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Oriental Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

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Bar (on property)
View from property
Junior Suite, Non Smoking | Premium bedding, down comforters, in-room safe, desk
Executive Twin Room, Non Smoking, City View (14-16F) | Premium bedding, down comforters, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
25 Kyomachi, Chuo-ku, Kobe, Hyogo-ken, 650-0034
  • Kobe City Hall
    4 min walk
  • ジョルオーネ (GIORONE)
    1 min walk
  • Kyukyoryuchi Daimarumae Station
    5 min walk
  • Kobe (UKB)
    8 min drive

Room options

View all photos for Executive Twin Room, Non Smoking, Harbor View (14-16F)

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room, Non Smoking, Harbor View (14-16F)

  • 391.4 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room, Non Smoking, Harbor View (Oriental Floor)

Premium bedding, down comforters, in-room safe, desk

King Room, Non Smoking, Harbor View (Oriental Floor)

  • 364 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, Non Smoking, City View (Oriental Floor)

King Room, Non Smoking, City View (Oriental Floor) | Premium bedding, down comforters, in-room safe, desk

King Room, Non Smoking, City View (Oriental Floor)

  • 364 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking, City View (Oriental Floor)

Premium bedding, down comforters, in-room safe, desk

Twin Room, Non Smoking, City View (Oriental Floor)

  • 393 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Harbor View (14-16F)

Executive Room, 1 King Bed, Non Smoking, Harbor View (14-16F) | Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Harbor View (14-16F)

  • 394 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Non Smoking

King Suite, Non Smoking | Premium bedding, down comforters, in-room safe, desk

King Suite, Non Smoking

  • 1227 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking, Harbor View (Oriental Floor)

Premium bedding, down comforters, in-room safe, desk

Twin Room, Non Smoking, Harbor View (Oriental Floor)

  • 361 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Junior Suite, Non Smoking

  • 833 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking, City View (8-13F)

Deluxe Twin Room, Non Smoking, City View (8-13F) | Premium bedding, down comforters, in-room safe, desk

Deluxe Twin Room, Non Smoking, City View (8-13F)

  • 451 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View (14-16F)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, City View (14-16F)

  • 394 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, Harbor View (8-13F)

Deluxe Room, Non Smoking, Harbor View (8-13F) | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, Non Smoking, Harbor View (8-13F)

  • 451 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking, City View (14-16F)

Premium bedding, down comforters, in-room safe, desk

Executive Twin Room, Non Smoking, City View (14-16F)

  • 394 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Oriental Hotel

4.5-star Kobe hotel, connected to a shopping center in Kobe City Centre
This smoke-free hotel features 3 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Oriental Hotel offers 116 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kobe hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a health club, a terrace, and a vending machine. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Oriental Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The House of Pacifc - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
J.W. Hart - This bar serves light fare only. Open daily.
Kobe・Sushi Kanesaka - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available. Open daily.
J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,060 for adults and JPY 2,530 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • J.W. Hart
  • J.W. Hart Cafe
  • Kobe・Sushi Kanesaka
  • Medium Rare
  • The House of Pacifc

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5060 for adults and JPY 2530 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 12000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Oriental Hotel Kobe
Oriental Kobe
Oriental Hotel Kobe
Oriental Hotel Hotel
Oriental Hotel Hotel Kobe

Oriental Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 499 out of 632 reviews" "
Rating 8 - Good. 109 out of 632 reviews" "
Rating 6 - Okay. 15 out of 632 reviews" "
Rating 4 - Poor. 7 out of 632 reviews" "
Rating 2 - Terrible. 2 out of 632 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, central to everything. Staff were great
Stayed 2 nights in Sep 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Harumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly I was so pleasantly surprised, it had amazing views, super helpful staff and amazing rooms and amenities. If it wasn’t a little above my price range I wish I could have stayed all week.
Stayed 1 night in Jul 2024

6/10 Okay

Justin

Stayed 1 night in Jul 2024

10/10 Excellent

Wing Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Junko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel does not have the lobby on the first floor. We need to go to 17th floor. There is only one staff at the hotel entrance at the first floor and I had a hard time to get a tax cab. One stuff at the entrance is not acceptable at all for the price I paired to stay at this hotel. The credit card reader did not work well to read my foreign credit card.
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast Beautiful and spacious room Very helpful staff went above and beyond to find us restaurant reservations
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
I’ve stayed here a number of times and it’s always the same (in a good way) - lovely, well-maintained property, excellent and thoughtful service, central location and - do yourself a favour - room service breakfast is terrific, while the breakfast room buffet’s a bit generic.
Stayed 1 night in May 2024

10/10 Excellent

William, Pointe claire

Liked: Staff & service, amenities, property conditions & facilities
It was a very good quality hotel. In a very nice part of the city
Stayed 3 nights in May 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in May 2024

10/10 Excellent

CHENG

Stayed 1 night in May 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful and luxurious hotel I've ever stayed in. The facilities were excellent, the staff were attentive and friendly. My favorite thing about my stay was the room itself and the amenities in the room. The bathroom (shared shower and large soaking tub) was a treat, especially the aromatic bath salts after a long flight. I hope to return to Kobe and stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Exceeded our expectations. Gorgeous hotel with beautiful and well maintained rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Amnon

Stayed 2 nights in Apr 2024

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, but failed to pick us up from our cruise ship—over an hour late so we ended up with a taxi after major language issues. Good location, but rooms are not modernized. Decent value for money but probably will try another hotel on next visit.

8/10 Good

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel in Kobe close to transportation
Stayed 1 night in Mar 2024

10/10 Excellent

Matheus

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes but...
it was only one night stay but it was the most pleasant stay as always. the only one odd thing we saw was the homeless lady was hanging around the main entrance at night. The next morning when we were leaving, she was still there deeply sleeping on the chair. She is no harm. Kind of famous quiet homeless lady in the neighborhood without any bothersome behavior whatsoever. But still it's not great for the hotel reputation and we worried about how tourists think about the whole situation. Other than that it's always almost perfect at this best hotel in KOBE. We are so proud of ORIENTAL HOTEL.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what we needed!
Stayed 7 nights in Feb 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the center of Kobe, staff were amazing. Breakfast is as good as it gets!
Stayed 1 night in Mar 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and luxurious accommodations.
Stayed 2 nights in Feb 2024