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Tru by Hilton Alcoa Knoxville Airport

2.5 star property

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Photo gallery for Tru by Hilton Alcoa Knoxville Airport

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Reception
Lobby
Lobby
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
125 FURROW WAY, Alcoa, TN, 37701
  • Maryville College
    ‪8 min drive‬
  • University of Tennessee
    ‪15 min drive‬
  • Neyland Stadium
    ‪18 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪10 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is $116 total
includes taxes & fees
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About this property

Tru by Hilton Alcoa Knoxville Airport

Alcoa hotel with private balconies
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.
Guest accommodations at Tru by Hilton Alcoa Knoxville Airport offer air conditioning. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Alcoa Knoxville Airport is a smoke-free property.

Guests are offered a complimentary on-the-go breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Alcoa Knoxville
TRU BY Hilton Alcoa Knoxville Airport Hotel
TRU BY Hilton Alcoa Knoxville Airport ALCOA
TRU BY Hilton Alcoa Knoxville Airport Hotel ALCOA

Tru by Hilton Alcoa Knoxville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 571 reviews
Rating 8 - Good. 118 out of 571 reviews
Rating 6 - Okay. 55 out of 571 reviews
Rating 4 - Poor. 25 out of 571 reviews
Rating 2 - Terrible. 21 out of 571 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 2 nights in Apr 2025

10/10 Excellent

Christie

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Levi

Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: 1. the gentleman that checked us in was very courtiois and helpful. 2. Rooms very ckean and smelled great. 3. The shampoo and conditioner was the best i have ever used....already searching internet to buy some!! What we didnt like: 1. Coffee was weak and doesnt have the best flavor, it was just ok. 2. The lady that was at the service desk at 6am the next morning was not personable and had the grouchiest look on her face when I asked for the WI-FI code. She had her hands undeneath her shirt and was curled up in the front desk seat. She did not greet me when I went up to the desk nor did she say your welcome after I said thank you for the code. Other than her unprofessional approach and attitude, the hotel is great!!
Stayed 1 night in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service

Average

The stay was average, I was hoping for a more updated hotel but it wasn’t bad. The staff was very friendly and helpful which was the best part. Our room was freezing even with the heat on at 78. Mind you, our usual hotel room temp is 68! The faucet in the bathroom only trickled but the shower was better. I heard another patron complain of no hot water, so I think updates need made . The staff did their best and should be complimented.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Clean rooms, friendly Staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Robbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lliked the complimentary breakfasts, and the atmosphere in the lobby area, the quietness in the rooms, friendly staff and easy check in and check out. I enjoyed my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Arnold, Papillion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Like the decor and faux hard wood floors
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a two night stay and everything about this hotel was wonderful. Our room was clean. Facilities were very clean. Kind and knowledgeable staff. Will stay again
Stayed 2 nights in Mar 2025

4/10 Poor

Abigail

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Amenities
Overall it was a great place for the price. The staff was super friendly and helpful!!! Our room was clean and had plenty of room!!!
Stayed 1 night in Mar 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Minimalist Hotel With No Coffee Maker in Room

Good, basic hotel near the Knoxville Airport. Like all Tru hotels, it didn't offer a coffee maker in your room -- which is freakin' bizarre. Imagine having to wake up, get dressed and THEN go get your cup of coffee from the first floor. The Hilton folks should have their heads examined as this has to be one of the dumbest corporate decisions in recent history ("New Coke" anyone?). If you'd like a cup of coffee first thing while hanging out in your own room, head over to the Hampton Inn just a few doors down for the same price.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesse, Rochester Hills

Stayed 1 night in Feb 2025

8/10 Good

Pedro

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioning heater doesn't work, they changed my room and it doesn't work either.
Stayed 1 night in Mar 2025

10/10 Excellent

Miles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I stepped into the lobby, I was welcomed by a refreshing, clean aroma that instantly set the tone. The complimentary hot drinks were a delightful perk, and the modern, stylish decor only added to the overall experience. Whether you’re here for a short stay or a business trip, Tru by Hilton offers a comfortable and inviting environment that truly stands out.
Stayed 1 night in Mar 2025

6/10 Okay

Kyle, Gastonia

Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Sherika

Stayed 1 night in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect

Perfect place for night before a flight at TYS
Stayed 1 night in Mar 2025