 9am despite being advertised everywhere as an 11am checkout. We were locked out of the room with the office not opening until 10am and no one answering the help phone line. About 45 min later i found someone who worked there who had arrived early who helped us get in and he said the management company has the locks autorest at 9am all the time and this is constantly happening. It was a great place but the hassle wasn't worth it, makes you want to go back to the 1950s when nothing was digital and someone was at the front desk to help if needed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa Ann

Traveled with family
Liked: Cleanliness, room comfort
Staff was very responsive when I called about the exploding shower tube. The problem was fixed within two days. The biggest annoyance I had was getting back into the apartment to return the key fob when I exited the garage. The code to the apartment was deactivated way too early for At 8 am when we had to check out by 11 am.
Stayed 8 nights in Jun 2024

10/10 Excellent

kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We will definitely be back. Wonderful place for our girls weekend. Pool and location near Market Square especially appreciated. Pay attention to all the instructions/directions that are sent. It is a somewhat confusing location and layout. Appreciated the instructions
Stayed 2 nights in Jun 2024

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness
Poor housekeeping service
Not very happy with the service. We arrived to find one towel and nothing but a fitted sheet for the sofa bed. We called and requested 2 more towels (there were 3 of us) and a set of sheets and comforter for the sofa bed, but it was late and they said the cleaning crew will deliver the next day. The next day, the towels were delivered and just the sheets, no comforter or blanket provided. So I called again. They said the housekeeping crew had gone but they will deliver tomorrow. This is now 2 nights without a blanket. The next day, at around 6pm they still had not delivered the comforter. I called and complained loudly. When I returned, there was a comforter. Very poor service and especially problematic because there is no one on site to handle these issues. Any issue will have at least a days wait to be addressed. Their housekeeping should have had the room prepped before, with full linens and towels.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kevin, MOUNT PROSPECT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations in great location!
Stayed 3 nights in May 2024

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, room comfort
Nice place
Stayed 8 nights in Apr 2024