Red Roof Inn & Suites Knoxville East

2.0 star property

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Photo gallery for Red Roof Inn & Suites Knoxville East

Hotel features a traditional pitched roof and well-manicured lawn.
Cozy space with a central fireplace, comfortable armchairs, and a staircase.
Relax by the pool surrounded by a spacious area with stairs and a seating space.
Relax in a stylish room with a sofa, desk, and comfortable bed.
Relax in comfort with a large bed, sofa, and desk in this stylish room.

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
7525 Crosswood Blvd, Knoxville, TN, 37924
  • Knoxville Zoo
    ‪9 min drive‬
  • University of Tennessee
    ‪14 min drive‬
  • Neyland Stadium
    ‪14 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪32 min drive‬

Room options

Superior Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(67 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

About this property

Red Roof Inn & Suites Knoxville East

Hotel in Strawberry Plains Pike
This hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Red Roof Inn & Suites Knoxville East offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Knoxville hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 200 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel Knoxville East
Red Roof Inn Knoxville East
Red Roof Inn Knoxville East Hotel
Red Roof & Suites Knoxville
Red Roof Inn & Suites Knoxville East Hotel
Red Roof Inn & Suites Knoxville East Knoxville
Red Roof Inn & Suites Knoxville East Hotel Knoxville

Red Roof Inn & Suites Knoxville East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 349 out of 1007 reviews
Rating 8 - Good. 329 out of 1007 reviews
Rating 6 - Okay. 166 out of 1007 reviews
Rating 4 - Poor. 90 out of 1007 reviews
Rating 2 - Terrible. 73 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff Sam was great
Stayed 1 night in Apr 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the dinning area was close. No breatfast or a place to sit and chat.
Stayed 1 night in Apr 2025

6/10 Okay

Kayla

Traveled with family
Liked: Room comfort

It was okay

Hotel was okay for the price. The comforter had a cigarette burn on it, no hair dryer at least in our room, not enough towels for the number of guest when we arrived. However they are pet friendly which was great for us. It’s definitely not a hotel with bells and whistles but was good for a place to sleep.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jordan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The pool is much bigger than anticipated. The rooms were clean. A little dated, but didnt affect our stay. Thank goodness the rooms are have better walls than other rooms. I guess what im saying theyre not paper thin. It was very quiet. So enjoyable. We will stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Jaleah

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time I've stayed at this hotel. I've always been happy and will continue to choose this hotel when I need to stay around Knoxville.
Stayed 1 night in Apr 2025

10/10 Excellent

Blossom

Traveled with family
Liked: Staff & service

family trip

This hotel was a great place to stay for a quick family get away. we enjoyed our time there.
Stayed 2 nights in Apr 2025

6/10 Okay

Muskan

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Chayah

Business traveler
Disliked: Property conditions & facilities
The bed is like sleeping on plywood on noisy springs. The property is across from the highway and very noisy the noise heard through paper thin walls. Eventually, people go to sleep and the A/C, if run can drown out some of the highway noise but the bed is horrible and I got no sleep as a result of it. Would never stay at a Red Roof Inn again.
Stayed 2 nights in Apr 2025

2/10 Terrible

amber

Stayed 2 nights in Apr 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

sammy

Hot water was only luke warm. Smelled of chemicals that covered up dog or cat smell
Stayed 1 night in Mar 2025

10/10 Excellent

Mitchell

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
We love Red Roof's pet friendly policies. The room was clean and everything worked. The bedding was in good shape. The hall and rear stairways were pretty tired looking. The staff was very friendly. In general, the place could be spruced up, but for the price and the pet policy, it was a great value.
Stayed 1 night in Mar 2025

8/10 Good

monica

Traveled with family and small children
My family enjoy out for what we needed it for…clean place to stay, nice pool, comfortable place to park the car. I would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Casaundra, Knoxville

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Mia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...was nice
Stayed 5 nights in Mar 2025

2/10 Terrible

Laurie

Disliked: Property conditions & facilities

Misrepresentation of hotel

Pulled up to hotel and viewed hotel to be in disarray. Widows were opened and screen were torn out. Garbage ad furniture were sitting outside. Hotel was older and unkempt from what pictures had shown. If the outside was any indication of the condition on the inside there was no way we would stay. Our trip ended early due to this .
Stayed 1 night in Mar 2025

10/10 Excellent

Haley

Traveled with family
Great experience
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel NOT Recommended

The young man who checked us in was very nice. BUT, there were cockroaches in the room (my husband killed them with his shoes), a lot of long hair on the bathroom floor and a short hair or two on the soap dispenser, cleanliness of sheets was questionable (blood stains?), bed was uncomfortable (it felt like a box spring was used, not a top mattress), pillows were either too flat or too thick and hard.
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean but smelled like pot
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Third room was better than the first two

There were ants in the bathroom of the first room I was assigned. When I called the front desk they said they would make a note of that. Then I called the front desk to ask someone to come look at the dirty sheets on both beds and the filthy shower curtain and the hole in the wall. The person who came to the room agreed with me. We tried another room. It was better, but again the bedding on both beds looked suspiciously not clean. So I was moved to another room. One of the beds had dirty sheets on it. I took them off and put a wet washcloth on the stack of soiled sheets so hopefully they would get washed for the next person. On the plus side, they did accommodate my desire for a clean bed. Also it was a quiet place.
Stayed 1 night in Mar 2025

2/10 Terrible

Mekinna

Business traveler
Disliked: Cleanliness

Mold

We experienced mild poisoning during our stay. I sent an email to the property and have received no response
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was older looking but clean and comfortable. Easy freeway off and on
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Traveled with family
Liked: Staff & service

Wrong room

Stayed 1 night in Feb 2025