Pezula Nature Retreat

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December 2024
January 2025

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Exterior
Exterior
Exterior
Sky Panoramic Large Suite | 1 bedroom, premium bedding, pillowtop beds, minibar
Hiking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
    Pet friendly
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lagoonview Drive, Sparrebosch, Eastern Head, Knysna, Western Cape, 6571
  • Knysna Lagoon
    5 min drive
  • Knysna Golf Club
    6 min drive
  • Leisure Isle
    7 min drive
  • Plettenberg Bay (PBZ)
    38 min drive

Room options

Nature Inter-leading Family Suite

  • 1722 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Sky Vista One Bedroom Suite

  • 1765 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Sky Panoramic Large Suite

  • 850 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Luxury Villa, 2 Bedrooms

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Sky Panoramic Extra Large Suite

  • 926 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Wood-Fired Hot Tub Nature XL Suite

  • 883 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Nature Extra Large Suite

  • 926 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Sky Vista Extra Large Suite

  • 926 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Sky Vista Large Suite

  • 850 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Sky Panoramic Inter-leading Family Suite

  • 1722 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Nature One Bedroom Suite

  • 1765 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Sky Vista Inter-leading Family Suite

  • 1722 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About this property

Pezula Nature Retreat

Knysna hotel close to Knysna Lagoon
A full-service spa, a golf course, and an indoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an outdoor pool, a restaurant, and a health club are onsite.
Pezula Nature Retreat offers 86 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Knysna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Public bath/onsen services include an indoor public bath (no minerals).
In addition to a full-service spa, Pezula Nature Retreat features a golf course and an indoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2131 square feet (198 square meters) include conference space. This Art Deco hotel also offers an outdoor pool, a health club, and a sauna. For a surcharge, the property provides an airport shuttle (available on request) and a beach shuttle. Onsite self parking is complimentary.

Pezula Nature Retreat has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Noah's Bar - Overlooking the garden, this bar serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Zachary’s Z Bistro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Noah's Bar
  • Zachary’s Z Bistro

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Children's club
  • Designer stores
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Kayaking
  • Library
  • Outdoor pool
  • Piano
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,131 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Public indoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 21 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 650.0 per day
Cribs (infant beds) are available for ZAR 250 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 2)
  • Crib (infant bed) fee: ZAR 250 per night
  • Rollaway bed fee: ZAR 650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or spa tub, and guests under 13 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Conrad Pezula
Conrad Pezula Hotel
Conrad Pezula Hotel Knysna
Conrad Pezula Knysna
Pezula
Pezula Conrad
Pezula Hotel Knysna
Pezula Knysna

Pezula Nature Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 185 reviews" "
Rating 8 - Good. 33 out of 185 reviews" "
Rating 6 - Okay. 7 out of 185 reviews" "
Rating 4 - Poor. 7 out of 185 reviews" "
Rating 2 - Terrible. 8 out of 185 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Muziwakhe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Return trip to this wonderful hotel great location large rooms lovely views great food and friendly staff Lee at reception goes the extra mile to make your stay exceptional
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!! We were treated like royalty. There was a glitch when we arrived and they showed our reservation had been cancelled. It was a mistake and they got it sorted out and all turned out great! Will definitely be back!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Thiren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Nicol Johannes

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We stay regularly at Pezula Hotel and this was the worst ever We booked an interleading family room. In the kids bedroom there were 💩 on the wall next to toilet. Our bed was horrible and hard...kettle not working. We phoned reception to send the golfcart to collect our luggage at check out..non excisting...did not even pitch. We carried all luggage up to our car. Arrived at breakfast we ordered 2x cuppachinos. Staff where shouting an arguing in front of us....we did not get our cappuchinos...I went and asked again where it is and still after another 10min we left without coffee.. Personally It sounded like 1 staff member were not sober. We did not receive the R399 credit..I did asked them about it.. So sad that our favourite Hotel in Knysna was the worst experience ever
Stayed 1 night in Sep 2023

10/10 Excellent

Nicol Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property!! Had a great time with my family
Stayed 2 nights in Aug 2023

10/10 Excellent

Emmanuel, Quito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a unique property
Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pezula Nature Hotel & Spa impressed us with the dual-room adjoining family suite. Plenty of room and upscale furnishings. The restaurant had a great breakfast each morning, a buffet as well as option to order. We had a car rental and went to several sanctuaries in the area. Spa was beautiful and relatively inexpensive. The grounds are kept exceptionally well. If you are in the George/Knysna area, this is a great choice for a hotel in a central location.
Stayed 2 nights in Jul 2023

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic hotel in the most beautiful part the world. Only issue was no hot water to a take a bath & when asked to have it sorted out, nothing was done:(
Stayed 2 nights in Jul 2023

10/10 Excellent

Emmanuel, Quito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is unique
Stayed 1 night in Jul 2023

10/10 Excellent

Charity, Gaborone

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean with nice room view. Excellent Spa facility, and the service was excellent which made our stay memorable
Stayed 1 night in Jun 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Timothy, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

saloni

Stayed 3 nights in Aug 2022

2/10 Terrible

Ahmad

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never ever try it
Stayed 4 nights in Jul 2022

10/10 Excellent

Edmund

Stayed 3 nights in Jun 2022

10/10 Excellent

Willem

Stayed 1 night in May 2022

10/10 Excellent

lunga

Stayed 2 nights in Apr 2022

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, spacious accommodation.
Stayed 2 nights in Apr 2022

10/10 Excellent

EUNKYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Super nice staff.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

rainer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
spectacular view, close to the golf course
Stayed 2 nights in Feb 2022

10/10 Excellent

Dango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

4/10 Poor

Refilwe EE

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Nice break at a coastal resort!
The establishment is clean and well kept, however I am very dissatisfied with their service in general, from restaurant, they were short staffed and very slow. On arrival our room was not fully serviced, no towels had to request from housekeeping. The staff appeared to be overwhelmed and as such our a damper on an otherwise beautiful holiday. The breakfast offer was very limited and bland, not food you can eat more than once.
Stayed 6 nights in Dec 2021