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Marriott Knoxville Downtown

4.0 star property

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Photo gallery for Marriott Knoxville Downtown

Lobby sitting area
Lobby sitting area
Exterior
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
525 Henley St, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪1 min walk‬
  • University of Tennessee
    ‪8 min walk‬
  • Neyland Stadium
    ‪17 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed (Hearing Accessible)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Marriott Knoxville Downtown

4-star hotel in Downtown Knoxville
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Marriott Knoxville Downtown offers 286 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 16000 square feet (1486 square meters) include a conference center. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 3 mi is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Marriott Knoxville Downtown is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Marriott Knoxville Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference center (16,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Fair
Holiday Inn Knoxville World's Fair Park
Holiday Inn World's Fair
Holiday Inn World's Fair Hotel
Holiday Inn World's Fair Hotel Knoxville Park
Holiday Inn Knoxville Downtown Hotel
Holiday Inn Knoxville Downtown
Marriott Knoxville Knoxville
Holiday Inn Knoxville Downtown
Marriott Knoxville Downtown Hotel
Marriott Knoxville Downtown Knoxville
Marriott Knoxville Downtown Hotel Knoxville

Marriott Knoxville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 341 out of 499 reviews
Rating 8 - Good. 73 out of 499 reviews
Rating 6 - Okay. 47 out of 499 reviews
Rating 4 - Poor. 24 out of 499 reviews
Rating 2 - Terrible. 14 out of 499 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if going to game or just downtown.
Stayed 1 night in Nov 2024

10/10 Excellent

Beth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. The lobby is large and decorated well for the holidays. We would have liked self-parking - the valet parking was $35 per day and there were no other options
Stayed 1 night in Dec 2024

10/10 Excellent

Danyale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel !!
Stayed 2 nights in Nov 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but w location comes listening to fire trucks and police sirens. Biggest issue is driving up it’s basically valet parking only or they make it that way. No place to park to check in. Valet is slow and blocking so vehicles are backed up into road waiting. Nice helpful reception
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

brittany

Stayed 1 night in Nov 2024

6/10 Okay

Javier, Phoenix

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The parking is a nightmare they only valet. The walls are paper thin and so is the ceiling you can hear neighbors and people above clearly. The market exchange art installation was so cool. But the restaurant for breakfast was trash. They should just have free breakfast. Because the option that I paid for was wrong and no good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Robbin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Amit

Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Too much noise.
Great service at the front desk. Delicious food and great service in the restaurant. Valet is super easy. Rooms are very noisy. You hear everything from the room next door and from the street. Request a room facing the park. Confirm that the accessible rooms are accessible. We requested one for my mom and she had a bathtub in hers when we were told they all how showers.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly, Rockvale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and behind it was the World Fair Park. We were on the 8th floor with a window view and you could all the beautiful autumn colors and surrounding town. The staff was friendly and very helpful! Valet was easy, didn’t have to wait because you can text them when you’re headed down. My favorite part?! DEFINITELY the black car free transportation! Simon was awesome and we could call him to have him pick us up after taking us somewhere (within 3 miles). We went to a concert at the Thompson-Boling Food City Center and after the concert, we just missed the ride cutoff request time but we walked about 17 minutes through the UT campus and World Fair Park and it was an easy walk. I will definitely stay here again and would recommend it to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lynn, Hilton Head

Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024