4/10 Poor
Boris, miami
Traveled with family
Feb 11, 2020
Disliked: Cleanliness, staff & service
Overall very bad experience. I booked the “cozy cottage” which is one of the cheapest options.. didn’t expect much.. but did expect more then I got.. it still cost some reasonable money.. this hotel is not for free and not $10 per night one.. the room is very small, there was no toilet paper in the room and no napkins.. to be able to use the toilet I went to 7/11 to buy toilet paper.. there was one small shampoo in the room.. no shower gel.. only 1 shampoo.. the place it should be kept next to shower was broken, so it just stand next to the sink and when you go to shower you need to put it on the floor. The bed is not soft at all and very uncomfortable. And when I got to this bed the first time a nice small cockroach ran from under the pillow to escape from me.. I was with a girlfriend and didn’t want her to start screaming and complaining.. so I turned her had the other way and talked to her for her not to see it and let it to escape, didn’t see it or any other again.. but still.. was not nice.. the breakfast also was not good to me.. did go to other place, I raver pay and eat better qulity food. Might be okey for some people, but I want it better.. From outside the room looks nice, the restaurant also look very nice, good music in the evening, friendly stuff.. feels like you are in a nice and well kept friendly cheep hostel.. which would be great if it would be the case.. but it’s not hostel, it is hotel.. ones again it is not $10 per night to be like that... disappointed.
Boris
Stayed 1 night in Feb 2020