4/10 Poor
Daniel
Sep 18, 2024
Disliked: Property conditions & facilities, room comfort
Private Villa
View was spectacular and that’s their primary value but you can tell that even in one of their “best” rooms (private villa directly on the ocean) conditions were poor and property wasn’t well maintained or were still undergoing major renovations.
AC was very weak and insulation was poor. The room had a lot of wear and tear marks on most furniture that made overall vibe of the villa feel dirty/unclean. Doors didn’t feel very secure including the gate and we had two tourists just randomly walk into our private villa area for pictures even though it was labeled private area.
Villa to our right was under major renovation as well as a lot of areas in the resort which gave everything an incomplete vibe. Lots of construction materials, waste, debris laying in view for key guest areas. The advertised private pool for our villa was broken and when staff tried to fill it, extremely murky yellow water ended up filling the pool with no chlorine which meant we couldn’t use it.
We only stayed for one night, but one night is more than enough to take in the spectacular views. Far better quality and comfortable stays in comparable properties on the island.
Daniel
Stayed 1 night in Sep 2024