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Red Roof Inn Knoxville Central - Papermill Road

2.0 star property

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Photo gallery for Red Roof Inn Knoxville Central - Papermill Road

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Pet friendly

Explore the area

Map
1315 Kirby Rd, Knoxville, TN, 37909
  • West Town Mall
    ‪4 min drive‬
  • University of Tennessee
    ‪6 min drive‬
  • Thompson–Boling Arena
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Knoxville Central - Papermill Road

Hotel in Papermill
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Red Roof Inn Knoxville Central - Papermill Road offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Red Roof Inn Knoxville Central - Papermill Road features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Red Roof Inn Knoxville Central - Papermill Road has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1965
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Knoxville Central Papermill Road
Red Roof Inn Papermill
Red Roof Inn Papermill Hotel
Red Roof Inn Papermill Hotel Knoxville Central Road
Red Roof Inn Knoxville Central Papermill Road Hotel
Red Roof Inn Central Papermill Road Hotel
Red Roof Inn Central Papermill Road
Red Roof Inn Knoxville Central - Papermill Road Hotel
Red Roof Inn Knoxville Central - Papermill Road Knoxville
Red Roof Inn Knoxville Central - Papermill Road Hotel Knoxville

Red Roof Inn Knoxville Central - Papermill Road Reviews

Reviews

6.8
Rating 10 - Excellent. 306 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 130 out of 1002 reviews
Rating 2 - Terrible. 171 out of 1002 reviews

6.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked this stay while visiting my kids in Knoxville. I’ve had prior experiences with this hotel that were great so I decided to return for this trip. Upon checking in for my room I was told it was not yet ready due to pest control, which was fine. I found no issue with this. While I was sleeping in this room, however, I continually felt as though there was something crawling on me only to wake and find my room infested with roaches. I gathered my things and left immediately. Every time I picked up a personal belonging, more roaches were uncovered. I attempted to discuss a full refund with the hotel management as I was unable to even stay a full night, but I was told this would not be provided and I would have to speak with a hotels.com representative to resolve this, which per my conversation with customer service was untrue. I will not be returning to this hotel.
Stayed 4 nights in Nov 2024

2/10 Terrible

Casey

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tony

Traveled with family
Liked: Staff & service
It was ok for the money not the best but it will do.
Stayed 1 night in Nov 2024

6/10 Okay

richard, na

Stayed 1 night in Nov 2024

4/10 Poor

Kristen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was kind and efficient. The property needs maintenance, faucet barely worked. Damage to interior room, felt grungy. Would NOT stay or recommend this property/location ever.
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Stayed 1 night in Nov 2024

6/10 Okay

Justin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floors were dirty (still hair in the bathroom floor) absolutely zero water pressure, to me that’s a big thing, if I have to struggle to get shampoo out of my hair with really short hair at that it should say how bad that was.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

kevin

Traveled with partner
Liked: Cleanliness, staff & service
Stayed here for a football game and was very satisfied. Can’t beat it for the price
Stayed 1 night in Nov 2024

2/10 Terrible

Chad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It's no five star hotel but you kinda know that going in. If you like a firm mattress, this is the place for you. It was quiet, clean, and you can reserve an Olympus shuttle to hitch a ride to Neyland stadium and back.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very easy check in. The two staff members I had interactions with were absolutely sweet and understanding. Unfortunately, I had to cut my stay short due to uninvited six legged friends that decided to come out around midnight. I was refunded in a timely manner after being offered a new room (which I declined). If the bug problem is handled better in the future I would stay here again.
Stayed 2 nights in Oct 2024

6/10 Okay

Molly

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed for the Tennessee football game. We knew this wasn't a 'nice hotel' but the cleanliness was not good. We both had many bed bug bites, which is unacceptable for any hotel. It's just lazy. I was not happy with the stay, again, knowing it wasn't going to wow me, but was still very disappointed and am now dealing with the itching and irritation of sleeping on one of the beds. Disgusting. Will not be staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football Weekend
The hotel is older but clean for the most part. It has some poorly repaired areas that make it appear less than clean. The bathroom was clean and tidy. The floors had some worn areas but the bed and linens were comfortable and clean Overall, I would stay there again.
Stayed 2 nights in Nov 2024

6/10 Okay

Gregg

Traveled with family
Liked: Staff & service
Stay 11/2/24
Check in rep was extremely friendly and helpful. No breakfast, I just assumed it would. Coffee in the airpots but it was almost cold. Checked out around 8am Hotel was quiet. Room really needs updated. Found a roach crawling in the entrance hallway in the room. Outlets built into the light between the beds, only 1 worked and it was iffy. Had to pull out the nightstand and plug in there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sherri

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

diego

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it has cockroaches place is so dirty
Stayed 1 night in Oct 2024

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not one, I stayed in a room with live and dead roaches. Next morning, I asked him to move me and when I did, the room smelled so bad. I just left the hotel and did not use the room. Line was too long to talk about it as I was going to the game, I called to ask for some resolution and they would not give a refund so doing a Visa chargeback.
Stayed 1 night in Oct 2024