The following facilities or services will be unavailable from June 5 2024 to June 30 2024 (dates subject to change):
In addition to a full-service spa, Grand Hyatt Kochi Bolgatty features an outdoor tennis court and a waterslide. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 100000 square feet (9290 square meters) include a conference center. This luxury hotel also offers an outdoor pool, an indoor pool, and a children's pool. For a surcharge, the property provides an airport shuttle (available 24 hours), a beach shuttle, and a train station drop-off service. Complimentary self parking and valet parking are available on site. The property offers extended parking privileges to guests.
Grand Hyatt Kochi Bolgatty has designated areas for smoking.
Grand Hyatt Kochi Bolgatty offers 264 air-conditioned accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Free self parking , Free valet parking
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Buffet breakfasts are available for a surcharge and are served each morning.
Malabar Cafe - Overlooking the ocean and pool, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Reservations are required.
Thai Soul - This poolside restaurant specializes in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.
Colony Clubhouse & Grill - Overlooking the ocean, this restaurant specializes in Modern European cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Grand Lounge - This poolside café serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.
Pool Bar - This poolside bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at noon
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Pool access available from 7:00 AM to 10:00 PM.
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Alcohol is not permitted at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.