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Hotel Best Inn

3.0 star property

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January 2025
February 2025

Photo gallery for Hotel Best Inn

Reception
Hallway
Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom | Shower, free toiletries, hair dryer, towels
Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom | Shower, free toiletries, hair dryer, towels
Shower, free toiletries, hair dryer, towels

Reviews

3.6 out of 10

Popular amenities

  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
6A,S.N. Banarjee Road above amina rest., 3rd floor ,futani chambergate2 NewMarket, Kolkata, West Bengal, 700087
  • New Market
    2 min walk
  • Metropolitan Building
    3 min walk
  • Sudder Street
    8 min walk
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    46 min drive

Room options

Economy Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, rollaway beds, free WiFi

Family Room

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, 1 Double Bed, Smoking, City View

Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom | Shower, free toiletries, hair dryer, towels

Deluxe Twin Room, 1 Double Bed, Smoking, City View

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About this property

Hotel Best Inn

3-star hotel in Dharmatala
Along with coffee/tea in a common area, this hotel has 24-hour room service and a business center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Best Inn offers 12 air-conditioned accommodations with fireplaces and minibars. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Wireless Internet access is complimentary. This 3-star property offers access to a business center. Each day guests can enjoy a complimentary manager's reception. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and an area shuttle. This Kolkata hotel also offers a library, tour/ticket assistance, and coffee/tea in a common area.
A complimentary manager's reception is offered each day.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property's policy is to accept bookings only from citizens or residents of India
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wired internet: INR 100 per night (rates may vary)
  • Airport shuttle fee: INR 550 per vehicle
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Hotel Best Inn Kolkata
Best Kolkata
Hotel Best Inn Hotel
Hotel Best Inn Kolkata
Hotel Best Inn Hotel Kolkata

Hotel Best Inn Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 4 out of 29 reviews" "
Rating 4 - Poor. 3 out of 29 reviews" "
Rating 2 - Terrible. 18 out of 29 reviews" "

3.8/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

MD

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not very clean. Staff was sleepy and didn’t respond well to our phone calls. No toilet paper. No elevator to take us to the hotel on the third floor. Definitely not worth the money we paid for.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why ORBITZ posts this hotel, I have no idea. The room was unhealthy, horrible rotten smell, bathroom was very unclean and drops of bad water dropped from a black hole of the ceiling. No one in our family could use the bathroom. Most of the time we spent outside and tried to leave this Hotel as soon as possible. This Hotel is not habitable and sick
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2018

2/10 Terrible

Mrs. Tabassum

Disliked: Property conditions & facilities
My voucher did not work
I've purchased on this hotel one day before my arrival to Kolkata. After my arrival in Kolkata I went to the hotel from Airport. Then I showed them my Hotel Voucher. They said "Your reservation had been cancelled. You can't stay at our hotel or you've to pay now if you want to stay here". What kind of joke is this? I confirmed my room one day before my arrival. If the room had cancelled why don't you notified me? I want my refund, because they did not allow to stay their hotel. I'm eagerly waiting for your feedback.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY BAD HOTEL, OLD BUILDING WITHOUT ANY MSINTENANCE
Stayed 4 nights in Dec 2018

2/10 Terrible

Sk. Mahmud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Dirty
Stayed 2 nights in Oct 2018

8/10 Good

Ariful

Liked: Cleanliness, staff & service, property conditions & facilities
All the facilities are good except the room size and there is no lift as the hotel is on 3rd floor.

2/10 Terrible

hasan, dhaka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
so bad experience
i never stay here again
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
When to the hotel after confirmed booking, they said there is no room left, when i checked the internet it showed still there were 2 vacant room. And the person who was in the reception is very unprofessional. and there is no lift , have to walk 3 floors to goto the hotel.
Stayed 1 night in Sep 2017

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Wrost hotel experience. Not suitable for couple & elder person. 3rd floor but approx. 50 feet high, no lift. Room was too small & water was falling continuesly from roof, wet floor, no hot water, broken door lock.
Stayed 2 nights in Aug 2017

6/10 Okay

Zulfiqar

Disliked: Cleanliness
I am Not Likely to Stay again There
That is Good
Stayed 5 nights in Aug 2017

2/10 Terrible

ssain & Monjila, Europe & Asia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Best Inn, from Hell
This hotel has no elevator and despite my wife being ill and unable to climb the top floor, on the 8 floor. The Manager (Mr Mohamad Khan) promised and promised to move us down to 3 floor, but he just kept lying every day and never moved us from the 8 floor. The staff were imtitating, not helpful, room was just ok, the Bathroom was not the best, no view as promised and was (Not) worth all the money we paid. Breakfast was very, very bad and only 1 bananna, some bread and 1 cup of tea and that is all. I/we would not recomend this hotel and the manager (Mr Mohamad Khan) is no good and a liar and should be replaced, by someone more professional and customer minded.. This hotel was expencive and was very bad for the money and service we recieved and we had to leave earlier than we expected, even do we lost the money for the days we didnt stay here. We should have stayed a week, but left before our time.
Stayed 6 nights in Jul 2017

2/10 Terrible

Very poor, Tripura

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
Rooms are dirty, unhigenic. very very poor rooms. never go there. no left in the hotel. blankets are very very very dirty, you can't sleep there for a micro miny second....very poor experince.

2/10 Terrible

Sanjay , Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disrespectful
Expedia should not offer this hotel to anyone. Hotel did not have a room even though the booking was done 2 weeks in advance!!!

2/10 Terrible

Shibu prasad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall the hotel is not good

6/10 Okay

M ABDUL

Disliked: Property conditions & facilities, room comfort

8/10 Good

Venkanna choudary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to market
It was good

2/10 Terrible

ALEKSANDR

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

MD SIFAT UDDIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

sandyroy29, Pune

Liked: Staff & service
Disliked: Cleanliness
December 2015 Kolkata Stay
1st night stay in Family room was horrible , moles and damp room with foul smell , 2nd day sifted to another room , it was better with ventilation and cleanness Excellent location of hotel for the price you pay, just that the hotel has no lifts , so you got to walk up and down the stair case (old british period building) several times in a day

8/10 Good

faisal khalid , bangladesh

Liked: Cleanliness, room comfort
it was really good
everything was really good, staff was cooperative., room was well cleaned.

8/10 Good

Mehar, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value of money in prime location
It is located on 3rd floor.Kitchen functioning for namesake.Staff bit rude.Gallery at places leaking. Overall stay comfortable

4/10 Poor

kohki

Disliked: Staff & service
二度と泊まらない
チェックイン時にACが壊れていると言われ、キャンセルもHotels.comで支払済みだと不可能と言われました。そしてファミリー用の部屋ならACもあるし空いてると言われたので代わりにそちらに入ることになったのですが、600ルピーのエクストラチャージを示され、他に手も無いので頷いたら実際には660Rs取られました。この60Rsに関して聞いたら、大した額ではないだろうと鼻で笑われ説明はされませんでした。 また頼んだディナーは1時間遅れ、滞在中に他の客に部屋を見せるためと言って部屋に入られ、チェックアウト時間の1時間前に後がつかえてるから早く出てくれないかと急かされました。 これだけ迷惑をかけておきながらチェックアウト後、荷物を数時間預かってもらった時もチップをせびってくる厚顔さで辟易しました。 あとは入口が地上4階にあり、エレベーターはなく、誰も手伝ってくれないので大荷物だと相当厳しいと思います。

2/10 Terrible

kla, bkk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
feeling fail.
bad reception greeting. bad A/C not feel any cool but another room we walk pass....it's so cool !!!! feel not happy with this hotel. and i download offline map from Google.... its wrong position!!!! We have to walk so farrrrrrrrr.!!!!!