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Oriental Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Oriental Hotel

Building design
Property video
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Interior entrance
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
25 Kyomachi, Chuo-ku, Kobe, Hyogo-ken, 650-0034
  • Meriken Park
    ‪6 min walk‬
  • Kobe Harborland
    ‪15 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪20 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for King Room, Non Smoking, Harbor View (Oriental Floor)

1 bedroom, premium bedding, down comforters, in-room safe

King Room, Non Smoking, Harbor View (Oriental Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 364 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room, Non Smoking, City View, with Club Lounge access

Executive lounge

Club Twin Room, Non Smoking, City View, with Club Lounge access

  • 394 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room, Non Smoking, City View (Oriental Floor)

King Room, Non Smoking, City View (Oriental Floor) | 1 bedroom, premium bedding, down comforters, in-room safe

King Room, Non Smoking, City View (Oriental Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 364 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking, City View (Oriental Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room, Non Smoking, City View (Oriental Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 393 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe King, Non Smoking, Harbor Side, with Club Lounge access

Executive lounge

Club Deluxe King, Non Smoking, Harbor Side, with Club Lounge access

  • 451 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

King Suite, Non Smoking

  • 1227 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Harbor View (Oriental Floor)

1 bedroom, premium bedding, down comforters, in-room safe

Twin Room, Non Smoking, Harbor View (Oriental Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 361 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 833 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Twin, Non Smoking, City Side, with Club Lounge access

Executive lounge

Club Deluxe Twin, Non Smoking, City Side, with Club Lounge access

  • 450 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club King, Non Smoking, Harbor View, with Club Lounge access

Executive lounge

Club King, Non Smoking, Harbor View, with Club Lounge access

  • 393 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Mist Sauna

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite with Mist Sauna

  • 833 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Twin, Non Smoking, Harbor View, with Club Lounge access

Executive lounge

Club Twin, Non Smoking, Harbor View, with Club Lounge access

  • 394 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club King Room, Non Smoking, City View, with Club Lounge access

Executive lounge

Club King Room, Non Smoking, City View, with Club Lounge access

  • 393 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Oriental Hotel

5-star Kobe hotel, connected to a shopping center in Kobe City Centre
This smoke-free hotel features 3 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Oriental Hotel offers 116 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can pamper themselves by indulging in the onsite spa services.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a health club, spa services, and a terrace. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Oriental Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The House of Pacifc - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
J.W. Hart - This bar serves light fare only. Open daily.
Kobe・Sushi Kanesaka - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.
J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • J.W. Hart
  • J.W. Hart Cafe
  • Kobe・Sushi Kanesaka
  • Medium Rare
  • The House of Pacifc

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2010
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 12000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Oriental Hotel Kobe
Oriental Kobe
Oriental Hotel Kobe
Oriental Hotel Hotel
Oriental Hotel Hotel Kobe

Oriental Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 539 out of 679 reviews
Rating 8 - Good. 113 out of 679 reviews
Rating 6 - Okay. 18 out of 679 reviews
Rating 4 - Poor. 7 out of 679 reviews
Rating 2 - Terrible. 2 out of 679 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Ilana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful location with amazing views and top tier service. We loved the location, hotel restaurant and bar
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service accommodations, friendly and helpful staff. Would recommend this hotel for future travel.
Stayed 1 night in Apr 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room with a great view. Staff was excellent and able to assist us in English. Would highly recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful small hotel with high quality in every aspects. Great interior atomospher with touch of old Kobe.

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location with spacious rooms
Stayed 2 nights in Mar 2025

10/10 Excellent

Xing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boutique hotel with friendly staff and charming public bath.
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KOJI, Kunitachi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
鉄板焼き、バーとも、雰囲気が良くリラックスできました。 部屋も清潔で落ち着いて過ごせました。 また利用させていただきます。
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great place for a short visit. Excellent service and convenient. Highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay for a family! We will come back

We had such a lovely time here! We had requested a crib and they not only brought one and set it up really nicely, they also brought wipes and diapers and a diaper pail for us to use, which was all unexpected and so helpful. Our 15-month old slept really well in the crib. The room was very comfortable and we had everything we needed and the service was so thoughtful and nice at every turn. We also loved the hotel breakfast - everything was delicious, highly recommend the French toast and the sesame doughnuts.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, located in a great area for shopping and restaurants.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and great service. Would definitely stay again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Hoi

Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah, Kailua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with so many lovely qualities, I am not sure where to start. Everything about this hotel was so rich! The lobby was beautiful, the rooms were spacious and well appointed and the staff made you feel like royalty. I felt so pampered! So many amenities in the room!
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky, Mid Levels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a quiet part of the city closer to the sea but walkable to the more busier sunset-dori area in Kobe. The hotel was stylish and unique which contributed to our enjoyable stay. From the clean and comfy rooms to the enjoyable breakfast on the top floor with a view we were always greeted by polite and welcoming staff. The underground car parking for guests was a bonus and very convenient. I also advised the hotel my wife was pregnant to provide non slip bathroom mats and they went one step further by providing a pregnancy pillow! Would def come back and stay here again. Thank you to the entire team at the Oriental hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eunae

Stayed 1 night in Oct 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, central to everything. Staff were great
Stayed 2 nights in Sep 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Harumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024