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Green Hill Hotel Urban

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Green Hill Hotel Urban

Front of property
Laundry room
Reception
Gift shop
Desk, free WiFi

Reviews

5.6 out of 10

Popular amenities

  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
2-5-16 Kano-cho, Chuo-ku, Kobe, Hyogo-ken, 650-0001
  • Shin-Kobe Ropeway
    7 min walk
  • Ikuta Shrine
    12 min walk
  • Kobe City Hall
    16 min walk
  • Kobe (UKB)
    9 min drive

Room options

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Desk, free WiFi

Economy Double Room

  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Lobby

HOTEL LiVEMAX Kobe

Free WiFi
Air conditioning
Laundry
Microwave
3.0 out of 5, (95)
The price is $149
per night
$180 total
includes taxes & fees
Dec 7 - Dec 8
HOTEL LiVEMAX Kobe

About this property

Green Hill Hotel Urban

3-star hotel in Kobe City Centre
This hotel features a restaurant, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Green Hill Hotel Urban offers 102 air-conditioned accommodations with bathrobes and slippers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Kobe hotel also offers a vending machine, laundry facilities, and a front-desk safe.

Green Hill Hotel Urban has designated areas for smoking.

Green Hill Hotel Urban has a restaurant serving breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Breakfast available for a fee
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and PayPay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Green Hill Hotel Urban
Green Hill Hotel Urban Kobe
Green Hill Urban
Green Hill Urban Kobe
Green Hill Kobe
Green Hill Hotel Urban Kobe
Green Hill Hotel Urban Hotel
Green Hill Hotel Urban Hotel Kobe

Green Hill Hotel Urban Reviews

Reviews

5.6
Rating 10 - Excellent. 14 out of 178 reviews" "
Rating 8 - Good. 31 out of 178 reviews" "
Rating 6 - Okay. 60 out of 178 reviews" "
Rating 4 - Poor. 49 out of 178 reviews" "
Rating 2 - Terrible. 24 out of 178 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

not expecting m, h

Disliked: Cleanliness, property conditions & facilities, room comfort
Of course small
Dirty carpets and small for the money although front desk staff nice

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely appauling
I'm usually quite generous with my reviews but I'm afraid this time I can't be. I booked this at the last minute as it was the only room in Kobe. And now I know why it was. The whole hotel is badly in need of a makeover. Everything is tired and yellowed from age. My room was very smelly (I didn't get the non-smoking room I paid for - apparently all semi-double rooms are smoking). I closed my curtain and a shower of dust fell down. When the other reviewers said 'small room' it means SMALL ROOM. Hardly space for you to put a suitcase down. Bathroom has leaky taps and a VERY noisy fan. The room was cold and despite having the noisy aircon on for 30 minutes it hardly warmed the room. Internet in the room means internet in the lobby which works slowly. The staff didn't care at all that I didn't get what I paid for. I've stayed at hundreds of hotels in Japan and this was the worse value by far. Stay here only if it's the last place you can find.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Small rooms
The hotel had the smallest room possible. The bed covering and the yukata had holes in them

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

R S, Chicago

Disliked: Property conditions & facilities, room comfort
cheap for good reason
if you don't mind a hotel room where you can't open your suitcase and reach the bed at the same time, this is the place for you. Fulfills the reputation of Japanese hotels for having really tiny rooms. Also the window didn't open and faced another building just a few feet away.

2/10 Terrible

jordi, MEXICO

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible unsanitary dirty bedding...
I've been in many other small room hotels, but this is way smaller than any other and the worst thing was the cleaniness THE BEDDING WERE ALL STAINED...

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Mannu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The hotel is good and only 15 min walk from Shin Kobe station. The room was little small but had all the basic amenities.

6/10 Okay

Verified traveler

Liked: Cleanliness

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Teribble stay at this hotel. Room is very small, estimated 7 feet wide. If stay longer here, can get sick-depression due to room too tiny. Will not stay at this hotel any more????

6/10 Okay

Verified traveler

Not what was promised
There are really only two things to say: The Heater didn't work. When I asked the front desk about it, they said "just push the button" and they came up and did that, and it never turned on. The other thing is the free wifi offered didn't actually work in our room or on our floor. I had to travel to the fifth floor to pick it up. They should honestly just install wired internet.

6/10 Okay

???

Stayed 1 night in Sep 2023

10/10 Excellent

Nako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

サトル

Liked: Staff & service
Stayed 5 nights in Aug 2023

6/10 Okay

Takashi

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
一人で異人館通りなどに行くのは近い。 壁紙のセンスが？目がチカチカする。 もう少し、広ければ。
Stayed 1 night in Aug 2023

6/10 Okay

ともひろ

Business traveler
普通です
Stayed 1 night in Jul 2023

8/10 Good

Honami

Business traveler
Liked: Cleanliness, staff & service
立地が良いです。新神戸駅からも三ノ宮駅からも歩ける距離で、コンビニやカフェ、銭湯も近くにあります。安い価格で、荷物を置いたり寝たりするにはぴったりです。フロントの方も親切でした。
Stayed 1 night in May 2023

4/10 Poor

まさひこ

Business traveler
フロア内の音が気になった。例えばドアの開閉音や隣室のイビキ、会話等。
Stayed 2 nights in Apr 2023

10/10 Excellent

MASAYOSHI

Stayed 1 night in Jan 2023

6/10 Okay

Ao

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Michiru

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2020

4/10 Poor

Michiko

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Toshinori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Hideo

Business traveler
Liked: Room comfort
Stayed 3 nights in Nov 2019