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Quality Inn & Suites

2.0 star property

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Photo gallery for Quality Inn & Suites

Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Reception
Lobby sitting area
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
309 N Peters Rd, Knoxville, TN, 37922
  • West Town Mall
    ‪5 min drive‬
  • Turkey Creek Shopping Center
    ‪7 min drive‬
  • University of Tennessee
    ‪11 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites

Hotel in Knoxville West
Along with laundry facilities, this hotel has a 24-hour front desk and express check-out. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, multilingual staff assistance, and a vending machine are onsite.
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium satellite television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite self parking is complimentary. A total renovation of this property was completed in March 2025.

Quality Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar in bathtub (30 inches high)
  • Grab bar in shower (30 inches high)
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 222 out of 1002 reviews
Rating 4 - Poor. 161 out of 1002 reviews
Rating 2 - Terrible. 132 out of 1002 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lawrence

Liked: Staff & service
The property was undergoing extensive renovation, of which I was unaware. My room had a non-functioning toilet and bathroom faucet, but the staff was very nice and moved me to another room, which was very good. The cleaning staff was very nice.
Stayed 6 nights in Nov 2024

10/10 Excellent

Opal

Liked: Amenities
Noce clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Opal

Clean nice
Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Was under remodel construction
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Stayed 4 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and disgusting!! Place looked like a war zone! Wet paint with no signs ruined our backpacks and the bed sheets were filthy. Toilet was broken and door to the bathroom was off it's track. Smelled like weed and mildew. Random wet spots on cushions and doors extra safety latch was busted off. Absolutely did not feel safe but was unable to get a refund and had limited funds to go elsewhere.
Stayed 1 night in Sep 2024

2/10 Terrible

Bonnie

Disliked: Cleanliness, property conditions & facilities
Not ready for guests
This place is renovating and should not rent out rooms until they are thru. Mold in bathroom. Dirty walls. Fire alarms, hair dryer didn't work. Looked online and we were charged almost double the rate ...we should at least be credited with half of what we were charged.
Stayed 1 night in Sep 2024

4/10 Poor

Tracy

Business traveler
No office so you checked in at a back hotel room. My room was dirty… hallway hot and noisy. Would not recommend this place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under renovation, no free breakfast
Stayed 1 night in Aug 2024

8/10 Good

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Eva

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!
The room was huge, and my niece loved he window seating! Nice breakfast too!
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelly
The place smelled bad and was excessively stained .
Stayed 1 night in Aug 2024

4/10 Poor

Gerhard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast?
Breakfast consisted of pancakes and cereal. Excuse was renovation taking place soon, but more food could have easily been provided. We count on starting the day with a good meal when traveling. Photo was deceiving and this was a major disappointment.
Stayed 1 night in Aug 2024

2/10 Terrible

michAEL

Traveled with partner
Walls have marks and dents. Bathroom moldy and no water pressure. Free breakfast is a bagel with nothing to put on it and Coffee. Believe the review. The great reviews are fake.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth, North Port

Liked: Cleanliness
Disliked: Amenities
My reservation was for a room with a king bed, but I was informed that the room with a king bed had an air conditioning problem, so they put me in a room with a double bed. Otherwise, the property was clean, convenient (close to the interstate), and in a quiet neighborhood.
Stayed 1 night in Aug 2024

6/10 Okay

April, Sevierville

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
hour before checkout they woke us up to take our sheets from us
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! The staff is so welcoming and kind! And the breakfast was the best we have ever had at a hotel! Multiple juice, coffee, and cereal options and fresh waffles! Yum!
Stayed 1 night in Jul 2024