6/10 Okay
Alisdair
Sep 13, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Simola is dining out on past glories and the impeccable golf course. The hotel needs a little bit more than TLC, maybe a bit of a refurb, and then a good cleaning and maintenance regime to keep it up to a high standard.
Our room was large, spacious and offered great views, that’s where the good ended. The carpets were stained. The patio doors had seen better days, with window gasket coming out, a glazing unit had failed. The shutters had chips. The shower had black mould in the tile grout and the shower head had not been cleaned in forever.
In the lounge area of our room, we put on the fire to help with the cooler spring night but the smell of the gas was too strong from the burning flame we had to put it out.
We used the spa, and as the heated pool was a little too chilly for us, we decided to go in the sauna (which was of a brilliant temperature) but as we went to sit down noticed a nail sticking up and a screw sticking out. We reported this to the spa reception who never seem overly concerned but said they would ask maintenance to check it. The windows in the spa offer great views but again could do with a good clean.
We ate dinner at the hotel and the bar and restaurant staff were very nice, helpful and attentive. The food was okay (we had Thai Green Curry). Breakfast was okay too and our soft poached eggs came exactly how we ordered them. The only issue was the door to the balcony being open letting the smokers air to come in as we dined.
Don’t stay
Alisdair
Stayed 1 night in Sep 2024
