Kobe Tor Road Hotel Sanraku

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kobe Tor Road Hotel Sanraku

Interior entrance
Triple Room (30m²), Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Room amenity
Daily buffet breakfast (JPY 2200 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
3-1-19, Nakayamatedori, Chuo-ku, Kobe, Hyogo, 650-0004
  • Ikuta Shrine
    4 min walk
  • Motomachi Shopping Street
    8 min walk
  • Kobe City Hall
    13 min walk
  • Kobe (UKB)
    9 min drive

Room options

Superior Double Room (22m²), Non Smoking (for 2 Guests)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Premier Twin Room (22m²), Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premier King Room (22m²), Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (30m²), Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Twin Room (22m²), Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 2 Twin Beds

King Room (25m²), Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Triple Room (30m²), Non Smoking

  • 323 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Premier Double Room (18m²), Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room (18 m²), Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Premier Queen Room (22m²), Non Smoking

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Single Room (18m²), Non Smoking (for 1 Guest)

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Premier Deluxe Twin Room (30m²), Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Premier Queen Room

  • Sleeps 2
  • 1 Queen Bed

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard King Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Premier Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

King Room (25 Sqm) [Premium] [Double Room] [Non-Smoking]

  • Sleeps 2
  • 1 King Bed

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About this property

Kobe Tor Road Hotel Sanraku

4-star hotel in Kobe City Centre
A restaurant, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Kobe Tor Road Hotel Sanraku offers 77 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Kobe hotel also offers a vending machine, multilingual staff, and concierge services.

Kobe Tor Road Hotel Sanraku is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Little Ann - This buffet restaurant serves breakfast only.
MILANO GRILL - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available from 8:00 AM to midnight (JPY 2,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,200 for children
  • A restaurant

Restaurants on site

  • Little Ann
  • MILANO GRILL

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1200 for children
  • Nearby parking fee: JPY 2500 per day (328 ft away; open 8:00 AM to midnight)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kobe Tor Road Hotel Sanraku
Tor Road Hotel Sanraku
Kobe Tor Road Sanraku
Tor Road Sanraku
Kobe Tor Road Sanraku Kobe
Kobe Tor Road Hotel Sanraku Kobe
Kobe Tor Road Hotel Sanraku Hotel
Kobe Tor Road Hotel Sanraku Hotel Kobe

Kobe Tor Road Hotel Sanraku Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 264 reviews" "
Rating 8 - Good. 110 out of 264 reviews" "
Rating 6 - Okay. 24 out of 264 reviews" "
Rating 4 - Poor. 5 out of 264 reviews" "
Rating 2 - Terrible. 5 out of 264 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, Calgary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay for our family.
Stayed 2 nights in Aug 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities
Room interiors a bit old - should have renovation
Stayed 2 nights in May 2024

4/10 Poor

daniel

Disliked: Staff & service, property conditions & facilities
Tiny airless room. The windows in your room won’t open. Staff will make you wait till 15:00 to check in even if rooms are available. At 15:00 there will be a big and unnecessary queue for check in.
Stayed 2 nights in May 2024

8/10 Good

Selland

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an attractive area and hotel with a traditional flavor. Bathroom a bit small and more business hotel grade than one would expect with the price. Surroundings are good with excellent restaurants, but I found it difficult getting into some of these places whether it was because they were booked or too exclusive to let a new customer in.
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Stayed 2 nights in Dec 2023

6/10 Okay

Okyeon

Liked: Cleanliness
Avoid room #7
Given a corner room on 4th floor. No view whatsoever and a constant low humming machine noise, maybe an exterior ventilator. A very dreadful 2-day trip to the Ijinkan area. Not returning.
Stayed 2 nights in Jul 2023

8/10 Good

Yoko, Tokyo

Liked: Cleanliness, staff & service
Charming and cozy , sense of classy interior was worth staying. Convenient but has a steep slopel to reach the location.
Stayed 1 night in Apr 2023

2/10 Terrible

Takanori

Stayed 6 nights in Sep 2022

10/10 Excellent

奈美

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の入り口横にベッドがあるのには驚きましたが、その分、使えるスペースが広く感じました。作りは古いですが、大事に使われてきた様子が伝わり、雰囲気もあたたかく、心地よい空間でした。 スタッフも丁寧で、また利用したいと思いました。
Stayed 1 night in Apr 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kobe Tour
Great location for fun. Close to Sannomiya restaurants and bars, easy walk to the Herb Gardens. Staff were friendly and spoke enough English to understand me. The room was clean but the mattress (as always in Japan) was a little too firm. Would definitely recommend for a great central location when visiting Kobe.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel in a good location
Overall, my stay was comfortable. The rooms and hotel however dated, the amenities were adequate. The staff ensured cleanliness of the room. The bed was quite comfy. Location wise, it is close enough to the shopping district and 10 mins walk to the sannomiya and motomachi train stations. The hotel vicinity is quiet given its proximity to the shopping district. The front desk personnel were polite, accommodating and helpful
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

Michael, New York NY

Liked: Cleanliness
Disliked: Staff & service
Really bad handling of a forgotten credit card!! Card left in the room - and what does the staff do?? CALL Visa and CANCEL IT!!! What a dumb thing! Now we are travelling without a working card.
Stayed 1 night in Aug 2018

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Ronald, Earth

Liked: Cleanliness, staff & service
Great Location
++ Amazing location and very polite helpful staff. First class room service ?? We had to ask for tea bags every day. --- the bed pillows were very hard!

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities
Check about air conditioning
Stay was fine other than lack of air conditioning. Seems like hotel turns this on seasonally, and I arrived too early for the change from heat to air. Opening the window required a hotel employee and helped some, but the neighborhood was noisy with the window open. Very good breakfast.

10/10 Excellent

Isamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Dympna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine comfortable hotel. Well located to local restaurants and shops. There is a loop bus service nearby too.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to tourist sites and friendly helpful staff.
Overnight. They were extremely helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located hotel near Sannomiya station
Good location, walking distance to mainline and subway stations. Plenty of restaurants and activities within a 5-15 minute walk. Hotel was good, a little expensive but it was a last minute booking.

8/10 Good

MR HCS, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and elegant
I received a warm welcome by the reception. The room was large by Japanese standards with a separate powdering room adjoining the bathroom. There was a king size bed and I had a restful stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kai

Stayed 1 night in Aug 2024

10/10 Excellent

Harunobu

Stayed 1 night in Aug 2024