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The Park Kolkata

5.0 star property

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Photo gallery for The Park Kolkata

Exterior
Reception
Restaurant
Terrace/patio
Lounge

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Free WiFi
  • Parking included

Explore the area

Map
17 Park Street, Kolkata, West Bengal, 700016
  • New Market
    ‪10 min walk‬
  • Eden Gardens
    ‪19 min walk‬
  • Victoria Memorial
    ‪3 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe King with Breakfast

Minibar, in-room safe, desk, laptop workspace

Deluxe King with Breakfast

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room Only

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room Only

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Premium King Room with Breakfast

Minibar, in-room safe, desk, laptop workspace

Luxury Premium King Room with Breakfast

  • 260 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Premium King Room Only

Minibar, in-room safe, desk, laptop workspace

Luxury Premium King Room Only

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Room

Minibar, in-room safe, desk, laptop workspace

Residence Room

  • 570 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Luxury King Room Only

Minibar, in-room safe, desk, laptop workspace

Luxury King Room Only

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Room Half Board

Minibar, in-room safe, desk, laptop workspace

Residence Room Half Board

  • 570 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Half Board

Minibar, in-room safe, desk, laptop workspace

Deluxe King Half Board

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury King Room with Breakfast

Minibar, in-room safe, desk, laptop workspace

Luxury King Room with Breakfast

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury King Half Board

Minibar, in-room safe, desk, laptop workspace

Luxury King Half Board

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Premium King Half Board

Minibar, in-room safe, desk, laptop workspace

Luxury Premium King Half Board

  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Park Kolkata

5-star hotel in Park Street
This smoke-free hotel features a full-service spa, an outdoor pool, and a poolside bar. Free WiFi in public areas and free valet parking are also provided. Additionally, a sauna, a conference center, and a hot tub are onsite.
The Park Kolkata offers 149 accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Aura has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
In addition to a full-service spa, The Park Kolkata features an outdoor pool and a hot tub. A poolside bar is on site where guests can unwind with a drink. This 5-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1507 square feet (140 square meters) include a conference center. This luxury hotel also offers a sauna, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking and valet parking are complimentary.

The Park Kolkata is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: INR 1,460.88 for adults and INR 1,460.88 for children
  • A poolside bar

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (1,507 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 1460.88 for adults and INR 1460.88 for children
  • Airport shuttle fee: INR 2301 per vehicle (one way)
  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Park Kolkata
Kolkata Park
Park Kolkata Hotel
Park Hotel
Park Kolkata
Park Hotel Kolkata
The Park Kolkata India/Kolkata (Calcutta), Asia
The Park Kolkata Hotel Kolkata (Calcutta)
The Park Hotel Kolkata
The Park Kolkata Hotel
The Park Kolkata Kolkata
The Park Kolkata Hotel Kolkata

The Park Kolkata Reviews

Reviews

6.8
Rating 10 - Excellent. 56 out of 247 reviews
Rating 8 - Good. 76 out of 247 reviews
Rating 6 - Okay. 52 out of 247 reviews
Rating 4 - Poor. 30 out of 247 reviews
Rating 2 - Terrible. 33 out of 247 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Surajit

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
When asked for a head bed they have a plank. Finally had to sleep on the floor. . Also the condition of the rooms are bad
Stayed 2 nights in Nov 2021

8/10 Good

Vineet

Stayed 1 night in Nov 2021

2/10 Terrible

Annie, India

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I had staying at this hotel they didn’t even gave me a bottle of water after been waiting for one hour .will ever never recommend
Stayed 1 night in Dec 2020

4/10 Poor

VJ, SFO

Disliked: Staff & service, amenities, property conditions & facilities
The front desk reception was poor/unhelpful when I checked in. That said, checkout was a breeze and a pleasant experience, staff was very helpful. Did not like the bathroom - the shower area. And on one of the days, music from the club below was too loud and filtered up to the hotel room and was quite disruptive (this was on Holi I believe)
Stayed 2 nights in Mar 2020

2/10 Terrible

Tiara

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Doesn't have a five star ambience. Grandeur was missing.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

MSK

Liked: Staff & service
Disliked: Property conditions & facilities
the location and staff behaviour were highlights but room was stinking like old property and the Furniture and amenities surely need some changes .
Stayed 2 nights in Feb 2020

2/10 Terrible

Zee, NY

Business traveler
Disliked: Cleanliness, staff & service
It was just a horrible and worse experience of our lives ever.. When it comes to staying in a five star hotel. The staff had no clue what they were doing. We checked in , got our keys and when we went up to our room.. we swiped the card , door opens and we see a half naked man in the bed jerking himself off !!! We rushed out of the door .. went downstairs to the reception and they were not even sorry... just handed us another key and said it was just a system error. 2nd : we couldn’t sleep all night because they have night club in the same Bldg and it was too loud. 3rd: the bedsheet , pillows everything looked as if never changed, and stinky. Also, we prepaid for two nights but after thai experience we left the first night and decided not to stay the other night.. and we never got our money refunded. I had no energy to argue with the most unprofessional, untrained staff so we decided to let it go. One word : pathetic!
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2019

6/10 Okay

Ashish Anand

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Just ok , nothing extraordinary
Check in requires more than 40 minutes, the in room dining service is pathetic although quality of food is good. It’s a pure business hotel would not recommend any one going out for leisure or couples trip. Mini bar charges are arrogant, can’t even enjoy dinner at their restaurant as they are most of the times booked for marriages or parties
Stayed 1 night in Dec 2019

8/10 Good

Moinul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2019

8/10 Good

Mayank

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

8/10 Good

Md Saidul Islam

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Yogesh

Stayed 2 nights in Nov 2019

4/10 Poor

Cibi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Too much to handle
House keeping and room service calls took a lot of time to arrive . Breakfast inclusion or not was forever confused . Looked like a dis connected system
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Avoid ...try some other hotel
Good location, breakfast and food in general. Run of the mill hotel and poor service! Bathroom was leaky and had water accumulation on floor from leaky faucet! Hidden charges for water bottles!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bit of a troublesome start, however things got a lot better including complimentary wine and snacks as apology and free drop to the airport. Room service and check in are bit slow though. Love the location and tasty breakfast buffet.
Stayed 6 nights in Oct 2019

2/10 Terrible

Mohammed

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel serves no good
Stayed 2 nights in Oct 2019

4/10 Poor

Traveller

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old property. Towels were not cleaned. The floors are not cleaned. It looked like a run down Las Vegas Hotel.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Front desk - reception staff very cordial & hardworking I absoy salute them for their commitment Towards their job & responsibility. They have been squeezed
Stayed 1 night in Aug 2019