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Quality Inn Merchants Drive

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Merchants Drive

Lobby
Exterior
In-room safe, individually furnished, desk, blackout drapes
Lobby
Seasonal outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
117 Cedar Lane, Knoxville, TN, 37912
  • Knoxville Expo Center
    ‪2 min drive‬
  • Knoxville Museum of Art
    ‪6 min drive‬
  • Market Square
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Days Inn by Wyndham Knoxville North

Pet friendly
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (171)
The price is $60
per night
$71 total
includes taxes & fees
Feb 6 - Feb 7
Days Inn by Wyndham Knoxville North

About this property

Quality Inn Merchants Drive

Hotel in Inskip
This hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite.
Quality Inn Merchants Drive offers 128 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a seasonal outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby.

Quality Inn Merchants Drive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 284 out of 1002 reviews" "
Rating 8 - Good. 336 out of 1002 reviews" "
Rating 6 - Okay. 172 out of 1002 reviews" "
Rating 4 - Poor. 117 out of 1002 reviews" "
Rating 2 - Terrible. 93 out of 1002 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Dwight

Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Stayed 1 night in Dec 2023

6/10 Okay

Nichole

Traveled with family
Liked: Staff & service
It was ok for the night
Stayed 1 night in Sep 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Kerry

Stayed 2 nights in Sep 2024

6/10 Okay

Keeta Kay

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a quick overnight with pets.....rooms had an odor.....place needed a facelift and a good scrub.
Stayed 1 night in Sep 2024

6/10 Okay

Keeta Kay

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities
The place needed a facelift...it felt tired and worn. The rooms for pets smelled and the exterior doors needed help. The staff was friendly. Ok for a quick overnight
Stayed 1 night in Sep 2024

6/10 Okay

Harry

Liked: Cleanliness
Disliked: Property conditions & facilities
Older property; doors open to outside, rooms are quite small. Moreover, while I realize that a motel can't select its clientele, this facility seems to have been chosen by a large number of certain motorcycle types. So if you like to be awakened at 2:00 am by inconsiderate LOUD Harleys, then this is the place for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. We will return!
Stayed 1 night in Sep 2024

8/10 Good

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the downtown area. Older hotel, needs some ground work. Room was clean. Staff very nice and helpful. Would stay there again, but hope to see some improvements.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room 301 had super comfy beds. Perhaps the best out of any hotels or motels i have stayed. The ac ran nice and quietly and actually worked better than some pricey hotels ive stayed at recently. Was pleased with the room for the price I paid
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was quick and pleasant, my only suggestion would be that the perimeter landscape be tidied up...we had a pleasant night
Stayed 1 night in Sep 2024

8/10 Good

Trisha

Liked: Cleanliness
Met expectations for the price.
Stayed 2 nights in Sep 2024

8/10 Good

Roselee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

LaJuanya

Traveled with family
Disliked: Cleanliness, property conditions & facilities
NA
Stayed 2 nights in Sep 2024

6/10 Okay

Nicholas

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was wonderful, but the room felt dirty. Smelled musty and wallpaper in bathroom was extremely bubbled. Mold around the tub and overall I got what I paid for.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Andrea

Traveled with family
Disliked: Amenities
There was a cup of noodles behind the door when we got in. The bathroom is falling apart(tub insert coming off the ceiling). Blow dryer didn’t work, but got it to when we removed it from the wall and out it in another outlet. Smells musty in the room.
Stayed 1 night in Sep 2024

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities
The property was run down and the bed was clean but everything else was dirty. Breakfast had no hot served food except waffles but well stocked with everything else.
Stayed 2 nights in Aug 2024

2/10 Terrible

Todd LeRoy

Disliked: Cleanliness, staff & service, property conditions & facilities
Room Smelled horrible Did not stay the night
Stayed 1 night in Aug 2024

8/10 Good

Alarie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking again simply for the best sleep in an ultra comfy bed.
Stayed 4 nights in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, property conditions & facilities
Loyd visitors
Stayed 2 nights in Aug 2024