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West Plaza Hotel by the Sea

3.0 star property

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your current months are January, 2025 and February, 2025.
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Photo gallery for West Plaza Hotel by the Sea

View from property
Front of property - evening/night
Lobby sitting area
View from property
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Koror, Koror, Koror Island, 96940
  • Etpison Museum
    6 min walk
  • WCTC Shopping Center
    9 min walk
  • Red Rooster Cafe
    5 min walk
  • Koror (ROR-Palau Intl.)
    10 min drive

Room options

View all photos for Deluxe Room, Kitchenette

Deluxe Room, Kitchenette | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, Kitchenette

  • 290 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About this property

West Plaza Hotel by the Sea

3-star Koror hotel walkable to Etpison Museum
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
West Plaza Hotel by the Sea offers 36 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
This Koror hotel has its very own private beach. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Koror hotel also offers a terrace, tour/ticket assistance, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

West Plaza Hotel by the Sea has designated areas for smoking.

West Plaza Hotel by the Sea has a restaurant on site.

Languages

English, Filipino

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (one way)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

West Plaza Hotel Sea
West Plaza Hotel Sea Koror
West Plaza Sea
West Plaza Sea Koror
West Plaza By The Sea Koror
West Plaza Hotel by the Sea Hotel
West Plaza Hotel by the Sea Koror
West Plaza Hotel by the Sea Hotel Koror

West Plaza Hotel by the Sea Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 78 reviews" "
Rating 8 - Good. 31 out of 78 reviews" "
Rating 6 - Okay. 26 out of 78 reviews" "
Rating 4 - Poor. 5 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Safiya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient!
Cute and rustic.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the ocean views were nice weather not so much. Raining
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very real Palau. Clean and comfortable room. Staff is very helpful.
Stayed 2 nights in Apr 2019

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice and your privacy was well done
Stayed 6 nights in Feb 2019

10/10 Excellent

Hannah, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again, very good service and clean :)
Stayed 5 nights in Feb 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service
very accomodating
The people at the front desk were very helpful. I rented a car from the rental agency located at the hotel, and I did not know what time I would be returning the vehicle. The hotel was willing to put the credit card charge on its final bill for me. The drivers who picked me up at and took me to the airport were on time. The Internet/wi-fi when I was there worked fine. The desk where one can do paperwork could use an electrical outlet. Hotel location is quiet. And there is an elevator that can be used to move your luggage to the upper floors.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West Plaza Hotel by the Sea.. A fabulous hotel!
West Plaza Hotel by the Sea is a beautiful hotel. It is clean, their services are great, the staff are amazing and the location is perfect.. A walking distance to everywhere, from restaurants to shopping centers. You wake up to the beautiful ocean view and you end your evening with a beautiful sunset!
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
It was okay but I also was killed staying here
The view was nice and I got my exercise for sure. Be aware there is no elevator in this hotel. I was located on the 3rd floor. The air condition was working great which felt good because it is extremely humid in Palau. There is a restaurant on the second floor "Red Rooster". The food is good and prices are descent. Only things they run out of hash browns the second day. On my last day, the cleaning staff left the floor in the bathroom wet so I slipped on the floor and injured my knee so bad I had to use a wheelchair when I left Palau. Also I had to rent a cable box because there was only 1 channel on the TV I did not want to watch TV in the lobby because there was always a Palauan Man sleeping on the couch. When using the cablebox no access to ABC, CBS or NBC but the filipinio channels are there so be for the staff who is about 99% of who I saw. Never found out if the guy sleeping the couch was a staff member. Creepy

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and tired.
Rund down and tired place. First room had huge cockroaches, second room flooded after some rain, third room had termite stuff falling from the ceiling into the bath. Would not stay again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A week in Palau - West Plaza Hotel By-the-Sea.
All the essentials are there, including hot shower, daily room service, and wifi (the last for a price, and very slow - a country-wide problem). Outdoor tables/chairs with a view. Very good restaurant attached.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that's convenient
Stayed for a few nights before scuba diving trip; promptly met at airport on arrival

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, good location for walking to main shopping area

8/10 Good

Bob, Cary, NC

Liked: Cleanliness, staff & service
Customer Responsive
We arrived late one evening. I had selected the hotel for what appeared to be proximity to downtown. The next morning it was obvious that his was not the case. My error. I went to the desk to see if we could be relocated to West Plaza's sister property in the downtown area. The clerk talked to the Manager and my request was granted. This was done with no difficulty at all. My commendation for a 5 Hotel Staff rating applies across the board for the West Plaza propoerties in Koror.

6/10 Okay

albert, NYC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel needs some renovation. Internet very slow, 15 mins walk to main str.

8/10 Good

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Very clean and friendly staff. Not a high end place, but has great view on the bay side. Great location and walking distance from town without being in the middle of town. Sams tours is a great place to go with on your tours and the massage place called Health Services Center- Rose is the owner and they will pick you up and drop you off for a $25 an hour message. Also, internet is not good, but then you are not going to Palau to be on the internet, so don't bother to get a internet prepaid card, it does not work 99% of the time. Heads up, there is a 12% tax on the room, and a $50 departure tax as well as a $50 permit fee to go out to the rock islands, which you will want to do, marine life is amazing and the place is very clean. Locals are very friendly and they are very conscientious of their environment.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Convenient location, easy access and central. Basic needs covered.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable hotel on the waterfront
Friendly and comfortable on waterfront and near downtown shopping. Excellent Red Rooster restaurant on site. Loved this place and would return.

6/10 Okay

John, Saskatoon

Liked: Cleanliness, room comfort
Disliked: Staff & service
Seems rather petty to not let us check in 15 minutes early. AC constantly dripped and the room was always damp.

8/10 Good

Daniel, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
While the hotel was nothing special, the room was quite spacious and very clean. I was particularly pleased to step out onto my balcony and see a neighborhood basketball court lit at night. I went down there and joined the game, which was an excellent way to work up some fatigue for my 19 hour journey home starting at 2AM. It was perfect for what we needed having come off of a live aboard dive boat earlier in the day. However, having to schlep our scuba gear in and out of their luggage "elevator" was a bit of a hassle.

10/10 Excellent

Mike, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Palau
This is my first trip with my companion. Everyone was friendly and willing to help. Palau is clean. Rock Island is breath taking. Dolphin city, museum, aquarium, and just the drive around the island was wonderful. I came mainly to fish and I was disappointed that it could only be done on a private boat($250 for the day) or a paid charter tour ($200 per person). We could not fish with rod and reel elsewhere because we were not Palauans. It was permissible provided we had a Palauan friend to fish with or accompany us while fishing. This place was a great get away from all the business of life.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Good location, great view on seaside.
Staff was always kind and helpful. Processed what needed to be done diligently.