Quality Inn Alcoa Knoxville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Alcoa Knoxville

Exterior
Exterior
Lobby
Pool
Pillowtop beds, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
206 Corporate Pl, Alcoa, TN, 37701
  • Maryville College
    4 min drive
  • Palace Theater
    4 min drive
  • Capitol Theatre
    5 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    5 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn Alcoa Knoxville

Alcoa hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Quality Inn Alcoa Knoxville offers 67 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn Alcoa Knoxville has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 25.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Alcoa Maryville
Quality Inn Alcoa
Quality Inn Alcoa Maryville
Quality Inn Maryville
Quality Maryville
Quality Alcoa Knoxville Alcoa
Quality Inn Alcoa / Maryville
Quality Inn Alcoa Knoxville Hotel
Quality Inn Alcoa Knoxville Alcoa
Quality Inn Alcoa Knoxville Hotel Alcoa

Quality Inn Alcoa Knoxville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1005 reviews" "
Rating 8 - Good. 285 out of 1005 reviews" "
Rating 6 - Okay. 108 out of 1005 reviews" "
Rating 4 - Poor. 67 out of 1005 reviews" "
Rating 2 - Terrible. 60 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Bruce

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Poor management
There was a mix of longer stay and Vol fans in the hotel that were totally out of control. The front desk was not up to the job of managing the situation and my guests were up all night. I paid for two rooms for my out of town family and when I requested some adjustment to the bill was informed that this could only be done by Hotels.com. Hotels contacted the hotel and after several rounds of finger pointing I decided to stand down. As convenient as it is to Maryville I won’t be considering hosting anyone again.
Stayed 2 nights in Sep 2024

4/10 Poor

Steve

Traveled with partner
Liked: Staff & service
We had to change rooms due to cleanliness of original room given, so desk staff was great! We were given another room which we had to tidy up a bit as well. Hotel could use a makeover to bring it up to the standards for the cost charged for our room. You would certainly expect more for the $190 for our night's stay!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Alex

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in late at night and my reservation was given to another guest that signed my paperwork because the desk person did not check id on the person (was not the guest fault but he should have looked at the paperwork) Manager was put on the phone and I was told that he would give me a discount for this problem as it took over an hour to remediate and get me a room. First he said he would give me $30 total off, and I said that is not acceptable and how does that work when I am standing here without my room a room your receptionist gave away at my rate that I booked back in May, and there was basically identity theft, my card my reservation, but not my signature. He then said take the room tonight and come to the desk in the morning and we will work it all out. Surprise no manager just a receipt showing a slight discount for the night. At end of stay I Received my bill and there was no discount on the bill at all. When I asked the morning person checking me out he said he didn't know anything. I am now dealing with the hotel chain until this is made right. This place is run by dishonest person. I also had two other reservations for two other rooms for people in our group, those reservations were canceled for some reason but they were able to open them. The hallways and lobby had scent sprayers that were absolutely terrible and our room was very humid turned on the bathroom fan constant to help mediate the humidity. The rug was ripped, edge strip exposed w/sharp points.
Stayed 3 nights in Sep 2024

6/10 Okay

Herb

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Melodie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

8/10 Good

Delissa

Stayed 1 night in Sep 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome last night on trip
To start with The Lady at the front desk was absolutely amazing, she was awesome checking us in and also gave some great ideas on where to eat.. the bed was really comfortable. and slept great
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Stayed 3 nights in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Nola

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The proerty is nice. Breakfast was rubber eggs and cold microwave bacon. The bed madenthis loud metal bending sound everytime you moved, very annoying. We stayed one night, it was ok. Wouldnt go back if we had to stay more. The staff were friendly. Our fridge didnt work so we couldnt put leftovers from dinner in it.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Timothy

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel and excellent value. Stayed at 10 hotels at 8 different states with the same price point and this hotel was in the best condition. Cleanest room I've been to in all 10 days. Would definitely book again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly, Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quiet surroundings.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly, Pasadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern rooms, quiet surroundings, great staff.
Stayed 1 night in Aug 2024

4/10 Poor

Abbie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were given a handicap room, so we were not able to shower as it was so low to the ground, their were wet used towels left in the shower. The sheets had dried blood and boogers on them, and our room/hallway smelled like straight cigarettes. Did not sleep under the blanket as were still very dirty and smelled.
Stayed 1 night in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here multiple times over the past few years when travelling to the area. The location is convenient for most amenities we required. Unfortunately i did have a mishap with my vehicle while being parked theor unattended, but the manager (Ashley) was very helpful and did offer alternatives for me. Overall when travelling to this area it is a location I'd recommend.
Stayed 16 nights in Aug 2024