A restaurant, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Kobe Tor Road Hotel Sanraku offers 77 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.
This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Kobe hotel also offers a vending machine, multilingual staff, and concierge services.
Kobe Tor Road Hotel Sanraku is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Little Ann - This buffet restaurant serves breakfast only.
MILANO GRILL - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Offsite parking available from 8:00 AM to midnight (JPY 2,500 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,200 for children
A restaurant
Restaurants on site
Little Ann
MILANO GRILL
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Smooth flooring in public areas
Thin carpet in public areas
Well-lit path to entrance
Wheelchairs on site
More
1 building
10 floors
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1200 for children
Nearby parking fee: JPY 2500 per day (328 ft away; open 8:00 AM to midnight)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Kobe Tor Road Hotel Sanraku
Tor Road Hotel Sanraku
Kobe Tor Road Sanraku
Tor Road Sanraku
Kobe Tor Road Sanraku Kobe
Kobe Tor Road Hotel Sanraku Kobe
Kobe Tor Road Hotel Sanraku Hotel
Kobe Tor Road Hotel Sanraku Hotel Kobe
Kobe Tor Road Hotel Sanraku Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 120 out of 264 reviews" "
10 - Excellent
120
Rating 8 - Good. 110 out of 264 reviews" "
8 - Good
110
Rating 6 - Okay. 24 out of 264 reviews" "
6 - Okay
24
Rating 4 - Poor. 5 out of 264 reviews" "
4 - Poor
5
Rating 2 - Terrible. 5 out of 264 reviews" "
2 - Terrible
5
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
James, Calgary
Traveled with family and small children, Traveled with family
Tiny airless room. The windows in your room won’t open. Staff will make you wait till 15:00 to check in even if rooms are available. At 15:00 there will be a big and unnecessary queue for check in.
It’s an attractive area and hotel with a traditional flavor. Bathroom a bit small and more business hotel grade than one would expect with the price. Surroundings are good with excellent restaurants, but I found it difficult getting into some of these places whether it was because they were booked or too exclusive to let a new customer in.
Selland
Stayed 1 night in May 2024
10/10 Excellent
Kyle
Dec 14, 2023
Kyle
Stayed 2 nights in Dec 2023
6/10 Okay
Okyeon
Jul 14, 2023
Liked: Cleanliness
Avoid room #7
Given a corner room on 4th floor. No view whatsoever and a constant low humming machine noise, maybe an exterior ventilator. A very dreadful 2-day trip to the Ijinkan area. Not returning.
Okyeon
Stayed 2 nights in Jul 2023
8/10 Good
Yoko, Tokyo
Apr 8, 2023
Liked: Cleanliness, staff & service
Charming and cozy , sense of classy interior was worth staying. Convenient but has a steep slopel to reach the location.
Great location for fun. Close to Sannomiya restaurants and bars, easy walk to the Herb Gardens. Staff were friendly and spoke enough English to understand me. The room was clean but the mattress (as always in Japan) was a little too firm. Would definitely recommend for a great central location when visiting Kobe.
Overall, my stay was comfortable. The rooms and hotel however dated, the amenities were adequate. The staff ensured cleanliness of the room. The bed was quite comfy.
Location wise, it is close enough to the shopping district and 10 mins walk to the sannomiya and motomachi train stations. The hotel vicinity is quiet given its proximity to the shopping district.
The front desk personnel were polite, accommodating and helpful
Really bad handling of a forgotten credit card!! Card left in the room - and what does the staff do?? CALL Visa and CANCEL IT!!! What a dumb thing! Now we are travelling without a working card.
++ Amazing location and very polite helpful staff. First class room service
?? We had to ask for tea bags every day.
--- the bed pillows were very hard!
Stay was fine other than lack of air conditioning. Seems like hotel turns this on seasonally, and I arrived too early for the change from heat to air. Opening the window required a hotel employee and helped some, but the neighborhood was noisy with the window open. Very good breakfast.
Good location, walking distance to mainline and subway stations. Plenty of restaurants and activities within a 5-15 minute walk. Hotel was good, a little expensive but it was a last minute booking.
I received a warm welcome by the reception. The room was large by Japanese standards with a separate powdering room adjoining the bathroom. There was a king size bed and I had a restful stay.