Graduate by Hilton Knoxville

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graduate by Hilton Knoxville

Interior
Exterior
Bar (on property)
Premium bedding, in-room safe, individually decorated
Room, 1 Bedroom, Roll-in Shower (Mobility & Hearing) | Living area | 42-inch flat-screen TV with cable channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1706 Cumberland Ave, Knoxville, TN, 37916
  • University of Tennessee
    2 min walk
  • Neyland Stadium
    10 min walk
  • Thompson–Boling Arena
    12 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    20 min drive

Room options

Graduate King Larger Room

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oversized (Graduate)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Graduate)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Twin Beds (Graduate)

  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Hearing Accessible, Oversized

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Roll-in Shower (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub (Mobility & Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible Bathtub, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Family Room, 1 King Bed (Graduate)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Graduate by Hilton Knoxville

4-star hotel in Fort Sanders
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a 24-hour front desk are onsite. Housekeeping is available on request.
Graduate by Hilton Knoxville offers 112 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and coffee/tea in a common area. Onsite parking is available (surcharge).

Graduate by Hilton Knoxville is a smoke-free property.

Saloon 16 - This restaurant serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Poindexter Coffee - This café specializes in American cuisine and serves breakfast only. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Poindexter Coffee
  • Saloon 16

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Volunteer Hotel Knoxville
Volunteer
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Graduate by Hilton Knoxville Knoxville
Graduate by Hilton Knoxville Hotel Knoxville

Graduate by Hilton Knoxville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 701 out of 1005 reviews" "
Rating 8 - Good. 170 out of 1005 reviews" "
Rating 6 - Okay. 75 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Stayed 3 nights in Aug 2024

4/10 Poor

Amy

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Friendly staff- sloppy rooms
I am not a “hotel snob” but if I’m paying $300/night I expect the curtains to close and to have a basic coffee maker in my room. Got a suite for a one night stopover during a long road trip and the staff was super nice however the curtains did not even close (neither of the two windows in the suite, so the sun awakened us all at 0630. Perhaps worse yet, there was an electric tea kettle and coffee cups with creamer stir sticks and sugar but no coffee itself or hot tea at all. Just sloppy for a $300/night room.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Stayed 3 nights in Aug 2024

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was fine. Hotel is in a great location for UT. Hallways and rooms were pretty clean but could be better. Registration staff was personable. Valet staff very personable. Valet pricing too high. We did not take advantage of food options this time, except lobby coffee, which was perfectly made to order.
Stayed 2 nights in Aug 2024

8/10 Good

Gretchen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location if you are visiting the University. Lobby is super cute and school spirit is everywhere! Rooms are cute but some of the furniture / bedding could use a refresh. Pillow case had holes in it. Bed platform upholstery was worn / dirty looking. Overall the rooms decor is very cute though. Staff is so friendly!
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Vols
Had to be at the local hospital early. The hotel was the closest. What a great surprise!! Decent price and very comfortable room. The whole place is packed with awesome Vols decor. Can’t wait to be there during a game weekend.
Stayed 1 night in Aug 2024

8/10 Good

melisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, but the area was just ok. We had to Uber to the main area for dinner.
Stayed 1 night in Jul 2024

10/10 Excellent

Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Typical dorm room, kudos, you did a great job!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel! Great restaurant and bar!
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Valet guy hides behind podium in the evening. Cleaning of rooms not done for 3 whole days of 4 night stay. Just horrible. Will never stay there again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Tracey

Stayed 1 night in Jul 2024

6/10 Okay

Christopher, Somerset

Business traveler, Traveled with partner
Liked: Staff & service
Customer service was lovely. It was cute and quirky. The room felt damp. There was only instant coffee in the room…weird and the coffee bar was not open. There is coffee within walking distance. I assume this place is crazy during sporting events but was nice stay without!
Stayed 1 night in Jul 2024

8/10 Good

Jason

Traveled with family
Liked: Staff & service
Room was pretty dirty as far as the build up around the walls and floor and the walls could be washed on the bathroom. Shower curtain had the pink slim on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Callie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend get a way
Great stay. Parking is tough, valet available. 6pm-8am you can park for free on the back side of hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great location, tons of great Peyton Manning memorabilia.
Stayed 1 night in Jul 2024

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Jeremy

Liked: Room comfort
Disliked: Cleanliness
Beautiful but clogged
The hotel is beautiful. Unfortunately, the sink in our room (704) was fully clogged and would not drain. The front desk stated the maintenance wasn't available to fix the issue so they moved us to a another room (703). Ironically, that bathroom sink was also fully clogged. It's not the biggest deal but also expected a stay with zero issues.. especially for my wifes birthday. Just a reminder to check all drains on a consistent basis.
Stayed 1 night in Jul 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not great at all, first room smelled like dog urine and second room had stains on bedding and mold in the shower. Also, VIP status wasn’t recognized, so we did not get the $15 food and beverage credit
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Stayed 1 night in Mar 2024

8/10 Good

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and an amazing location! Only thing bad to say is our bed was a little too firm for our liking but other than that, staff and cleanliness was all top-tier
Stayed 1 night in Jul 2024

8/10 Good

Deth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
It was nice hotel that's close to school and downtown area.
Stayed 1 night in May 2024