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Hotel Crown Palais Kobe

3.5 star property

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Photo gallery for Hotel Crown Palais Kobe

Lobby
Public bath
In-room safe, individually furnished, desk, blackout drapes
View from property
In-room safe, individually furnished, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
  • Kobe Harborland
    ‪4 min walk‬
  • Harborland Park
    ‪6 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Kobe (UKB)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room, Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Single Room, Smoking

  • 197 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Triple Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Triple Room, Non Smoking

  • 282 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Single Room, Non Smoking

  • 197 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Smoking

In-room safe, individually furnished, desk, blackout drapes

Deluxe Twin Room, Smoking

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Smoking

In-room safe, individually furnished, desk, blackout drapes

Triple Room, Smoking

  • 282 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Deluxe Twin Room, Non Smoking

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

Rokko Double Room

  • Sleeps 2
  • 1 Queen Bed

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds

Rokko Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds and 1 Twin Sofa Bed

Harbor Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

Semi-Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Harbor Deluxe Single Room-Smoking

  • Sleeps 1
  • 1 Twin Bed

Rokko Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

Economy Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

Rokko Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Semi-Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Rokko Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

Rokko Triple Room

  • Sleeps 2
  • 3 Twin Beds

Rokko Suite

  • Sleeps 2
  • 3 Twin Beds

Rokko Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

Rokko Superior Twin Room-Smoking

  • Sleeps 3
  • 2 Twin Beds

Harbor Twin Room

  • Sleeps 2
  • 2 Twin Beds

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

Harbor Deluxe Single Room

  • Sleeps 2
  • 1 Double Bed

Crown Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Centurion Hotel Grand Kobe Station

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1001)
The price is $47
per night
$52 total
includes taxes & fees
Mar 9 - Mar 10
Centurion Hotel Grand Kobe Station

About this property

Hotel Crown Palais Kobe

3.5-star Kobe hotel, connected to a shopping center in Kobe City Centre
This hotel features 3 restaurants, a full-service spa, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, spa services, and concierge services.
Hotel Crown Palais Kobe offers 229 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished. 23-inch LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.
Hotel Crown Palais Kobe features a full-service spa. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This Kobe hotel also offers spa services, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Crown Palais Kobe has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Mandarincourt - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
GRILL TABLE with SKY BAR - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN ZENSOU - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • A bar/lounge
  • Tea service

Restaurants on site

  • GRILL TABLE with SKY BAR
  • Mandarincourt
  • TEPPAN ZENSOU

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk

Full-service spa

  • Aromatherapy
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 23-inch LED TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Self parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1003 reviews
Rating 8 - Good. 375 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Masanori

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing time…
We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Atsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Stayed 1 night in Jul 2024

10/10 Excellent

Sangeeta, Carlisle

Stayed 1 night in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was small for two adults to share
Stayed 3 nights in Apr 2024

8/10 Good

Ronghui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Yoshiaki

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need outlet or USB charger around night table. I had to move headboard to connect extension outlet.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , on harbor land , very close to station .
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

TARIKUL

Stayed 1 night in Aug 2023

8/10 Good

Tuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the subway station and very convenient to take the subway trains. The room looks nice and clean.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cleaning is very poor and unhygienic
From the outside it looks impressive and classy. I wouldn’t stay again and will report back to hotels com that I booked through about my concerns
Stayed 2 nights in May 2023

4/10 Poor

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you like modern amenities like Wi-Fi, an outlet by your bed, and unstained carpets, this is not the place for you.
Stayed 1 night in May 2023

6/10 Okay

I A

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Badly stained carpet in need of a shampoo
Stayed 5 nights in Apr 2023

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated and overpriced. I needed to change my reservation to a day later and the charge was tripled! Beds and pillows were very uncomfortable. Room was way too hot with no way to lower the temperature. The location however was excellent.

10/10 Excellent

Chih Hung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! High CP value. Recommended!

10/10 Excellent

ISABEL

Stayed 1 night in Oct 2022

8/10 Good

Martauli

Traveled with family and small children
Liked: Staff & service, amenities
👍
Stayed 1 night in Sep 2022

10/10 Excellent

DENNIS FERNANDEZ

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Stayed 1 night in Jun 2022

10/10 Excellent

Franky

Stayed 1 night in May 2022

8/10 Good

Mariafegagate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was glad the hotel stuff upgraded my room, but unfortunately the bathroom had a problem. However the hotel stuff solve the problem quickly.
Stayed 1 night in Feb 2020