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The Carlton

5.0 star property

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Photo gallery for The Carlton

Bar (on property)
Exterior
Exterior
Executive Suite | Premium bedding, in-room safe, individually decorated
Deluxe Suite | Premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Hot Tub
  • Spa
  • Gym
$217
includes taxes & fees
Oct 30 - Oct 31

Explore the area

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Lake Road, Kodaikanal, Tamil Nadu, 624101
  • Place, Kodaikanal Lake
    ‪3 min walk‬
  • Place, Kurinji Temple
    ‪5 min drive‬
  • Place, Silver Cascade Falls
    ‪5 min drive‬

Room options

View all photos for Superior Cottage

Superior Cottage | Premium bedding, in-room safe, individually decorated

Superior Cottage

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, individually decorated

Executive Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Cottage

Deluxe Cottage | Premium bedding, in-room safe, individually decorated

Deluxe Cottage

  • 462 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Cottage

Premium Cottage | Premium bedding, in-room safe, individually decorated

Premium Cottage

  • 527 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, individually decorated

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard room Non lake facing

Standard room Non lake facing | Premium bedding, in-room safe, individually decorated

Standard room Non lake facing

  • 462 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Bedroom, Lake View

Deluxe Double Room, 1 Bedroom, Lake View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 2
  • 1 Large Twin Bed OR 1 Twin Sofa Bed

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About this property

The Carlton

5-star Kodaikanal resort walkable to Bryant Park
This resort features 3 restaurants, a full-service spa, and a golf course. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
The Carlton offers 91 accommodations with safes and complimentary newspapers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Kodaikanal resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

A golf course, an indoor tennis court, and complimentary bicycles are featured at the resort. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and manicures and pedicures.
In addition to a full-service spa, The Carlton features a golf course and an indoor tennis court. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 3500 square feet (325 square meters) include a conference center. This luxury resort also offers a hot tub, a 24-hour fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

The Carlton has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
The Silver Oak - This buffet restaurant serves breakfast, lunch, and dinner.
The Hearth - Onsite café. Guests can enjoy drinks at the bar.
The Terrace - This restaurant specializes in barbecue.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Hearth
  • The Silver Oak
  • The Terrace

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf course
  • Hot tub
  • Indoor tennis court
  • Library
  • Mini golf
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,500 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 6000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 6000 per vehicle (one way)
  • Rollaway bed fee: INR 6000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Carlton Hotel Kodaikanal
Carlton Kodaikanal
Carlton Resort Kodaikanal
The Carlton Resort
The Carlton Kodaikanal
The Carlton Resort Kodaikanal

Reviews

The Carlton Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 25 out of 45 reviews
Rating 8 - Good. 14 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

Reviews

10/10 Excellent

Nagasundaram, Prospect

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Gangadhara

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Great Service and Staff, But Not Worth the Price

I recently stayed at Carlton Hotel, booking through Hotels.com. I paid over 300 SGD per night expecting a premium experience, but the room was shockingly outdated. The walls were darkened due to effects of time, which is completely unacceptable for a so-called five-star hotel. The overall condition of the room did not justify the price I paid, especially when I’ve stayed in much more modern and comfortable hotels for a fraction of the cost. The hotel may look nice from the outside, but the outdated interior and lack of upkeep made me feel like I had completely wasted my money. Additionally, the hotel advertised a lift, but what they didn’t mention is that the lift only serves limited floors, and for the rest, you have to deal with stairs. This was a huge inconvenience for me as I was traveling with my elderly mother, and it was never communicated clearly in advance. To make matters worse, I tried to cancel my booking due to these issues, but I was passed between the hotel and the booking agent, with neither responding to my attempts to resolve the issue. After waiting over an hour with no resolution, I was left feeling helpless and trapped. I am beyond frustrated. While the staff were all polite and kind, the overall experience left me feeling let down, especially considering the high price paid for what felt like an outdated and underwhelming stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Geetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay very much. The staff members were courteous and helpful. Food was very good. We were visiting after 43 years. The hotel staff made our stay memorable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Siva

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 3 nights in Oct 2023

4/10 Poor

Mandyam

Traveled with family
Liked: Cleanliness, staff & service
This property is not worthy of a 5-star designation. The rooms are small, and sparsely furnished.

8/10 Good

Srinivasan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Syeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location, pretty views, and good food

The hotel is located at the heart of the settlement, with most rooms facing the Kodai lake. The close proximity to the lake and the surrounding market makes this a prime tourist spot. The rooms are standard-grade 5-star offerings. The cottages are the highlight. Although just marginally expensive than the premium rooms, they come with three rooms, plus a bathroom, and a garden. The bathrooms have a bathtub which is the cherry on the top, and quite rare in the region. The food offers plenty of variety, with the buffet consisting of over a dozen options. In terms of added facilities, have indoor games like air hockey, TT, tennis, as well as spa services. The lush green gardens are a highlight, with swings, see-saws, and other contraptions for both children and adults.
Stayed 1 night in Dec 2021

10/10 Excellent

ANSHUL

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Poonam

Stayed 1 night in Jan 2020

8/10 Good

Kailash

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019

10/10 Excellent

VIJAYALAKSHMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience, we enjoyed the very comfortable stay and delicious food and excellent service
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel great location beautiful surroundings good restaurant
Stayed 1 night in Dec 2018

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tell the Truth

Checking in a little rough! They wanted to take our picture! We asked why! They said marketing! We said no! Then they changed their story to taking a picture was a government regulation! No other 4-5 Star Hotel dit this?
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel receptionist not attend phone calls & when check out take a longer time ( more than 25 min) waiting. This hotel put clothing sales for three weeks from 02/02/2018 onward. So the clothing sales persons very crowded every were the hotel common areas from 01/02/2018.
Stayed 2 nights in Jan 2018

8/10 Good

Anurag

Liked: Cleanliness, property conditions & facilities, room comfort

Great place for a family vacation

Great location, ambience, food and facilities. Service especially in restaurant and room service can be improved. Need to improve accessibility of lower floors. As a family with small kid and stroller it was hard to move up/down the hotel.
Stayed 5 nights in Dec 2017

10/10 Excellent

kiran kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
carlton staff is very warm
Stayed 2 nights in Sep 2017

10/10 Excellent

K, Indianapolis,IN, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good staff, good food and nice service.
Stayed 4 nights in Jul 2017

8/10 Good

Sanjeev

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel with good lake view

We went to Kodi just to relax. No plans to see places as most of the time famous places are either overcrowded and/or not properly managed. Most of the time we were at the hotel relaxing or enjoying hotel facilities. We enjoyed our time. 3rd day we went to see nearby falls but there was no rain so no water. Nobody bothered to tell this to us. So half way we cancelled our sightseeing and went back to hotel.

10/10 Excellent

Rupesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent place for family enjoyment...

8/10 Good

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not value for money spent

It was nice excepting the passage from lobby to the lift not kept well..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hospitality, decent and a cooperative staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location

Loved the stay.... Ideal for 3-4 nights Can do a bit better in the entertainment section Though a lot to do for smaller kids.

8/10 Good

Christian, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, unique

Nice hotel build in stone and wood, it is romantic and special. It is probably the best hotel in Kodaikanal. You feel back in old times. The service is very attentionate. Good restaurant.