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Palau Hotel

3.0 star property

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Photo gallery for Palau Hotel

Property grounds
Deluxe Twin Room | View from room
Restaurant
Interior entrance
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Ikelau Hamlet, Koror, Koror Island, 96940
  • WCTC Shopping Center
    ‪2 min walk‬
  • National Stadium
    ‪7 min walk‬
  • Palau Aquarium
  • Koror (ROR-Palau Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin Room

8.0 out of 10
Very good
(6 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, free minibar, in-room safe

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | View from room

Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

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About this property

Palau Hotel

3-star Koror hotel with free minibar refreshments
This hotel features a restaurant, a bar/lounge, and concierge services. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Palau Hotel offers 48 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 43-inch LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:30 AM.
Palau Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 4 floors

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per room (one-way)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Palau Hotel Koror
Palau Hotel
Palau Koror
Palau Hotel South Pacific
Palau Hotel Hotel
Palau Hotel Koror
Palau Hotel Hotel Koror

Palau Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 279 reviews
Rating 8 - Good. 95 out of 279 reviews
Rating 6 - Okay. 10 out of 279 reviews
Rating 4 - Poor. 6 out of 279 reviews
Rating 2 - Terrible. 4 out of 279 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Always helpful and cheerful. Hotel is centrally located and easy to access. Stairs are the only access to the upper levels of rooms. The hotel is clean and a good choice for people not wanting the “resort” experience. The rate is moderate. Breakfast was included in our rate. The food is locally inspired and included noodle dishes, various proteins in sauces, rice, fresh fruit, muffins, toast, fruit juice, coffee or tea.
Stayed 7 nights in Apr 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was the perfect place to stay for our dive trip. The front desk ladies were amazing and provided the best recommendations. My daughter loved going down to see them.
Stayed 8 nights in Mar 2025

8/10 Good

Matsuo

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic clean hotel with modern feel.

Good basic clean hotel with modern feel and good location, 8/10. Overall hotel was centrally located in town, across from the grocery store. The lobby was decorated very cute and modern. They sold several small items here and included a free post card, which was a nice gesture. Staff was very friendly, offering to help; remembering and addressing me by my name. Room was okay size, but bathroom was on the smaller side. Shower could use some updating, along with perhaps the bathroom in general. The room appeared more updated and modern. Water bottles and a kettle were provided in the room. You did needed to drop your key off at the desk when you left, but I guess you didn't have to worry about it this way. Breakfast was included, but was very basic. A few Asian dishes, bread and some cereal. Could have been better
Stayed 2 nights in Feb 2025

10/10 Excellent

Russell, CHINO VALLEY

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Much better than the exterior implied
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for budget conscious people. The staff was super friendly and courteous. The continental breakfast tasted very good. It is directly across the street from a grocery store and pharmacy and it is right in the middle of town. Great choice for a hotel, in my opinion and experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property doesn’t look like much from the outside, but the inside is so cute and nice! Lovely and very helpful staff that will help make arrangements for you - airport pickup/drop off/rental car/water-based tours. They have a very generous breakfast as well. No elevator, but only 4 floors.
Stayed 2 nights in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very cheerful and offered great service
Stayed 4 nights in Oct 2024

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not so easy. But everything else was great!
Stayed 2 nights in May 2024

10/10 Excellent

HIDEO

Stayed 2 nights in Aug 2024

4/10 Poor

Florencio

Business traveler
The hotel is great and all but I was having difficulty accessing the wifi internet couple times.
Stayed 6 nights in Apr 2024

8/10 Good

Lindsay

Stayed 1 night in May 2024

8/10 Good

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff!
Stayed 6 nights in Apr 2024

10/10 Excellent

Hilda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly
Stayed 5 nights in Apr 2024

8/10 Good

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities
Friendly desk staff.
Stayed 5 nights in Apr 2024

6/10 Okay

Olguita

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The girls in the front desk are super nice
Stayed 1 night in Apr 2024

2/10 Terrible

Katherine, Glenwood Springs

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice staff, convenient location with restaurants and a supermarket near by. Room is simple and clean. LOTS of stairs, no elevator. WiFi in room is VERY UNRELIABLE, even if they reboot the multiple routers. I couldn't connect for hours during my stay or the connection lasted only a few minutes at a time. I was told I could hang out in the lobby for better WiFi, but the point of booking a room is to be in the room!! An extremely frustrating situation. I won't book here again specifically because of lack of consistent internet.
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Very nice staff, and an excellent breakfast each morning. The location in central Koror was convenient for restaurants and activities
Stayed 1 night in Mar 2024

8/10 Good

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location & Affordable

Overall this hotel was great. Very clean, friendly staff, and breakfast included. The hotel is also centrally located in Koror. The only drawback is that they had significant challenges with the wifi/internet. The wifi doesn't work in the hotel rooms and they didn't have any solutions to fix the problem. The hotel lobby had decent internet, but it also cut-out frequently. Despite the issues with the internet, I would still choose the hotel again based on the overall experience, though if you're going on business, it may be challenging to complete work without a reliable connection.
Stayed 8 nights in Mar 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, in the midst of town. I could walk to the museums, restaurants and stores. The desk staff and maintenance were lovely and responsive, especially since my air conditioner was on the fritz, they had to restart it, twice. They would have moved me to another room if I weren’t leaving the next day. (My choice) The room was immaculate when I checked in. The housekeeping staff wasn't very good. Left dirty mugs, missed a day, didn’t notice that the toilet roll holder had the cover broken off. Bed was comfy, the floor and bathroom were clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clear, nothing special but was what i was expecting
Stayed 6 nights in Feb 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is AMAZING, and the property is great for the price! The only thing that's lacking is Wi-Fi (there is connection, but very slow and almost unusable). Would absolutely recommend!
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

JP

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the convenient town location offers all kinds of businesses within walking distance. Staff is attentive and responsive, will communicate with you via email or in person. They do not offer transportation to/ from airport but can arrange if for you . Going rate is $30 per ride as of November 2023. We were able to get one on our own TO the airport for $25. Just ask any taxi driver in town.
Stayed 2 nights in Nov 2023

10/10 Excellent

Seth

Stayed 3 nights in Sep 2023