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Taj City Centre New Town Kolkata

5.0 star property

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Photo gallery for Taj City Centre New Town Kolkata

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast served
Grand Suite | Living area | LCD TV
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Pool
  • Spa
  • Room service

Explore the area

Map
City Center New Town, Action Area 2D, Plot No. 11/5, Barasat, West Bengal, 700157
  • City Centre 2
    ‪1 min walk‬
  • New Town Eco Park
    ‪5 min drive‬
  • Nicco Park
    ‪12 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Twin Bed

  • 344 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 657 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 Twin Bed

  • 334 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, desk

Grand Suite

  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Premium bedding, minibar, in-room safe, desk

Club Room

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

LCD TV

Luxury Suite

  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Taj City Centre New Town Kolkata

5-star Barasat hotel, connected to a shopping center in New Town
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free wired internet in public areas and a free manager's reception are also provided. Additionally, a health club, a snack bar/deli, and a rooftop terrace are onsite.
Taj City Centre New Town Kolkata offers 137 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, JIVA Spa. The spa is open daily.
In addition to a full-service spa, Taj City Centre New Town Kolkata features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wired Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 75347 square feet (7000 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. The property offers extended parking privileges to guests.

Taj City Centre New Town Kolkata is a smoke-free property.

A complimentary manager's reception is offered each day.
Shamiana - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Reservations are required.
Wykiki - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Emperor lounge - Onsite café. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • RV/bus/truck parking (surcharge) on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,003 for adults and INR 500 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Emperor lounge
  • Shamiana
  • Wykiki

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (75,347 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2950.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1003 for adults and INR 500 for children
  • Airport shuttle fee: INR 1076 per vehicle (one way)
  • Rollaway bed fee: INR 2950.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kolkata Swissotel
Swissotel Hotel Kolkata
Swissotel Kolkata
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata India/Kolkata (Calcutta), Asia
Swissotel Kolkata Hotel
Swissotel Kolkata India/Kolkata (Calcutta)
Swissotel Kolkata
Taj City Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel
Taj City Centre New Town Kolkata Barasat
Taj City Centre New Town Kolkata Hotel Barasat

Taj City Centre New Town Kolkata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 407 reviews
Rating 8 - Good. 102 out of 407 reviews
Rating 6 - Okay. 24 out of 407 reviews
Rating 4 - Poor. 11 out of 407 reviews
Rating 2 - Terrible. 13 out of 407 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Poovilingam

Stayed 1 night in Dec 2024

10/10 Excellent

Bakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Kolkata
Excellent property. Excellent service and quality of food. Great selection for morning breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nabin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Anshit, Bellevue

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! They take care of your needs proactively! Highly Recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Sriram, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very conveniently located
Stayed 5 nights in Nov 2024

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome and interaction during check-in
Stayed 1 night in Nov 2024

10/10 Excellent

Sandeep, Princeton

Stayed 2 nights in Oct 2024

4/10 Poor

Omrita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room that was suggested on the website as a family room for 2 adults and 2 children was not suitable. It was misleading and shouldn’t be offered to more than 3 people at the maximum. We ended up paying for another twin room for the kids resulting in much higher costs. Also the twin room smelled of strong smoke even though it was a non smoking floor. Raised complaint with the hotel who came and confirmed they could smell the same. They offered to put air freshener which wasn’t an option as it was middle of the night when the kids were asleep that we noticed the smell. They put a dehumidifier which helped a little
Stayed 1 night in Nov 2024

10/10 Excellent

PRAVIN

Stayed 1 night in Oct 2024

10/10 Excellent

Girish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. I must mention the great service provided by the Manager Dipankar Bannerjee who left no stone unturned to make our stay at the hotel comfortable
Stayed 1 night in Nov 2024

8/10 Good

Bijit

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful, promptly providing any services we required. We enjoyed having breakfast there every morning. Unfortunately, the wooden floor in our room was very noisy, which disrupted our sleep. Apart from this issue, we had an excellent stay at the hotel.
Stayed 6 nights in Oct 2024

10/10 Excellent

Sandeep, Princeton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained property, beautifully decorated lobby, excellent coffee shop at the lobby and above all very professional staff, each one of them, that we interacted with. Our baggage did not arrive with our flight, our interaction with Shankar Chakraborty was very reassuring. He patiently guided us thru the process of left luggage in case we checked out before the airline could deliver the baggages. Our sincere thanks to each and every staff member who made our stay comfortable at the hotel. We will certainly be back again when visiting Kolkata.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

harsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and services
Stayed 1 night in Oct 2024

10/10 Excellent

A

Exceptional Hotel
Our stay was wonderful. From the welcome drinks on arrival and handmade necklaces to our departure and complimentary driver to te airport. The staff are so polite, friendly, professional and attentive. The room was ideal, clean, full facilities and the hotel had wonderful food options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jignesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Truly a taj. Very welcoming, safe and truly exceptional service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and I had an excellent massage with Kaberi. Just thing I needed after a long trip and she is confident and capable with excellent technique.
Stayed 1 night in Aug 2024

10/10 Excellent

Madhuleena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ananya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Thanks
Stayed 1 night in Jun 2024

8/10 Good

TANZEEM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2024

10/10 Excellent

SAGAR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean and functional. Great breakfast. Close to airport. Great experience overall.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nilanjan

Liked: Staff & service, property conditions & facilities
Great visit
Stayed 3 nights in Jul 2024

10/10 Excellent

Lalrintluanga

Stayed 1 night in Jul 2024