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Staybridge Suites Oak Ridge by IHG

3.0 star property

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Photo gallery for Staybridge Suites Oak Ridge by IHG

Welcome to Staybridge Suites, featuring a central entrance and two wings.
Welcome to our lobby, featuring a reception desk, stone wall, and cozy fireplace.
Enjoy a convenient breakfast at the hotel's well-equipped breakfast bar, featuring a coffee machine, toaster, and selection of condiments.
Relax in the elegant lobby, featuring a stone fireplace, comfortable seating, and a lush potted plant.
Enjoy cooking in this fully equipped kitchen with a refrigerator, microwave, and coffee maker.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Kitchen
  • Pet friendly
  • Gym

Explore the area

Map
420 S Illinois Ave, Oak Ridge, TN, 37830
  • American Museum of Science and Energy
    ‪12 min walk‬
  • Oak Ridge Playhouse
    ‪4 min drive‬
  • Oak Ridge National Laboratory
    ‪16 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪37 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | 1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Accessible (Communications)

Studio Suite, Accessible (Communications) | 1 bedroom, Egyptian cotton sheets, premium bedding, desk

Studio Suite, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

10.0 out of 10
Exceptional
(1 review)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, desk

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 600 sq ft
  • Sleeps 4
  • 2 Double Beds

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4.3 out of 5, Excellent, (940)
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About this property

Staybridge Suites Oak Ridge by IHG

3-star Oak Ridge hotel close to American Museum of Science and Energy
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free weekday breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. Weekly housekeeping is available.
Staybridge Suites Oak Ridge by IHG offers 98 air-conditioned accommodations with DVD players and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. 48-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Oak Ridge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Staybridge Suites Oak Ridge by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast on weekdays as well as a complimentary manager's reception daily. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Staybridge Suites Oak Ridge by IHG has designated areas for smoking.

A complimentary buffet breakfast is served between 7:30 AM and 10:30 AM on weekdays. A complimentary manager's reception is offered each day.
Staybridge Suites Oak Ridge by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Oak Ridge
Staybridge Suites Oak Ridge Hotel
Staybridge Suites Oak Ridge Hotel Oak Ridge
Staybridge Suites Oak Ridge Oak Ridge
Staybridge Suites Knoxville Oak Ridge Hotel Oak Ridge

Staybridge Suites Oak Ridge by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 202 reviews
Rating 8 - Good. 44 out of 202 reviews
Rating 6 - Okay. 12 out of 202 reviews
Rating 4 - Poor. 11 out of 202 reviews
Rating 2 - Terrible. 8 out of 202 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a great size. The people at the desk were so friendly. BEST breakfast in town. They informed me right away that something of value was left in the room!
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no stay. It was cancelled
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremi

Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kenneth

Traveled with family
Stayed 7 nights in Jun 2024

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveient for my meeting at the Y12 facility.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Cathy, New Braunfels

Traveled with partner
Liked: Amenities, property conditions & facilities
Room was comfortable, and plenty of space
Stayed 4 nights in Apr 2024

4/10 Poor

Walter

Disliked: Cleanliness

Idiots designed the room.

Stayed in a “accessible room” and it was the worst we had ever had. Besides having mold in the shower and toothpaste on the wall (Yes, we have pictures), the room was a joke. No door to the bathroom (because handicapped people don’t need privacy?) the kitchen supplies and microwave were in the upper cabinets so no one in a wheelchair could reach it. The thermostat was also above the height for someone in a wheelchair. The hotel was nice, but they definitely need to hire an accessibly consultant because they have no clue.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay here every time I come to Oak Ridge. The staff was AMAZING and so helpful. Great breakfast, great rooms. I have stayed at many hotels and this has topped even the fancier hotels I’ve stayed in! 1000/10 would recommend staying here!
Stayed 2 nights in Nov 2023

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

8/10 Good

Darion, Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Steven

Stayed 1 night in Oct 2023

10/10 Excellent

Katrina, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 stars ⭐️ Great stay thanks to staff who do a great job! Our air conditioning was not working, they tried to fix it, but it still wasn’t working. They moved us to another room. Ladies were very nice and made sure we were happy with the change. Breakfast was the best, excellent set up & tasted great, kudos to the staff again! 😁.
Stayed 3 nights in Jul 2023

10/10 Excellent

Timothy S, Laguna Woods

Traveled with family
Liked: Staff & service, property conditions & facilities
Great staff! Housekeeping could be more attentive. No bathroom door!
Stayed 8 nights in Jun 2023

10/10 Excellent

calvin

Stayed 1 night in Jan 2023

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent suite, and the staff was very helpful. Would highly recommend.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convienent and comfortable… beautiful property and wonderful staff.
Stayed 2 nights in Apr 2022

10/10 Excellent

CYNTHIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable. The staff were all the most friendly that I have seen.
Stayed 2 nights in Apr 2022

10/10 Excellent

Steven

Stayed 3 nights in Apr 2022

2/10 Terrible

Deborah, Brentwood

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed in room 514. When we walked in it had such an awful smell we were all taken back. It smelled awful - like a big animal had been kept in there and not let out for weeks. We went down and asked for any other room. They had none. They gave us a spray bottle of Febreze and offered to come up in the morning to fix it. We went to Walmart and spent over $100 to try to make it better. Nobody slept all night. The next morning a different hotel member said they had numerous complaints and had replaced the carpet and drapes. It clearly was not enough. They should never have rented out this room. They should have done anything to try to fix this. There is no way anyone could stay in this room. There was trash in the hallways that was left the entire time we were there along with dirty towels outside a room. This hotel was dirty. They had the nerve to charge us a $75 dollar pet fee - for what? There is nothing our 8 pound dog could have done to this room to make it any worse. We found another room for Saturday night. Even though the room was not inhabitable and they could do nothing to fix it they would not refund our money for the second night. This was the worst hotel I have ever stayed in by far.
Stayed 2 nights in Apr 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2022

6/10 Okay

Erika

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
I called the property prior to booking and inquired on the pool and was advised it was open and functioning. Upon arriving only to learn that it was not open and closed for maintenance. I had to disappoint a birthday boy whom thought it was having a small family pool party indoors for his birthday.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2022