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Mandalai Hotel

3.0 star property

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Photo gallery for Mandalai Hotel

View from property
Hypo-allergenic bedding, in-room safe, individually decorated
View from property
Outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
61/1 Moo 7 Chaloklum Road, Ko Pha-ngan, 84280
  • Ban Chalok Beach
    ‪2 min walk‬
  • Mae Haad Beach
    ‪5 min drive‬
  • Haad Khom Beach
    ‪7 min drive‬
  • Samui Intl. Airport (USM)
    ‪167 min drive‬

Room options

View all photos for Luxury Double Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Luxury Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Pool View

Hypo-allergenic bedding, in-room safe, individually decorated

Suite, Pool View

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite (Pool / Sea View)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Poolside

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, Poolside

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, Mountain View

Design Suite, Mountain View | Hypo-allergenic bedding, in-room safe, individually decorated

Design Suite, Mountain View

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Suites

Hypo-allergenic bedding, in-room safe, individually decorated

Beach Front Suites

  • 344 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach View Suites

Beach View Suites | Hypo-allergenic bedding, in-room safe, individually decorated

Beach View Suites

  • 344 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite Pool View

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room Poolside

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room Poolside

  • Sleeps 2
  • 1 King Bed

Suite Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Pool/Sea view Suite

Hypo-allergenic bedding, in-room safe, individually decorated

Pool/Sea view Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Beach View Suites

Hypo-allergenic bedding, in-room safe, individually decorated

Beach View Suites

  • Sleeps 3
  • 1 King Bed

Beach Front Suites

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

King Room With Pool View

  • Sleeps 2
  • 1 King Bed

King Room With Mountain View

  • Sleeps 2
  • 1 King Bed

Beach Front View

  • Sleeps 2
  • 1 King Bed

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About this property

Mandalai Hotel

3-star Ko Pha-ngan hotel with outdoor pool
Spend the day relaxing on the beach or pampering yourself at Mandalai Hotel's full-service spa.
Mandalai Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Ko Pha-ngan hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandalai spa. Services include deep-tissue massages and Thai massages. The spa is open daily.
Mandalai Hotel features a full-service spa and an outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers spa services, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Mandalai Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 8:00 AM to 11:00 AM for a fee: THB 175 for adults and THB 175 for children

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On the beach
  • Outdoor furniture

Full-service spa

  • Deep-tissue massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 550 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately THB 175 for adults and THB 175 for children
  • Rollaway bed fee: THB 550 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mandalai Hotel Koh Phangan
Mandalai Hotel
Mandalai Koh Phangan
Mandalai
Mandalai Hotel Hotel
Mandalai Hotel Ko Pha-ngan
Mandalai Hotel Hotel Ko Pha-ngan

Mandalai Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 22 out of 54 reviews
Rating 8 - Good. 21 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 3 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
Wow this place is just as amazing as show in pictures- the rooms are spectacular and so affordable. Good restaurants around and perfect for post full moon party recovery. We came here to take a break from the party and it didnt disappoint. The staff is so helpful and we did laundry here. They helped us rent a motorbike too. The room was clean, the beds were so comfortable and the AC was excellent. They had a fridge, safe, robes and the pool was cleaned daily. Wifi worked great too!
Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Cigdem

Stayed 1 night in Dec 2022

8/10 Good

Katia

Stayed 2 nights in Jul 2022

8/10 Good

DUCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustige authentieke omgeving. vriendelijk, behulpzaam,netjes. wel vragen om kamerschoonmaak.
Stayed 1 night in Jun 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Lipda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Service is amazing. The room is very good with a great price. I will definitely stay there again.
Stayed 2 nights in Dec 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Stayed 2 nights in Mar 2020

8/10 Good

meytal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel- make sure you get beach access!
This hotel is extremely beautiful and in perfect location. We had a really nice time there and enjoyed the place. The only problem is that if you book here in Hotels.com you can’t guarantee the room with the beach access and it’s really disappointing to see one thing in the pictures and to get something else. Other than that we had a perfect time there.
Stayed 2 nights in Mar 2020

10/10 Excellent

Rob, Harare

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location in the middle of the magical village of Chaloklam. Amazing staff - so helpful and friendly. This hotel is a little treasure
Stayed 6 nights in Feb 2020

10/10 Excellent

Jamie

Stayed 4 nights in Dec 2019

6/10 Okay

Mariana

Liked: Cleanliness, property conditions & facilities, room comfort
The place is clean with a beautiful view, but you can’t enter in the sea because there is sewer, the staff don’t speak English very well, the communication is difficult, the place is very far from everywhere, don’t have nothing to do near
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Clean modern rooms. Greatlocation
Great place! Amazing fresh fish restaurants next door. Highly recommend
Stayed 1 night in Feb 2018

8/10 Good

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

6/10 Okay

deerfield, LDN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Serious need of an upgrade
After seeing the amazing reviews and stunning pictures online, we decided to stay at Mandalai and booked ourselves in the most expensive room at £70 a night. Upon arriving we soon realised that the upkeep of the hotel was clearly not a priority and that the state of our room was unacceptable. The bed sheets, duvet and all our pillows were stained, as were the bath robes, towels and the walls. The curtains were absolutely disgusting and I can believe they had not been replaced. To top it all off there were ants everywhere and we had to ask the woman at reception to come and get rid of them twice. There was also no hot water at all, so despite there being a bath in the room and also being one of the reasons we decided to stay at Mandalai, we could not have a bath. The staff were very helpful and tried to rectify the problems we told them of but unfortunately we were still extremely disappointed with our stay. The hotel has such potential to be amazing and if they simply replaced all the filthy items and furnishings in the room we would have been happy to pay £70. Unfortunately, we felt extremely disappointed and would rather stay somewhere much cheaper where the conditions would not have been so filthy. Not what we expected at all!

10/10 Excellent

Franziska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on Koh Phangan for 11 days, from 2-13 August 2023. The resort is located directly on the beach, offers close shopping facilities and is well maintained. The rooms were large and nicely furnished. The absolute highlight is the family that manages the hotel. Everyone is very nice and accommodating. Everyone is very helpful. After a few days you almost feel like part of the family. We can definitely recommend a stay and will definitely come back as soon as possible…
Stayed 11 nights in Aug 2023

4/10 Poor

Maryse

Disliked: Cleanliness, staff & service, property conditions & facilities
A éviter tant que durera une telle gestion
La chambre ne correspondait pas à la réservation. Refus de la direction (Séjournant à Bangkok ) d'écouter nos arguments. Les "managers" livrés à eux-mêmes sont dépassés. Aucun taxi à l'arrivée alors qu'il avait été commandé la veille. Le ménage et le ravitaillement en eau et café soluble ne sont effectués qu'après des demandes répétées. Les draps et serviettes de toilette n'ont été changés qu'au bout de 6 jours après notre demande expresse. Travaux de changement de la terrasse effectués de manière erratique ou très tôt le matin (8h) ou pendant le repos de l'après-midi sans préavis. Il semble que cet hôtel soit en vente et soit juste exploité pour rapporter le maximum d'argent avec le minimum d'investissement. Plusieurs séjours en Thailande dont celui-ci de plusieurs semaines, c'est le premier hôtel qui a demandé à être réglé entièrement avant le séjour. Avis négatif, c'est dommage car le site et les vues sont splendides.
Stayed 19 nights in Mar 2023

8/10 Good

Merja

Liked: Cleanliness, property conditions & facilities, room comfort
Majoituspaikka rauhallinen. Sänky ja koko huone oli hyvä ja siisti. Kannattaa ottaa huone jossa näkymä merelle. Hotellin lähistöllä muutama aamukahvila.
Stayed 2 nights in Mar 2023

6/10 Okay

Johanna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Leider ist das Luxury-Doppelzimmer, 1 Doppelbett zur Straßenseite und durch die Roller und vorbeigehenden Personen relativ laut. Zudem sind die Scheiben aus Milchglas, somit kann man nicht rausgucken. Die Ausstattung des Zimmers ist jedoch sehr schön und auch das Personal ist nett. Sofern man mit Frühstück bucht, bekommt man jeden Tag einen Voucher und darf im Restaurant um der Ecke frühstücken. Man kann sich von einer beistimmten Karte ein Gericht seiner Wahl aussuchen. Es ist auch für Vegetarier etwas dabei!

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

2/10 Terrible

Nathalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre Deluxe sans fenetre...
Nous acons réservé une chambre double deluxe. Au check-in on a voulu nous installer dans une chambre sans fenetre au bord de la route... Nous avons refuse et demandé un remboursement. L'établissement a refusé pretextant que c'etaut la chambre prévue et nous a demandé de voir cela directement avec hotels.com. C',est ma 1ere expérience avec Hotels et je suis très très déçue surtout que l'hotel était annoncé avec une note de 8.4 *
Stayed 1 night in Oct 2022

8/10 Good

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería
La gente que lo lleva es explendida. Hubo algún tema que no nos gustó demasiado, pero al final del día lo más importante es la relación con las personas que llevan el hotel, e hicieron que nuestra estancia fuera muy agradable. En especial la madre de Olive. El hotel no es un hotelazo, más bien es un lugar cómodo con unas vistas espectaculares. No lo cambiaría por un resort.
Stayed 5 nights in Jun 2022

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

10/10 Excellent

Verified traveler

Stayed 5 nights in Jul 2020

10/10 Excellent

Francisco javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020