Hotel Okura Kobe

4.0 star property

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Photo gallery for Hotel Okura Kobe

Daily buffet breakfast (JPY 3800 per person)
Front of property - evening/night
Property amenity
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Parking available
$116
Sep 1 - Sep 2

Explore the area

View in a map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    ‪1 min walk‬
  • Kobe Harborland
    ‪7 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪76 min drive‬

Room options

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Run of the House (Bed and Smoking types are not guaranteed)

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Twin Suite, Non-Smoking

  • 796 sq ft
  • Sleeps 2
  • 2 Twin Beds

King or Double Suite, Smoking

  • 828 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 398 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Standard Double Room with West Harbor View, Non Smoking (16F-27F)

  • 291 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room with West Harbor View, Non Smoking (16F-27F)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Non Smoking (6-15F, Main floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Standard Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(13 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.8 out of 10
Excellent
(5 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(14 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(14 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(10 reviews)
  • 285 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Twin Suite, Smoking

  • 796 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(5 reviews)
  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(9 reviews)
  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.2 out of 10
Wonderful
(16 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Non Smoking (6-15F, Main floor)

8.0 out of 10
Very good
(7 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(15 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.6 out of 10
Exceptional
(19 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(11 reviews)
  • 398 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Main Floor Deluxe Queen Room Non smoking

  • Sleeps 2

Main Floor Standard Double Room Non smoking

  • Sleeps 2

Japanese Western Room

  • Sleeps 4

Authentic Floor Deluxe Queen Room Non smoking

  • Sleeps 2

Authentic Floor Deluxe Twin Room

  • Sleeps 2

Main Floor Deluxe Triple Room Non smoking

  • Sleeps 3

Authentic Floor Standard Twin Room

  • Sleeps 2

Main Floor Standard Twin Room Non smoking

  • Sleeps 2

Authentic Floor Deluxe Triple Room Non smoking

  • Sleeps 3

Run Of House

  • Sleeps 3

Queen Suite Smoking

  • Sleeps 2

Authentic Floor Deluxe Room Non smoking

  • Sleeps 1

Main Floor Deluxe Twin Room Non smoking

  • Sleeps 2

Twin Suite Non smoking

  • Sleeps 2

Authentic Floor Standard Room Non smoking

  • Sleeps 1

Twin Suite Smoking

  • Sleeps 2

Authentic Floor Standard Double Room

  • Sleeps 2

Main Floor Deluxe Room Non smoking

  • Sleeps 1

Main Floor Standard Triple Room Non smoking

  • Sleeps 3

Main Floor Standard Room Non smoking

  • Sleeps 1

[Non-smoking] Sky View Floor Standard Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1

[Non-smoking] Sky View Floor Deluxe Triple 28th To 33rd Floors For 3 People

  • Sleeps 3

[Non-smoking] Sky View Floor Deluxe Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Deluxe Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Standard Twin Room, 28th To 33rd Floors, For 2 People

  • Sleeps 2

[Non-smoking] Sky View Floor Connecting Room 28th To 33rd Floors For 4 To 6 People

  • Sleeps 6

[Non-smoking] Sky View Floor Deluxe Single Room, 28th To 33rd Floors, 1 Person Use, Bed Type Selected

  • Sleeps 1

[Non-smoking] Sky View Floor Standard Double Room 28th To 33rd Floors For 2 People

  • Sleeps 2

Similar properties

About this property

Hotel Okura Kobe

4-star hotel in Kobe City Centre
Along with 3 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Okura Kobe offers 468 accommodations with complimentary bottled water and slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Hotel Okura Kobe provides an outdoor tennis court and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This Kobe hotel also offers a sauna, multilingual staff, and a garden. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Okura Kobe has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1265.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1009 reviews
Rating 8 - Good. 232 out of 1009 reviews
Rating 6 - Okay. 57 out of 1009 reviews
Rating 4 - Poor. 18 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely classy hotel. Comfortable, welcoming, very nice restaurant. Excellent location.
Stayed 1 night in May 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from the moment we stepped out of the taxi to when we left the hotel. The staff were attentive, friendly and helpful. Made us feel valued and special. Beautiful room with great views. Fantastic location. We loved Kobe and our hotel. This was a fantastic experience for the hotel and the town. Would recommend both visiting Kobe and staying at the Hotel Okura Kobe.
Stayed 1 night in May 2025

10/10 Excellent

Sara Edilia

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in had plenty of space for luggage and leg room to walk around, perfect for at least two people. Very comfortable. Room service was very good too! Only warnings I'd give is that the property is a little bit far from the stations. You can still walk to them but it might be a bit of a walk unless you're willing to taxi to them and back. Taxis regularly stop in front of the hotel so they're easy to get.
Stayed 10 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big hotel. Twin standard room was very big. Very comfortable. Vibe is more towards older / sophisticated / formal. We didn’t do more than sleep there. Breakfast buffet was twice what paid in Kyoto so we skipped it. Easy walk to China Town / JR line station. Shin line is farther, not walking distance. Lots of restaurant's in the area. We day tripped to Himeji and Osaka from Kobe. Good location.
Stayed 2 nights in May 2025

10/10 Excellent

Etsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No pool

The description states pool. Did not expect to have to pay to use it. It should say no pool. Or add the cost to room stay. Will not stay again
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star hotel, our room had a magnificent view of the port area and was a very comfortable place to be. City and port loop buses stop outside and motomachi station is a 15 minute walk. I would stay there again without question.
Stayed 8 nights in May 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Larry

.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Stayed 2 nights in Apr 2025

6/10 Okay

Mike, Flesherton

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and well kept, staff were polite. Beds and pillows were too hard; furniture was scuffed and stained. No plugs beside the bed!
Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Stayed 15 nights in Apr 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and location specially if going on a cruise ship in the nearby port .
Stayed 1 night in Apr 2025

8/10 Good

Dana

Traveled with partner
Liked: Amenities
Had an excellent room high up with views over the port which was lovely. The room was also very large. The bed was very hard and not comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recommended to me by a friend and it was great. When I come back to Kobe I will be booking here again.
Stayed 9 nights in Apr 2025

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended the ocean view suit. Room is clean and spacious. Staff is very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnghwan

Business traveler
Liked: Amenities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Hotel Okura Kobe many times and highly recommend it when traveling to Kobe or the Kansai Area generally. Excellent service and excellent breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We must have been upgraded to a water view room because I don't remember booking one. In any case, the view was stellar (I could watch that Ferris wheel at night for 30 minutes and not see a repeated light pattern), as was the rest of the hotel. The breakfast buffet offers an excellent range of Western and Japanese options. Housekeeping performed excellently and consistently, which is rarer than you might think. Nearby dining and shopping options were great, although many public transit options require a 10-15 minute walk. Taxis are easy enough, however.
Stayed 7 nights in Jan 2025

10/10 Excellent

Pornchai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025