Along with a restaurant, this smoke-free hotel has a business center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Astoria Hotel offers 40 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This Victorian hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in January 2022.
Astoria Hotel is a smoke-free property.
Astoria Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Free self parking on site
Food and drink
A restaurant
Family friendly
In-room refrigerator
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
2 buildings
4 floors
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Pay movies
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Ceiling fan
Desk
Free daily newspapers
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: INR 1500
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: INR 1200.00 per vehicle (one-way)
Early check-in fee: INR 1500 (subject to availability)
Rollaway bed fee: INR 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Astoria Hotel Kolkata
Astoria Kolkata
Astoria Hotel Hotel
Astoria Hotel Kolkata
Astoria Hotel Hotel Kolkata
Astoria Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This time experience was not good. Room thas allotted for the same price 15 days ago was half the size. No latch on the room door. The lock also didn't work. So, lived in a room that could not be locked from outside. For room upgrade,the answer was difference between rack rate and what I paid through hotels.com. Even the commission amount was not offered in the offset price. One set of front staff is good,another is purely commercial. In all I may not stay here in future
Bharat
Stayed 1 night in Jul 2019
8/10 Good
Verified traveler
Business traveler
Jul 7, 2019
Liked: Staff & service
Good location. Metro facility. Quality breakfast. Cleanliness and maintenance need to improve. Friendly staff.
Verified traveler
Stayed 4 nights in Jul 2019
8/10 Good
Verified traveler
Apr 29, 2019
Liked: Staff & service, room comfort
Hotels.com screw up landed me in this property
The room was clean and beds were good. However, the utilities were worn and they supplied mineral water at a charge. The staff are friendly and the breakfast is just Indian. No Frills property you get what you pay for. I didn't have a choice as Hotels.com screwed up my previous booking for another better hotel. And had to settle in for this one as no other option was available as per Hotels.com relocation team. Better than staying on the street without a shelter.
Room amenities were very bad. Fan doesn't work, no LCD/LED TV,most of the channels blocked,no phone/intercom, no safety locker though all those things confirmed in hotel website. There was no buffet breakfast, quality of breakfast very low. its not at all 2 star. I had very experience during my 4 nights stay.
The pictures of the bathroom submitted by the hotel to Expedia is false. The room and bathroom are dirty, the refrigerator does not work. I moved hotel. The day manager is non-cooperative. Do not stay here.
The bathroom pictures submitted by the hotel to Expedia is false. The rooms are dirty, the refrigerator is dirty. The manager was rude. I moved hotel after 2 days! Do not stay here!
Nice hotel. Breakfast quality are not up to the mark. There are no varieties only few and very poor quality food are there. Hotel authority should improve the breakfast quality. Otherwise, all the hotel facilities are up to the mark based on the price of the room.
Astoria the name itself so dear to us stay Astoria
Good to stay at Astoria, very old & elegant hotel. We chose this hotel because of its location. We had comfortable stay & all the workers were helpful. Service was good.
Radhashree Moktan
Stayed 1 night in Nov 2018
6/10 Okay
Mohammad Asharaful
Sep 7, 2018
Location good but service poor
Location is good but within 2 hours of rain whol area flooded ....worst experience
Moreover hotel charges extraa 500 rupes per night for change same room.
Really bad service, there was no hot water, and the air conditioning did not work. The bathroom was dirty and it was not cleaned properly throughtout the time of the stay. Nothing was done even after the reception was notified. Internet was almost non-existant. Would not recommend.
Verified traveler
Stayed 3 nights in Jun 2018
6/10 Okay
Verified traveler
Jun 22, 2018
Disliked: Cleanliness, room comfort
Poor quality room on price
Room not clean. blankets inside very dust water is not intact battle...breakfast is not good