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Metropole

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropole

Property entrance
Reception
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Staircase
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
174 Sarat Bose Road, Kolkata, West Bengal, 185202
  • Deshapriya Park
    3 min walk
  • Kalighat Kali Temple
    19 min walk
  • Gariahat Market
    20 min walk
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    56 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 600 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Similar properties

Room

The Samilton

Parking included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (10)
The price is $61
per night
$68 total
includes taxes & fees
Jan 10 - Jan 11
The Samilton

About this property

Metropole

3-star hotel in Ballygunge
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Metropole offers 24 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, spring water baths, and complimentary toiletries.

This Kolkata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Metropole is a smoke-free property.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Onsite venue #2 - This café serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Metropole Hotel Kolkata
Metropole Kolkata
Metropole Hotel
Metropole Kolkata
Metropole Hotel Kolkata

Metropole Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 28 reviews" "
Rating 8 - Good. 11 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 5 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

John

Stayed 1 night in Jan 2023

8/10 Good

Sajid

Stayed 2 nights in Dec 2022

10/10 Excellent

Kushal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Decent stay. Breakfast is not great but will do. You have to walk outside to get to the breakfast area so dont go out in your slippers, especially if its been raining. (when it rains, water collects in the outside area) Walls are on the thin side, so if you're a light sleeper, make sure you have ear plugs. Overall, its good enough given the price.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
good and value for money. staffs are nice. lifts and floor lobby could be better
Stayed 3 nights in Oct 2019

4/10 Poor

masum

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff, easy check in and guest service
Stayed 1 night in Jun 2019

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Kolkata
Nice hotel and good food. The staff is very helpful and friendly.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was bit slow otherwise the stay was pleasant
Stayed 1 night in May 2019

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
clean and comfortable, although there was some damp on the walls.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Decent hotel at a good location, have stayed quite a few times and not disappointed
Stayed 2 nights in Mar 2018

8/10 Good

Rumana, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for stay.
Overall environment, stuff, food are good. Also it is easy to get transport from the door of hotel. You may taste best sweets & street foods of Kolkata in front of the hotel. Hospital , Cinema hall and pharmacy within a walking distance. You can also shop around at nearby place Gariahat for fantastic collections dresses.
Stayed 4 nights in Feb 2018

8/10 Good

Venkatesha, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at decent locality
Nice comfortable stay. Staff are very helpful and take nice care of guests
Stayed 4 nights in Jan 2018

4/10 Poor

Sahil, Pune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room with a very untidy bathroom.
Bedroom area was decent but the Bathrooms were really untidy. There was only 1 small light source in the bathroom and could hardly get any light in the shower area. The toilet flush would suddenly start anytime of the day and go on for 15mins. I asked the hotel staff to look into it bt they were least bothered and had a reply saying "This keeps happening!".

2/10 Terrible

Vinita, S. Toronto.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero value for money
Felt ripped off by the price . Front desk staff is good. Rooms are dirty and so are the bathrooms. A/c makes too much noise. Every thing is old and outdated and dirty. Would never go back. Stay in a lodge for less than half the price and that way you know you have no facilities.

10/10 Excellent

Hishal, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with good service
great Service by vishal and Firdaos Not so far from Eden Gardens. very friendly service. security gaurd Franklyn helpful. Food was great and very tasty. If you coming to the hotel from the airport, use a Uber or a olataxi.

4/10 Poor

Santosh, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
I stayed this hotel 3 years back and everything was perfect, the hotel is not maintained at all,It lags basic amenities,During breakfast the staff doesnt even know how to prepare a good tea, Wifi is not free, they charged me but I am yet to receive bill for the same, apart from location this hotel is not worth of money we spend...

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel not worth the price
The hotel room served the purpose of a place to stay. Breakfast was below acceptable standard. Internet wifi was not included in the price.Staff was good, but overall not a place I could recommend to stay at.

2/10 Terrible

Raha Hussain

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

K.w., HongKong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, nice staffs, good location.
Location of the hotel is good. Nearby markets and cafés. Staffs are very nice and helpful. Room is not big, but very neat and tidy, a.c. Works very well and it is very important for super hot Calcutta. Hotel breakfast is complimentary but it tastes awful. Overall is good and valued for money. Good choice for stays

6/10 Okay

Preyas

Liked: Cleanliness, room comfort
Nice hotel in the south of Kolkata
It was a good and comfortable experience. The breakfast spread could be slightly more. Food was good and staff was very helpful

8/10 Good

S & A, Scottish in Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid-range hotel on Sarat Bose Road
This is my second visit to the Metropole. We first chose it because it was close to friends we were visiting but returned because it offered excellent value for money and above average accommodation. Rooms are nicely furnished and have fridges, kettles and in room safes. Bathrooms are spacious enough and have a good supply of hot water at a decent pressure. The restaurant offers a good range of food and we enjoyed all the meals we ate there.

8/10 Good

zoe, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no airport pick up service.
Stayed 2 nights in Oct 2019