This hotel features 2 restaurants, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Limited housekeeping is available.
Ariston Hotel Kobe offers 121 air-conditioned accommodations with slippers and hair dryers. 20-inch flat-screen televisions come with digital channels. Bathrooms include bidets and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Dining is available at one of the hotel's 2 restaurants. Public areas are equipped with complimentary wireless Internet access. 6 meeting rooms are available. This Kobe hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Trattoria Terrazza - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Kokoro - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Uncovered self parking on site (JPY 1,200 per day)
Limited onsite parking
Food and drink
Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,850 for adults and JPY 925 for children
2 restaurants
Restaurants on site
Kokoro
Trattoria Terrazza
Family friendly
Crib (surcharge)
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
6 meeting rooms
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
More
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Crib (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
20-inch flat-screen TV with digital channels
Food and drink
Refrigerator
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Mobile key entry
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in fee: JPY 1000
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 1000
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per day
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1850 for adults and JPY 925 for children
Uncovered self parking fee: JPY 1200 per day
Early check-in fee: JPY 1000 (subject to availability)
Late check-out fee: JPY 1000 (subject to availability)
Crib (infant bed) fee: JPY 1500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided once every 2 days.
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Ariston Hotel Kobe
Ariston Kobe
Quality Inn Kobe
Ariston Hotel Kobe Kobe
Ariston Hotel Kobe Hotel
Ariston Hotel Kobe Hotel Kobe
Ariston Hotel Kobe Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 110 out of 356 reviews" "
10 - Excellent
110
Rating 8 - Good. 147 out of 356 reviews" "
8 - Good
147
Rating 6 - Okay. 66 out of 356 reviews" "
6 - Okay
66
Rating 4 - Poor. 19 out of 356 reviews" "
4 - Poor
19
Rating 2 - Terrible. 14 out of 356 reviews" "
2 - Terrible
14
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Masaya
Aug 3, 2024
Took a long time to check in since they could not find my reservation
Getting the most for the money.
Parking for $7 a day.
A bit far from citi center but only 2 minutes walk from subway. Few good places to get dinner close by like "Big Boy"
Hotel room was very clean and comfort. Staff mebers were also very kind and nice. Breakfast was very delicious. The location was little bit far from Sanomiya station (Kobe center area). However there was portliner which took us to Sannomiya station within 10 minutes.
SEUNG HYUN
8/10 Good
Robin, Hampshire
Feb 5, 2017
Liked: Cleanliness, staff & service, room comfort
Perfect location for Memorial hall concert
I picked this hotel as I wanted somewhere to stay after a concert at the nearby Kobe World Memorial hall. It was so close to the venue that I could walk there without needing a coat (even in January!). I arrived a few hours before the official check in time and the receptionist kindly let me have the room early as it was ready. This would be normal in Europe, but in Japan hotels tend to be very strict with check in times so was much appreciated.
The hotel can be reached using the private Portliner railway line (Shimin Hiroba stop). For this you can buy a day pass which works out cheaper if you intend to travel back and forth during the day.
My room was a bit of a time warp from which I would guess the hotel was built in the 70's or 80's and not really touched since. Everything was clean and the bed was comfortable, but it could do with some refurbishment (the carpet was stained and the shower looked very old fashioned). That said this was the cheapest hotel on my trip to Japan and actually an absolute bargain. I would happily stay here again and it's perfect for the concert hall and exhibition centre.
The area around the hotel is very peaceful and quiet with a convenience store across the street (which I used for breakfast). It seems like a residential or business district, but it only takes a few minutes to reach the mainland on the Portliner so you could use the hotel as a base for exploring other districts of Kobe.
Beautiful Hotel in a Beautiful part of Kobe. Highly recommend for anyone who wants to see the the quieter part of Kobe.
Verified traveler
8/10 Good
Verified traveler
Aug 30, 2015
Liked: Staff & service, room comfort
Spacious
The hotel lobby was beautiful, but the rooms need some work. For example, stained carpets and torn wallpaper by one bed. Our room was really spacious, though, with a nice view of a port.
The location could have been better as we had to take the train to go to the popular sightseeing spots.
We stayed at this hotel because a family member was attending a conference across the street. The neighborhood is quiet and close to a train station that took us to the main train hub in Kobe in about 10 minutes. The condition of the hotel is dated, but it was clean and comfortable. The breakfast buffet has some western food and more Japanese food. A good value for the price. We found the front desk staff to be friendly and helpful.
The biggest downside was that the wifi was very spotty. It was frustrating for those in the group who needed to use email for work.
Western style rooms. Ample space. Parking was per hours vice one fee for 24 hours. There is a single discount parking ticket for overnight. Good laundry and helpful staff. Nice stay and would visit again.