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The Crown Palais New Hankyu Kochi

3.5 star property

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Photo gallery for The Crown Palais New Hankyu Kochi

Spa
Front of property - evening/night
Lobby lounge
Bar (on property)
Spa

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
$105
Nov 24 - Nov 25

Explore the area

View in a map
4-2-50, Honmachi, Kochi-city, Kochi, Kochi, 780-861
  • Place, Kochi Castle
    ‪4 min walk‬
  • Place, Kochi Sunday Market
    ‪4 min walk‬
  • Place, Hirome Market
    ‪4 min walk‬
  • Airport, Kochi (KCZ-Ryoma)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Large Twin Bed, Non Smoking

8.0 out of 10
Very good
(23 reviews)
  • 169 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, 1 Large Twin Bed, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 169 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking (110cm Bed x 2)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Non Smoking (110cm Bed x 2)

8.0 out of 10
Very good
(26 reviews)
  • 271 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking (110cm Bed x 2)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Smoking (110cm Bed x 2)

8.4 out of 10
Very good
(5 reviews)
  • 271 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Non Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 8
  • 2 Large Twin Beds

View all photos for Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Smoking (120cm Bed x2 + Extra Bed or Sofa Bed)

7.0 out of 10
Good
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room (Executive Wing), Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Executive Wing), Smoking

  • 271 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Executive Wing), Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room (Executive Wing), Non Smoking

  • 271 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room-Executive Wing Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Double Room-Executive Wing Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room Non-Smoking

  • Sleeps 2

View all photos for Standard Twin Room Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room Smoking

  • Sleeps 2

Family Room, Non Smoking

  • Sleeps 4

Double Room-Executive Wing Smoking

  • Sleeps 2

Standard Single Non-Smoking

  • Sleeps 1

Standard Single Smoking

  • Sleeps 1

Family Room, Smoking

  • Sleeps 4

View all photos for Non-Smoking Economy Semi-Double Room 15 Sq M

1 bedroom, premium bedding, in-room safe, desk

Non-Smoking Economy Semi-Double Room 15 Sq M

  • Sleeps 2

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About this property

The Crown Palais New Hankyu Kochi

3.5-star Kochi hotel walkable to Kochi Sunday Market
3 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
The Crown Palais New Hankyu Kochi offers 242 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 3 meeting rooms are available. This Kochi hotel also offers a vending machine, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Crown Palais New Hankyu Kochi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Crown Palais New Hankyu Kochi has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 2,750 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for JPY 1100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 per person
  • Valet parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Children under 7 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Crown Palais New Hankyu
Crown Palais New Hankyu Hotel
Crown Palais New Hankyu Hotel Kochi
Crown Palais New Hankyu Kochi
New Hankyu Kochi
Crown Palais New Hankyu Kochi Hotel
The Crown Palais Hankyu Kochi
The Crown Palais New Hankyu Kochi Hotel
The Crown Palais New Hankyu Kochi Kochi
The Crown Palais New Hankyu Kochi Hotel Kochi

The Crown Palais New Hankyu Kochi Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 389 out of 1006 reviews
Rating 8 - Good. 369 out of 1006 reviews
Rating 6 - Okay. 181 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

YUKIKO

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is trying its best with the severely outdated property. Staff is friendly but the whole hotel just needs a top to bottom refresh. They’re trying to cater to weddings, but the place does not have the romantic or elegant vibe at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

fumihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

MIHO

Stayed 2 nights in May 2025

6/10 Okay

HIDEAKI

Stayed 1 night in Apr 2025

6/10 Okay

AKIRA

Traveled with partner
Nothing particular
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
喫煙ルームを利用したが、部屋も広くてゆっくりできた
Stayed 1 night in Apr 2025

8/10 Good

kwong Yeung

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

KuoChu

Stayed 1 night in Apr 2025

6/10 Okay

Junji

Stayed 1 night in Mar 2025

6/10 Okay

Masahiko

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Fujiko

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2025

6/10 Okay

Hiroshi

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel may not be the newest one on the block, the facility and cleanliness were excellent. But what I was impressed with was the staff members' professionalism and helpfulness. They went above and beyond to help me whenever I had questions. The hotel also comes with an excellent restaurant. Their lunch and desserts are great. If I come back to Kochi, I will stay here again. Thank you very much for making my business trip comfortable and enjoyable.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d be happy to stay here again

We enjoyed our stay here - in a good-sized room. This was a convenient place for trips around Kochi - within walking distance of Kochi Castle, and with a tram stop right outside (just 6 stops with a change in the middle to get to Kochi JR station)
Stayed 3 nights in Oct 2024

6/10 Okay

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and building. However, the facility needs little more update. They had old style hotel key.
Stayed 1 night in Oct 2024

6/10 Okay

AKIRA

Stayed 1 night in Jul 2024

6/10 Okay

Misako

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The basket for amenities didn't look like it never cleaned. I found some tiny bugs, and I was bitten by some bugs. I bought a "Antiprurtic and Anti-inflammatory cream". It's still very itch.
Stayed 2 nights in Jun 2024

10/10 Excellent

PAUL

Close to Kiki Castle
Stayed 1 night in Jun 2024

10/10 Excellent

YOSHIHIRO

Stayed 1 night in May 2024