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The Mercy Luxury Business Hotel

4.0 star property

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Photo gallery for The Mercy Luxury Business Hotel

Reception
Executive Room | Premium bedding, memory foam beds, minibar, in-room safe
Reception
Outdoor pool
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
M.G Road, Ravipuram, Kanayannur, Kerala, 682015
  • Spice Market
    ‪11 min drive‬
  • Mattancherry Palace
    ‪11 min drive‬
  • Fort Kochi Beach
    ‪29 min drive‬
  • Cochin (COK-Cochin Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, memory foam beds, minibar, in-room safe

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, memory foam beds, minibar, in-room safe

Executive Room

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Ginger Kochi MG Road

  • Pool
  • Spa
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (33)
The price is $47
per night
$52 total
includes taxes & fees
Apr 14 - Apr 15
Ginger Kochi MG Road

About this property

The Mercy Luxury Business Hotel

4-star Kanayannur hotel with restaurant
An outdoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and 24-hour room service.
The Mercy Luxury Business Hotel offers 60 air-conditioned accommodations with washers/dryers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and complimentary toiletries.

This Kanayannur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
The Mercy Luxury Business Hotel features an outdoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This Kanayannur hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking and valet parking are available on site. The property offers extended parking privileges to guests.

The Mercy Luxury Business Hotel has designated areas for smoking.

Breakfast is available for a surcharge each morning.
The Mercy Luxury Business Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: INR 200 for adults and INR 200 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000.0 per day

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately INR 200 for adults and INR 200 for children
  • Rollaway bed fee: INR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Property is also known as

Mercy Luxury Business
Mercy Luxury Business Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business Hotel Cochin
Mercy Luxury Business Hotel
Mercy Luxury Business
Hotel The Mercy Luxury Business Hotel
Mercy Luxury Business Kochi
The Mercy Luxury Business Hotel Kochi
Mercy Luxury Business Hotel Kochi
Hotel The Mercy Luxury Business Hotel Kochi
Kochi The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business
The Mercy Luxury Business Hotel Hotel
The Mercy Luxury Business Hotel Kanayannur
The Mercy Luxury Business Hotel Hotel Kanayannur

The Mercy Luxury Business Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 8 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Prakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad stay
Housekeeping is very poor. They do not check if the room is ready before handing over the keys to the customer. There was a kettle for making coffee in the room but no coffee or tea sachets. No hot water in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
It was disappointed that the room service. They don't know how to manage the customer
Stayed 1 night in Jun 2019

8/10 Good

SENTHIL KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Poor service at the restaurant and disappointing food with a very limited buffet.
Stayed 2 nights in Nov 2018

10/10 Excellent

JC, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for reason for my visit. Room was spacious. Has a restaurant with good Indian buffet breakfast (included in fare).
Stayed 1 night in Jul 2018

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for around 3k
Excellent hotel in an excellent location too (My business was in Willington Island and this location was the best to access business and also for evening shopping). Hotel was very hygiene. Food was OK. My only and minor grouse was that the pillow was bit too thick... I could not get used to such a think pillow..

8/10 Good

DEBA PRASAD

Liked: Staff & service, property conditions & facilities, room comfort
Clean hotel. Cockroaches were seen in the room
Wi fi should be accassable from any where in in hotel. Food quality is ok. Linen should be better quality.

10/10 Excellent

Taraj, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet location.
Love this hotel located next to shipyard. Excellent service, very comfortable and spacious room, courteous staff, rooftop restaurant with lovely pool. This is my second stay and the hotel has been upgraded to meet modern standards. I will come again. Thank you , Mercy, for making my arrival into Cochin an easy transition.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star comfort at the hotel.
Truly good hotel and superb service.

10/10 Excellent

HEEMANSHU, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
----
Good Hotel

8/10 Good

VENUGOPAL, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Good hotel. Very attentive staff. Excellent restaurant. Crowded area but easy to find transportation. Good value.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Value for money.
Nice experience. Staff is good. Breakfast served was tasty. Location convenient.

6/10 Okay

Julie, Ottawa, ON

Not so Luxury Business Hotel
Checkin was easy and quick. Staff was numerous and helpful enough. This hotel is a 3 star hotel. One elevator was not working, sheets had holes in them, got bitten a few times during the night by mosquitos/spiders? Room has no clock/alarm. The fact that this hotel calls themselves a luxury business hotel is kind of ridiculous. There was no free WiFi in rooms (Surcharge 500 INR per day) an none in public areas. his was very inconvenient for us as we needed to check emails, maps and schedules of train/bus. The description on Expedia is accurate, but the hotel should rethink about offering free WiFi at least in the general areas. Breakfast was included, very nice selection and good food.

8/10 Good

Rakesh, Mumbai

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Centrally Located
Centrally located on M.G.Road, with clean & comfortable rooms. However the room service needs to improve.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable.
This is a good hotel with great restaurant, clean and well kept, only drawback is has terrible humming sound I am the room, I don't know if it's the gen set or anything else, and secondly there are many restricted to photography areas as it is next to the cochin port... It feels little uncomfortable as there are boards of the notice every 10 feet, otherwise it's good.

10/10 Excellent

Dr John, kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay.Rooms were comfortable,Good south Indian breakfast,goodservic not far from city centre

10/10 Excellent

Vipin, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel, great service in a good location
We stayed at the Mercy on two separate occasions and both times were 100% satisfied. We were on holiday but I travel for business a lot so am used to a high standard which the Mercy met. Staff were very helpful, the roof bar and pool was nice, breakfast was decent and rooms were 100% spot on, And from outside you can jump in to an autorickshaw to all the best places in Ernakulum for between Rs 30 and Rs 50.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city hotel
We booked this hotel as our arrival destination before we embarked on a 3 week tour of Kerala and stayed for 4 nights. It's located adjacent to the shipyard but this doesn't affect your experience at all, as it's set well back from the busy MG road so limited traffic noise. They are really trying to impress other travellers apart from their main business use. A good location for the ferry terminal serving the other islands - about 10 mins in a rickshaw - which is much more convenient than other larger hotels that you will see on this website.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

sujit nair, ahmedabad

Liked: Staff & service, room comfort
great location
i can say one think i found more to it that what i expected.. nice hotel.

6/10 Okay

Rajeev Bhaskar, Delhi

Disliked: Staff & service, property conditions & facilities
Pretty Ordinary
Very Ordinary Hotel. Room quality is also not upto the mark. Location also is not right. Had to change room because of non-functioning AC.

8/10 Good

Des H, Limerick Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in the Mercy Hotel for 2 nights while visiting Kochi and overall it was a good experience and was worth the money paid. The room I got overlooked the shipyard which to me was fascinating but may not be to everyones taste. It was clean, the bathroom was good and the staff were very helpful. The rooftop pool was also a bonus. As a cheaper alternative to the expensive hotels in Old Kochi, I would certainly recommend this hotel as it is only a short distance from the main ferry terminal.

10/10 Excellent

Madge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect fort solo travellers
As I wasa travelling on my own, I found the Mercyto be ideal. It is safe, clean,good retaurant androom service;with a very helpful front desk.They rang mewhen I left my credit card inthe hotel after ceckout. It was disappointing that the pool was closed for maintenance as this was one of the main reasons for booking

10/10 Excellent

Tara, Edmonton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Very accommodating staff, comfortable spacious room, refined decor, and great location make this hotel a great find. We enjoyed our delicious complimentary breakfast and the rooftop dining was relaxing. Very enjoyable stay. Will book this hotel again.