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Hyatt Centric Ballygunge Kolkata

5.0 star property

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Photo gallery for Hyatt Centric Ballygunge Kolkata

Reception
Lobby
Junior Suite | Premium bedding, minibar, in-room safe, individually furnished
Outdoor pool, pool umbrellas
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
17th Garcha 1st Lane, 1st Lane, Kolkata, West Bengal, 700019
  • South City Mall
    ‪6 min drive‬
  • Victoria Memorial
    ‪8 min drive‬
  • New Market
    ‪9 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪50 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, individually furnished

Executive Suite

  • City view
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually furnished

Room, 2 Twin Beds

  • City view
  • 247 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

  • City view
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Room, 1 King Bed

  • City view
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Centric Ballygunge Kolkata

5-star hotel in Ballygunge
Along with 3 restaurants, this hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a coffee shop/cafe are onsite.
Hyatt Centric Ballygunge Kolkata offers 93 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Hyatt Centric Ballygunge Kolkata features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite covered valet parking is complimentary.

Hyatt Centric Ballygunge Kolkata has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Tess - This bistro specializes in international cuisine and serves lunch, dinner, and light fare.
Yayavar - This theme restaurant specializes in Indian cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: INR 1,180 for adults and INR 590 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Tess
  • Yayavar

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 7 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1180 for adults and INR 590 for children
  • Airport shuttle fee: INR 1770 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballygunge Park Plaza
Kolkata Park Plaza
Park Plaza Ballygunge
Park Plaza Ballygunge Hotel
Park Plaza Ballygunge Hotel Kolkata
Park Plaza Ballygunge Kolkata
Park Plaza Kolkata
Park Plaza Kolkata Ballygunge
Park Plaza Kolkata Ballygunge India/Kolkata (Calcutta), Asia
Radisson Kolkata Ballygunge Hotel
Radisson Kolkata Ballygunge India/Kolkata (Calcutta)
Radisson Kolkata Ballygunge
Hyatt Centric Ballygunge Kolkata Hotel
Hyatt Centric Ballygunge Kolkata Kolkata
Hyatt Centric Ballygunge Kolkata Hotel Kolkata

Hyatt Centric Ballygunge Kolkata Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews
Rating 8 - Good. 5 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sumanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bhaskar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Karna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service. Accommodated my requests for an early check-in. Will use the facility again and also recommend it to others.
Stayed 1 night in Jan 2025

10/10 Excellent

Harshvir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay

10/10 Excellent

RAI AJIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but excellent service, comfort and bar.

Very good hotel with unparalleled hospitality. Staff was unusually helpful and continental breakfast was awesome with a variety of items. On our request the hotel staff provided fresh food preparation for our train journey from Hawarah to Bhubaneswar. This hotel is pricey but service was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Atish

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hyatt Centric Ballygunge Kolkata was absolutely incredible! From the security team to the doormen, reception staff, and housekeeping, everyone went above and beyond to make our experience exceptional. Their warmth, professionalism, and attention to detail truly stood out. The food was nothing short of amazing—delicious and perfectly prepared, leaving us impressed at every meal. I wholeheartedly recommend this hotel to anyone seeking a remarkable stay.
Stayed 7 nights in Dec 2024

2/10 Terrible

Mukul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

AVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Centric - Recommend!

Good, clean, good buffet breakfast and dinner
Stayed 2 nights in Dec 2024

10/10 Excellent

Joydeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and good staff. Rooms were spacious, very clean and very well designed. Restrooms were also spacious. Hot water from in the shower always. The cleaning crew was amazing. Pinki created art with towels for us on the bed. Sees restaurant was really good service and so was the breakfast. The hotel felt spacious and just pleasant.

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic hotel in upscale Ghariahat area
Stayed 3 nights in Nov 2024

10/10 Excellent

Rikarnob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent with nice amenities, nice fixtures, super clean and friendly staff. There are three restaurants inside the hotel that are also top-notch. My only complaints were on the first night, we had to request water more than four times before we were given water in room service. And despite having a smart TV in our room, it did not come with the remote and we had to request it after the fact.
Stayed 4 nights in Dec 2024

8/10 Good

MANOJ MATHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel, very conveniently located inside the city. The staff are well trained & friendly. The food is good enough.
Stayed 2 nights in Nov 2024

10/10 Excellent

Subhashri, Lynnwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a brand new property. Came with my parents who loved this hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Arvind

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms, good service overall. Outside roads narrow.not easily walkable.
Stayed 13 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Needs a lot of work to call themselves 5*

Room + bathroom condition was good Breakfast service is not at all on par for a 5* hotel that is charging Rs 10,000 + per night! The staff run round you like laser beams to take your food orders but it's not guaranteed that you will receive it in good time. Waited 20 mins for my food order at around 8.30am when the dining area was pretty empty, it still wasn't ready and I had to cancel the order as I had to catch my taxi. I asked for it not to be delivered to my room and 5 mins later, the waiter still brings it too my room! So they don't pay attention to small details. Additionally, if you want a decent Omelette or Masala Dhosa, then it is best that you observe the chef making your order otherwise they will be stingy with the toppings. With the price per night being charged they could consider hiring more chefs for the breakfast service. To all the breakfast dining staff and Chefs, I recommend going to other equivalent 5* hotels in the city , eating breakfast in the hotel and emulate their customer service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Koushik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. We stayed there during Durga puja time so that we can walk to diff pandal in the vicinity. It is also at the heart of Gariahat area so you can walk to many shopping area. Hotel room was little smaller compared to other Hyatt hotel and if you have car, parking will be little difficult. But you can get all other types of transport (taxi, auto etc) very easily. The room was clean and stuff were courteous. Breakfast was ok, did not do lunch/dinner this time as we roamed around.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ravi, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sourav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Hussan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in at 2.30am staff were welcoming & helped with our luggage. Went for breakfast in the morning again the staff attended to all our needs. There was an a great deal to choose from the various breakfast bars cooked & continental & fresh fruit.The staff & managers continued to check to make sure we were ok. In the evening we went for a meal a few times again the staff were very approachable & guided us through the menu. The bedroom was kept immaculate at all times. Throughly enjoyed the stay. Thank you to all the staff & managers for looking after us.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sahid

Stayed 1 night in Jun 2024

6/10 Okay

Athar

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The only bright spot was the duty manager Bidisha Biswas. Bidisha did her job as manager and tried to make my stay more convenient. But hotel policies are weird and not much manager can do. But full marks to Bidisha.
Stayed 4 nights in Jun 2024

10/10 Excellent

Narasimhulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. The staff was amazing and took extra care of us, including helping us from room to breakfast place every morning. Special shout out to Akash, Sohel, Anirban, Annika, Arita, and the chefs who attended to every need and query we had. Will definitely come back and recommend others!
Stayed 4 nights in Jun 2024

10/10 Excellent

Rehana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very good experience at the hotel.The staff is very good and cordial. I could specially mention Mr.Akash,who guided us on what to see and what to expect during our tour of the city. Thank you so much Mr.Akash and team
Stayed 2 nights in Jun 2024