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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Desk, free WiFi, bed sheets
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪12 min walk‬
  • Turkey Creek Shopping Center
    ‪17 min walk‬
  • Dead Horse Lake Golf Course
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SpringHill Suites by Marriott Knoxville at Turkey Creek

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (615)
The price is $93
per night
$110 total
includes taxes & fees
Feb 16 - Feb 17
SpringHill Suites by Marriott Knoxville at Turkey Creek

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel in Knoxville West
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and free breakfast.
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Tru by Hilton Knoxville West Turkey Creek has designated areas for smoking.

A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 292 out of 530 reviews" "
Rating 8 - Good. 107 out of 530 reviews" "
Rating 6 - Okay. 68 out of 530 reviews" "
Rating 4 - Poor. 35 out of 530 reviews" "
Rating 2 - Terrible. 28 out of 530 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Spencer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was more up to date, but it was difficult to find immediately, it needs a bigger sign for directions once you get on Lovell Rd.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Staff & service
Did not honor the rate
Stayed 1 night in Oct 2024

2/10 Terrible

Kimberly

Terrible and unsafe
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

AGNALDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to the I-40 highway
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2024

2/10 Terrible

Javier

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of noise next to the highway was terrible. Even with ear plugs could not sleep with the noise of the 18 wheelers hitting their brakes. The staff did not appear happy nor was welcome at check in. The floors were dirty in many common area with spills that were there the night we arrived and then the next morning. The king bed room was one of the smallest we have ever been to. All this for $380 for one night. Not worth it at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Room was nice and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rhonda

Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the rooms, clean and quiet. Close to everything we needed. Check in and our staff was ok but not real friendly. They sat away from the desk. Maybe it was set up that way. Thought they were other guests at first but guess that is where they hung out. Lol
Stayed 2 nights in Sep 2024

8/10 Good

Greg

Traveled with family
Liked: Staff & service, property conditions & facilities
Our room was very clean, the breakfast had a nice variety, coffee anytime, nice & friendly staff. Also overpriced, no microwave, small room. I’ve stayed at Motel6, same set-up, for $60 less.
Stayed 1 night in Sep 2024

4/10 Poor

Brett

Traveled with family
For a newer motel, it seemed like it wasn't being maintained. Torn blind, lamp with dimmer switch - but not dimming bulb, hand soap empty in bathroom had to use body wash from shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was comfortable but the hotel is close to the extremely loud highway. Bring a white noise machine and it will be fine! Dogs running on the floors in neighboring rooms were loud, but the white noise helps with that too! Other than the loud noises throughout the night, the hotel was great! Convenient location, easy to get around from.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean room.
Stayed 1 night in Sep 2024

2/10 Terrible

Kaylee

Traveled with partner
Disliked: Staff & service
We weren’t even able to stay here. Got there to check in, the lady at the front desk told us we didn’t have a reservation so we gave her the confirmation number and she canceled it right in front of us. Then wouldn’t let us talk to a manager. Put her head down and cussed at us.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sorry to Bother You!
Had three interactions with desk staff. Every time I had to wait for the person working to get off their phone, get up from the couch they were sitting on and walk over to the desk. When I checked in, there were 2 workers sitting on the couches. They looked at each other like they were playing mental rock-paper-scissors to see who had to get up to help me while I just stood there.
Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Stayed 2 nights in Aug 2024

6/10 Okay

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Cheaper than staying downtown Knoxville. But it’s a little drive. So not as convenient. Hotel was fine. No pool
Stayed 2 nights in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Travel

we would stay here again
Stayed 3 nights in Aug 2024

2/10 Terrible

Eric

Stayed 1 night in Aug 2024

6/10 Okay

Cody

Stayed 1 night in Aug 2024

10/10 Excellent

Andee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024