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Senses Hotel

4.0 star property

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Photo gallery for Senses Hotel

Outdoor pool, sun loungers
Premier Suite | Living area | 42-inch LCD TV with digital channels, TV
Terrace/patio
Reception
Interior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
DN-26, Sector V, Salt Lake, Barasat, West Bengal, 700091
  • Nicco Park
    ‪20 min walk‬
  • Salt Lake Stadium
    ‪5 min drive‬
  • New Town Eco Park
    ‪11 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪25 min drive‬

Room options

View all photos for Premier Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Suite

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Senses Hotel

4-star hotel in Salt Lake
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a swim-up bar, and a rooftop terrace are onsite.
Senses Hotel offers 105 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Senses Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 3000 square feet (279 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Senses Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hi Brew - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Liqua - This poolside rooftop bar serves dinner and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 500 for adults and INR 250 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Hi Brew
  • Liqua

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,000 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 750.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 250 for children
  • Airport shuttle fee: INR 1000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Senses Hotel Kolkata
Senses Hotel
Senses Kolkata
Senses Hotel Hotel
Senses Hotel Barasat
Senses Hotel Hotel Barasat

Senses Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 40 reviews
Rating 8 - Good. 12 out of 40 reviews
Rating 6 - Okay. 10 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 6 out of 40 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

4.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Anirban

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanliness needs to be improved
Stayed 3 nights in May 2023

8/10 Good

Stephen

Stayed 1 night in Apr 2023

6/10 Okay

Santosh Kumar, Cuttack

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Roof top bar was lovely but we booked because it had a pool and this was closed Booked twin room- adult son and daughter given a double- had to argue for 30 minutes to get this changed 30 minutes later 2 male guests walked into their room- double booking. Staff apologetic but made them feel unsafe Only1 room key- told someone would let us in if needed- phoned reception 3 times- no one came
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooftop pool and bar nice, but 2 star all the way.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Pool and bar on 12th floor is nice. No towels of any kind in room. No shampoo or conditioner. Called front desk. Told to call housekeeping. Called. Was brought one towel. Several calls later had all but a bath mat. Next day: You guessed it. No towels again. Dirt in elevator. Everything run down, dilapidated. Two machines I tried to use in gym didn't work. Treadmill dangerous. 2 star hotel. Good ratings I've seen are lies.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I ask for 2 twin bed when booked for 4 person.but they give us one bed.. :(
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great breakfadt and great stay
Stayed 2 nights in Jan 2018

6/10 Okay

Carol

Fine stay..unless you really want a gym...as I did
So this was overall a good value for what I paid. I was really annoyed at the gym. I select hotels precisely for the gym. The room that passed as a gym was a small room stuffed with aging equpment with a dude whose job it was to sit in said room. I tried to use the "elliptical trainer"...but gave up. Th room felt like a sweaty jock strap. The room was basic. The furniture was dodgy. The food was uninspring but the masala chai was amazing. The roof top bar would have been awesome if I were 25 years younger. Highlight: they had the Oban for Rs. 500 which is a serious bargain. It may have been less. (I should have took a swim on the rooftop pool when the gym failed to inspire.)
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont know why high reviews..
I am not sure why the reviews are so good. Hotel people are very very friendly and try to serve us great. But the hotel facilities and location is not so much appreciated..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ajaykumar, anand .Gujarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff is and copretiv. Break fast Good and higenic .room is nice .room service is also good

8/10 Good

GOPAL, Raipur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was nice. Cooperative staff. Good morning breakfast.

8/10 Good

Mrs S. Mookerje, united kingdom

Liked: Staff & service, property conditions & facilities
Staffs are very helpful & caring
I will certainly recommend this hotel to my friends. Staffs are very helpful & polite. Whenever we informed about any problems they were trying to make that right ASAP . I am overall satisfied with this hotel but only one thing I found disappointing to me that although the hotel in Kolkata but not many Bengali dishes on the menu .

2/10 Terrible

Saket

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Himansu, Bhubaneswar,India

Liked: Cleanliness, room comfort
Good hotel close to nicco park
We stayed here for three nights. Room is very nice. we are disappointed because swimming pool is under maintenance. At the time of booking they did not mention about maintenance of the pool. Food quality is not very good. Breakfast is ordinary.

4/10 Poor

Debasish, Grafton, WI

Small beds in hotel room
I booked this hotel for a room with 2 beds so 4 people can sleep. Based on what they shown on hotels.com site they had rooms which can sleep 4 people. But the room (#605) which was given to me had 2 single beds in that, and me, my wife and our 2 sons (12 and 6) could not fit on those. I contacted the front desk and they said these are thr rooms for 4 people. I would have never booked this hotel if they specified that 4 people can not sleep in single beds.Please avoid this hotel if you are a family/group.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Pramod CHANDRA, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth
Not very good

6/10 Okay

Moin, Patna

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk staff
Over all hotel was good, but front desk staff needs more training on CUSTOMER SERVICE! we were not greeted properly, front desk staff seems to be upset and wouldn't smile, it took me about 1/2 hr to check inn due to his lack of training and knowledge. Gave me wrong room so i had switch room.

6/10 Okay

Verified traveler

Liked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room service was prompt and good although when we ate in the restaurant the food was some time in arriving and wasn't as good as the room service food. Our overall experience was good and we would stay again.

2/10 Terrible

Mehadi, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel to live in
How come it's 4 star? Dirty, room was smelly, Mosquitos, poor breakfast, dust were everywhere.