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Marriott Knoxville Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott Knoxville Downtown

Lobby sitting area
Meeting facility
Exterior
Meeting facility
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
525 Henley St, Knoxville, TN, 37902
  • Knoxville Convention Center
    1 min walk
  • Sunsphere Tower
    2 min walk
  • Tennessee Theatre
    6 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    18 min drive

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Double Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed (Hearing Accessible)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Knoxville

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1375)
The price is $127
per night
$149 total
includes taxes & fees
Dec 7 - Dec 8
Hilton Knoxville

About this property

Marriott Knoxville Downtown

4-star hotel in Downtown Knoxville
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Marriott Knoxville Downtown offers 286 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 16000 square feet (1486 square meters) include a conference center. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 3 mi is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Marriott Knoxville Downtown is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Marriott Knoxville Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Valet parking on site (USD 35 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference center (16,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Fair
Holiday Inn Knoxville World's Fair Park
Holiday Inn World's Fair
Holiday Inn World's Fair Hotel
Holiday Inn World's Fair Hotel Knoxville Park
Holiday Inn Knoxville Downtown Hotel
Holiday Inn Knoxville Downtown
Marriott Knoxville Knoxville
Holiday Inn Knoxville Downtown
Marriott Knoxville Downtown Hotel
Marriott Knoxville Downtown Knoxville
Marriott Knoxville Downtown Hotel Knoxville

Marriott Knoxville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 309 out of 458 reviews" "
Rating 8 - Good. 69 out of 458 reviews" "
Rating 6 - Okay. 43 out of 458 reviews" "
Rating 4 - Poor. 24 out of 458 reviews" "
Rating 2 - Terrible. 13 out of 458 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pierce

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average rooms and an overall stylish hotel. Across the street from convention center which was great for our event
Stayed 3 nights in Aug 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!
Stayed 3 nights in May 2024

10/10 Excellent

Shannon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miscommunication about parking. If you have a small U-Haul they won’t let you park there. It worked out though. Also, they put a $100 hold, not $50 like we were told. Again, not a huge deal for us but I’m sure some might struggle.
Stayed 2 nights in Aug 2024

8/10 Good

Angel

Stayed 2 nights in Aug 2024

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I arrived on a late flight and arrived just after midnight. Was not received very well and found the front desk staff very uncommitted and not very engaging. Definately not helpful. This was not just when I arrived but through our the stay. I found this very surprising due 1) Always love Marriott and 2) Always love Tennessee hospitality, both of which were lacking. This is a comment about the front desk staff only.
Stayed 2 nights in Jul 2024

4/10 Poor

Gretchen

Stayed 3 nights in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Flamarion

Stayed 1 night in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freshly renovated in 2021 under new ownership by Marriott and super clean, modern rooms with extremely comfortable beds, welcoming and friendly staff, ideal location between shopping/restaurants and UT campus and nearby Convention Center, and bonus of free parking after 6 pm Friday all weekend at Locust Street Garage just a block away
Stayed 1 night in Jul 2024

10/10 Excellent

Yashaun, Brantford

Stayed 2 nights in Jul 2024

6/10 Okay

Evan

Stayed 4 nights in Jul 2024

8/10 Good

Dillan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and easy access
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron

Stayed 1 night in Jul 2024

4/10 Poor

George

Traveled with family
Liked: Staff & service, property conditions & facilities
Air conditioning was frozen. No parking except the $35 Val Food menu terrible prices way too high. $ 22 for a hamburger
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel! Well worth the money. I save up to stay here every year.
Stayed 2 nights in Jul 2024

8/10 Good

Abdulla

Stayed 1 night in Jul 2024

6/10 Okay

Aaron

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Shoma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Southern hospitality at its best. Very clean and great location. Walkable to downtown
Stayed 1 night in Mar 2024

10/10 Excellent

Rajay

It was great and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

grace

Stayed 3 nights in Jul 2024

10/10 Excellent

mesfin

Traveled with family
Liked: Amenities
It is good.
Stayed 1 night in Jul 2024

4/10 Poor

Blake

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We got a free upgrade to a different room which was nice. But we got into the room, the shower was a little disassembled, the hair conditioner was completely empty inside the shower, it looked like someone used our ‘supposedly new’ travel size lotion. The floor was also dirty inside the room. It was not the greatest stay. Inconveniences everywhere. I went to check out and NO ONE asked about how our stay was. It was just a quick receipt and on my way. Very disappointed with the staff of this hotel. Also, it is VALET ONLY. So an extra $35 a night no matter what. The valet service was HORRENDOUS. They don’t load your luggage onto a luggage carrier for you. They aren’t friendly at all. Very short with people. For $35 a night, they literally don’t do anything but park your car. That’s it. The rate for this ‘4 star hotel’ looks great, but I wouldn’t recommend it. The area isn’t the greatest. Very convenient being off of I-75. But it is directly beside a homeless shelter. Saw lots of people sleeping on the side of the street while walking back from dinner on University of Tennessee campus.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Stayed 1 night in Jun 2024