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The Lofts Boutique Hotel

4.0 star property

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Kayaking
Luxury Apartment | Premium bedding, in-room safe, individually decorated
Sundeck
Luxury Apartment | Private kitchen | Fridge, electric kettle
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Housekeeping
  • Pool

Explore the area

Map
The Boatshed, Long Street, Thesen Islands, Knysna, Western Cape, 6570
  • Thesen Island
    ‪1 min walk‬
  • Knysna Lagoon
    ‪1 min walk‬
  • Knysna Waterfront
    ‪12 min walk‬
  • Plettenberg Bay (PBZ)
    ‪33 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, Ocean View

  • 323 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft, 1 King Bed

Standard Loft, 1 King Bed | Premium bedding, in-room safe, individually decorated

Standard Loft, 1 King Bed

  • 269 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment

Luxury Apartment | Private kitchenette | Fridge, electric kettle

Luxury Apartment

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

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Property grounds

Protea Hotel by Marriott Knysna Quays

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (315)
The price is $96
per night
$112 total
includes taxes & fees
Apr 1 - Apr 2
Protea Hotel by Marriott Knysna Quays

About this property

The Lofts Boutique Hotel

4-star Knysna hotel connected to a shopping center, steps from Knysna Lagoon
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
The Lofts Boutique Hotel offers 18 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Le Spa Tranquille has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
In addition to a full-service spa, The Lofts Boutique Hotel features an outdoor pool and a steam room. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This boutique hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Lofts Boutique Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Nest - This beachfront café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Afrikaans, Dutch, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: ZAR 120 to 180 for adults and ZAR 100 to 180 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Nest

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Rowing/canoeing
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 120 to 180 for adults, and ZAR 100 to 180 for children
  • Airport shuttle fee: ZAR 600 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Lofts Boutique
Lofts Boutique Hotel
Lofts Boutique Hotel Knysna
Lofts Boutique Knysna
Lofts Hotel Knysna
The Lofts Boutique Hotel Hotel
The Lofts Boutique Hotel Knysna
The Lofts Boutique Hotel Hotel Knysna

The Lofts Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 75 reviews
Rating 8 - Good. 13 out of 75 reviews
Rating 6 - Okay. 1 out of 75 reviews
Rating 4 - Poor. 2 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a great 2 night stay at The Lofts. The apartment had so much space and was really comfortable. The location was perfect for eating out in the evenings on the Island. The complimentary kayak's and free Corona fridge (1 hour every evening) is a nice touch. Our apartment had a small balcony but not a great view, we didn't mind too much for our short time there but check the rooms if you want a sea/lagoon view.
Stayed 2 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Fasel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
The facility is beautiful, in a renovated historic building. Our apartment was spacious and well decorated. We enjoyed sunset overlookimg the bay in tne deck. The staff was very helpful, especially the concierge Dylan. He was so welcoming, friendly interesting and helpful. He suggested some fabulous hikes one in Wildnerness and one in Plettenburg Bay.
Stayed 3 nights in May 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great location. Excellent service. Highly recommend it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Very nice perfectly located hotel with exceptionally helpful reception staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the lofts. Can’t wait to stay again.
Stayed 2 nights in Jan 2024

8/10 Good

Marie Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

David

Stayed 3 nights in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and Room were amazing, Allan was really knowledgable about the area and very helpful. Rooms and views are amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Bernadette

Stayed 1 night in Jul 2023

10/10 Excellent

Muhammad Asim

Stayed 1 night in Jul 2023

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was lovely - the room decor, comfort, position, service, food - my only complaint is there was a lot of noise early in the morning from the restaurant.
Stayed 2 nights in May 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Boutique Hotel with wonderful staff
This place gets 10 stars from us. The room was our best yet, both restaurants were amazing, the staff was at our service for anything we needed. We made use of both restaurants, our balcony, the deck and the kayaks. We would definitely recommend the Lofts!!
Stayed 2 nights in Feb 2023

8/10 Good

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Michael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, tons of character and in a wonderful area. Intelligent, helpful and hard working staff. One of the best hotels I’ve stayed in

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique find
Stay was amazing. Actually extended for an extra night. The staff were courteous, welcoming, friendly and professional. The views from the deck were exceptional, especially at sunset. The rooms were clean, big, with an outside patio.
Stayed 1 night in Nov 2020

10/10 Excellent

NPF

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020

10/10 Excellent

ADITYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
The ambience & feel of this hotel felt very comforting & pleasing. The staff is very helpful & amiable. We stayed in the lagoon room which had a very good view of the lagoon. The room was big and comfortable. The breakfast served was wonderful. Overall, highly recommended.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way. Lovely lagoon location on Thesens Island, welcoming staff, personal attention, beautifully appointed and decorated, and gorgeous breakfast.
Stayed 1 night in Dec 2019

10/10 Excellent

eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was fabulously clean and extremely comfortable thank you
Stayed 1 night in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Lofts
The Lofts is excellent- very friendly and helpful staff (Carla at reception in particular), the room is extremely spacious and comfortable, a large patio with chaise longue and a large walk-in shower. Breakfast was superb quality. All in all a great place to stay.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate all the help and support offered by the Lofts staff and especially Mazne, the receptionist.
Stayed 2 nights in Aug 2019