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Kobe Bay Sheraton Hotel & Towers

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Kobe Bay Sheraton Hotel & Towers

Deep soaking bathtub
View from room
Property amenity
4 restaurants, breakfast, lunch, dinner served; French cuisine
3 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • Laundry

Explore the area

Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032
  • Kobe University
    ‪9 min drive‬
  • Meriken Park
    ‪11 min drive‬
  • Rokkosan Ski Area
    ‪21 min drive‬
  • Kobe (UKB)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Twin Bed, Tower

Club Suite, 1 Twin Bed, Tower | Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Twin Bed, Tower

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier Twin Room, 1 Twin Bed, Ocean View

Premier Twin Room, 1 Twin Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, 1 Twin Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Twin Bed, Corner

Room, 1 Twin Bed, Corner | Minibar, in-room safe, desk, blackout drapes

Room, 1 Twin Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Twin Bed, Mountain View

Deluxe Room, 1 Twin Bed, Mountain View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Ocean View

Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Room

Minibar, in-room safe, desk, blackout drapes

Room

  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Twin Room, 1 Twin Bed

Twin Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Twin Room, 1 Twin Bed

  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Preferred Floor Deluxe King Room Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Preferred Floor Deluxe King Room Non-Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Sheraton Floor Corner Quadruple Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Corner Quadruple Non-Smoking

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Club Floor Japanese Suite

Minibar, in-room safe, desk, blackout drapes

Club Floor Japanese Suite

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Sheraton Floor Premier King Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Premier King Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Sheraton Floor Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Sheraton Floor Moderate Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Moderate Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Preferred Floor Premier King Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Preferred Floor Premier King Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Sheraton Floor Premier Family Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Premier Family Twin Non-Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Spa Floor Japanese-Western Spa Suite Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Spa Floor Japanese-Western Spa Suite Non-Smoking

  • Sleeps 5
  • 3 Twin Futons and 2 Double Beds

View all photos for Sheraton Floor Connecting Room Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Connecting Room Non-Smoking

  • Sleeps 6
  • 2 Twin Sofa Beds and 4 Twin Beds

View all photos for Japanese Style Room With Private Open-Air Hot Spring Bath Non-Smoking

Spa | Body treatments, aromatherapy, Thai massages, facials

Japanese Style Room With Private Open-Air Hot Spring Bath Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Sheraton Floor Premier Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Premier Twin Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Club Floor Premier King - Non Smoking

Minibar, in-room safe, desk, blackout drapes

Club Floor Premier King - Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Sheraton Floor Deluxe Twin Room Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Deluxe Twin Room Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Spa Floor Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Spa Floor Deluxe Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Club Floor Deluxe Twin Room-Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Club Floor Deluxe Twin Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Club Floor Corner Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Club Floor Corner Twin Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Twin Room-Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Preferred Floor Corner Twin

Minibar, in-room safe, desk, blackout drapes

Preferred Floor Corner Twin

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Spa Floor Moderate Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Spa Floor Moderate Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Run Of House

Minibar, in-room safe, desk, blackout drapes

Run Of House

  • Sleeps 2
  • 2 Twin Beds

View all photos for Preferred Floor Double Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Preferred Floor Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sheraton Floor Corner Twin Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Corner Twin Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Spa Floor Premier Twin Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Spa Floor Premier Twin Room Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Spa Floor Terrace Twin Room Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Spa Floor Terrace Twin Room Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Sheraton Floor Corner Quartet Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Corner Quartet Non-Smoking

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Sheraton Floor Deluxe Twin Room Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Deluxe Twin Room Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Preferred Floor Corner Twin Room Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Preferred Floor Corner Twin Room Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Club Floor Double Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Club Floor Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sheraton Floor Moderate Twin Room Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Moderate Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

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About this property

Kobe Bay Sheraton Hotel & Towers

Hotel in Higashinada
4 restaurants, an indoor pool, and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness center, and outdoor tennis courts. Housekeeping is available on request.
Kobe Bay Sheraton Hotel & Towers offers 270 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Hot springs and 2 outdoor tennis courts are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

In addition to hot springs, Kobe Bay Sheraton Hotel & Towers features outdoor tennis courts and an indoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wired and wireless Internet access is complimentary.

This hotel offers access to a meeting room and limo/town car service. This business-friendly hotel also offers a nightclub, a 24-hour fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Kobe Bay Sheraton Hotel & Towers has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,630 for adults and JPY 2,178 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Garden Cafe (Buffet)
  • Kobe Grill
  • Matsukaze
  • Suikyoen
  • Teppanyaki Kobe Grill

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Hot springs
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Tennis lessons

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • In-room massages
  • Manicures/pedicures
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 21 floors
  • Ballroom
  • Built in 1992
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from February 3 2025 to March 3 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Towers
Kobe Bay Sheraton Hotel
Kobe Sheraton
Sheraton Kobe
Kobe Bay Sheraton Hotel Towers
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Kobe Bay Sheraton Hotel & Towers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 631 reviews" "
Rating 8 - Good. 230 out of 631 reviews" "
Rating 6 - Okay. 52 out of 631 reviews" "
Rating 4 - Poor. 7 out of 631 reviews" "
Rating 2 - Terrible. 10 out of 631 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro, Merida

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Stayed 6 nights in Jun 2024

8/10 Good

Takahiro

Traveled with partner
Liked: Staff & service
Nice hot spring bath
Stayed 1 night in Jul 2024

10/10 Excellent

Noriko

Stayed 1 night in Sep 2023

4/10 Poor

Steven, Chapel Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Stayed 1 night in Apr 2023

8/10 Good

Low

Stayed 5 nights in Apr 2023

10/10 Excellent

Schoni

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Stayed 1 night in Aug 2022

8/10 Good

Richard

Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
朝食ビュッフェでオムレツを提供する年配のシェフが威圧感があり怖かった。
Stayed 2 nights in Jul 2021

4/10 Poor

Minako

Disliked: Cleanliness, staff & service
Understaffed due to COVID-19?
The onsen was well-maintained and I enjoyed it. However, the room was not prepared and checked in advance. For example, the window was open. Items in the room were not fully inspected after the previous guest checked out, which made me really uncomfortable owing to the current COVID-19 situation. I stayed at a club room, but the lounge was crowded and people were talking loudly without wearing masks. The hotel staff did not say anything. I doubt if I would consider going back to stay at the same hotel again.
Stayed 1 night in Feb 2021

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room service which waa disappointing for a 4 STAR hotel . Staff very friendly and attentive.
Stayed 2 nights in Feb 2020

10/10 Excellent

Assunta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great service.
Staff were very friendly and helpful. Free Pyjamas and free mobile phone while staying is a great bonus. Nice little restaurant near reception that is handy to wait at until check in time. Lovely staff there too!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good location for stay over before my cruise trip. To and from KIX airport is also convinence. Need more time to communicate with hotel staff for a non Japanese speaking cutomer. Yet, they have been very helpful. It will be our best choice if we visit Kobe again.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Big room but the facility is getting old.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner was out without proper notice to customers.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Cheng-Kiang

Hotel was nice and right next to the Island Centre station, but a bit inconvenient to get to Kobe City as a change of train is required.
Stayed 1 night in Nov 2018

10/10 Excellent

Yoshi, British Columbia, B.C., Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the reasons we stay here is for the convenience of bus ride to the KIX airport. The airport bus comes to the hotel entrance so that we don't have to move around with the heavy luggages.
Stayed 2 nights in Nov 2018

10/10 Excellent

Hiro, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view and a large size room are exceptional. They have a hot spring in house and the hotel is connected to Rokko Liner station. Very convenient.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great onsen experience. Superb room accessories. Rich breakfast. Helpful staff.
Stayed 2 nights in Oct 2018

6/10 Okay

Kit Kwan Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't expect too much from the hotel rank
The door cannot be opened after exchanging the room key and need to wait a couple of minutes. Finally, the room need to be changed.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came early because we departed our ship at 9 a.m. Couldn't check in until 3 p.m. That was the only problem we had, everything else was good.
Stayed 1 night in Jun 2018

10/10 Excellent

John, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel
This is a very nice hotel. Attached to the train station downstairs. It was really easy to go to places from here.
Stayed 3 nights in Jun 2018