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Gazelle International Hotel

3.5 star property

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Photo gallery for Gazelle International Hotel

Outdoor pool, sun loungers
Lobby
Reception
Mountain view
Premium Single Room, Bay View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Free airport shuttle
  • Room service
  • 24/7 front desk

Explore the area

Map
Makau Esplanade, Kokopo
  • Ralum Golf Club
    ‪1 min walk‬
  • East New Britain Historical & Cultural Centre
    ‪14 min walk‬
  • War Museum
    ‪14 min walk‬
  • Rabaul (RAB)
    ‪45 min drive‬

Room options

View all photos for Premium Single Room, Bay View

Premium Single Room, Bay View | Desk, blackout drapes, iron/ironing board, free WiFi

Premium Single Room, Bay View

  • 248 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room (Plantation View)

Deluxe Single Room (Plantation View) | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room (Plantation View)

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Single Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Gazelle International Hotel

3.5-star Kokopo hotel with restaurant
An outdoor pool, a restaurant, and a nightclub are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Gazelle International Hotel offers 52 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Kokopo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measuring 2260 square feet (210 square meters) include a conference center. This business-friendly hotel also offers an outdoor pool, a nightclub, and barbecue grills. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Gazelle International Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Emmas - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Chinos - This coffee shop serves light fare only. Open 24 hours.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chinos
  • Emmas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Nightclub
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2,260 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators

Property is also known as

Gazelle International Hotel
Gazelle International Hotel Kokopo
Gazelle International Kokopo
Gazelle International Hotel Papua New Guinea/New Britain Island
Gazelle International
Gazelle Hotel Kokopo
Gazelle International Hotel Hotel
Gazelle International Hotel Kokopo
Gazelle International Hotel Hotel Kokopo

Gazelle International Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 12 out of 28 reviews
Rating 8 - Good. 8 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rigoberto zanoni

Stayed 1 night in Sep 2024

10/10 Excellent

Rigoberto zanoni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

GREGORY

Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Rigoberto zanoni

Stayed 2 nights in Jul 2024

10/10 Excellent

Rigoberto zanoni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rigoberto zanoni

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff are very friendly and it is located ideally in a central place but very quiet. Services were excellent so close to the Kokopo show ground so really enjoyed the stay with my family Highly recommend families and friends to come enjoy yor vacations here.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like much . Property is cheaply constructed many things did not work or were broken. Staff themselves were nice but had no idea what service was all about just poorly trained .
Stayed 4 nights in Sep 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the fact that the hotel sits on such an historic site, and provides such easy access to the Ralum Club and beautiful golf course.
Stayed 4 nights in Aug 2019

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel in an amazing location. Travelled with friends for a golf trip and the location was perfect.
Stayed 4 nights in Aug 2019

6/10 Okay

Simla

Since it was one night, great location, great ambience and nice and clean rooms
Stayed 1 night in Nov 2018

8/10 Good

AR, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was in Rabaul for just the single night and was very comfortable at this hotel. Free airport transfer was a plus.

6/10 Okay

CHEK

Liked: Cleanliness, property conditions & facilities
No blanket provided n air-con blows direct onto the bed. Found out blanket has to be requested for! Sound insulation very poor. I got a room near/on-top of nite club. Tthe noise of music n people went on till 2am. Bad for my early morn flt

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place, but No Elevator
Lovely hotel and restaurant, but lack of elevator and room on top floor was challenging. Absolutely not for old, slow or handicapped.

6/10 Okay

John, New Zealand

Liked: Cleanliness, staff & service, room comfort
Comfortable Hotel
This is a comfortable Hotel that with good facilities, however a number of little things need attention, the air conditioning unit was noisy and the control somewhat erratic which resulted in a room change, the plug in the bathroom sink of both rooms was broken. The restaurant provided a good selection of meals ranging from pizzas to steaks. The complementary breakfast vouchers on arrival were appreciated and the breakfast was good. The staff were very helpful and friendly although they struggled in the restaurant when it was busy.

10/10 Excellent

Melissa, Beenleigh, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gazelle International is the only place to stay
My recent stay in Kokopo, PNG was made even more special thanks to the people at the Gazelle International. The friendly greeting started at the airport and they never failed to impress. Every member of staff was helpful, friendly and could not be any more obliging to all our needs. The facilities are fantastic, the food is sensational thanks to the Head Chef and his team of fabulous wait staff who were there to answer all our questions and helped with all our dining needs. The cleaning staff were amazing and went above and beyond any other place I have stayed. The front desk was always courteous and helped us with tours, travel arrangements and recommended some excellent sites to see. Thank you to Rodney, the Operations Manager and his team for making this a memorable stay.

8/10 Good

Tito, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Kokopo
The quality of the service is the best among the hotels in Kokopo. The breakfast was very nice. The weekend special rate is very convenient. They offer free laundry service too.

8/10 Good

Weekender, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff were very friendly and eager to please. The hotel is well run and the food is very good. The organised tours bought through reception are the best way to see the local area.

4/10 Poor

E, Melbourne

Disliked: Staff & service, property conditions & facilities, room comfort
Management problems
I booked a room for 3 nights at the Gazelle International several weeks in advance, paid for it in full at the time of booking, and rang the hotel to confirm the booking 2 days before arriving. Upon arrival at the Gazelle International we were informed that they had neither any record of my reservation, nor a room for us. Mistakes happen, and they do not really upset me if dealt with properly and professionally. Unfortunately this did not happen at the Gazelle. The manager did his utmost to deflect any responsibility for the situation onto Expedia, onto the receptionist in his employ who had confirmed the booking 2 days earlier, even onto us. It took hours for the manager to finally concede, and then eventually correct, the mistake - and only, we think, because we insisted they provide a refund if they would not honor the booking. This was easily the worst and most singularly frustrating experience either of us has ever had with a hotel. There is simply no excuse for the rude and offensive manner in which we were treated, especially given that the original mistake lay firmly with the hotel. Unfortunately, evidence of inadequate managerial skills is also evident elsewhere in the hotel. Despite some wonderful and friendly staff, there is a clear lack of training, with mistakes being made with orders in the restaurant and generally idiosyncratic service. Corners have been cut when furnishing rooms, and the place is quite characterless. Great tour and dinners, hence stars.

2/10 Terrible

christabel warren, Cairns Australia

Disliked: Staff & service, property conditions & facilities, room comfort
devastating service by manager.
Limited linens and towels at time we had to look for staff to get towels, no pillow case on pillows on arrival. This totally unexceptable condition for a 4 or 5 star international standards. Manager putting the blame on staff where he is the responsible person for the inadequate inventory or stock referred to the goods and material and also his managerial skills, very pathetic.

6/10 Okay

liveandbreathe_shmotels, Sydney

Disliked: Cleanliness
Average Stay
Rates are too high for what is offered. the decor in the room and around the hotel is tired. needs a revamp. Cleanliness in room especially in bathroom needs to be focused on more.. more specifically the shower - need to get rid of mould in grouting and around taps and soap holder needs a scrub badly. Drinking glasses/cups need to be polished. The furniture- especially the type of material used on the bed, bedside tables and chairs/table in the room need to be replaced as it attracted unwanted friends-. Was not a pleasant experience finding creepy crawlies in the room.The Do Not Disturb sign needs to be respected as it was not respected during my stay. On the up side the location is great. The garden and scenery from the cafe and restaurant and is beautiful. Service was good. Food is was decent.

10/10 Excellent

Tony, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Night Stay
Nice Hotel nice location. Breakfasts and transfers to the Airport included. Staff are friendly and polite.

8/10 Good

FMR, Braunschweig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe place, friendly staff and perfect transfers
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
エアコンの効きが悪い。 ティッシュ、ドライヤー、水ペットボトル が常備されていませんでした。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段は高いが質は確か
ラバウルは全体的にホテルが高めであるが、質は問題ない。市内の中心から近い距離にあり、戦争博物館まで歩いて行ける距離である。室内は冷房が完備されているため、暑い気候だが、問題ない。
Stayed 2 nights in Feb 2017