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We had internet issues but Salih stayed on top of it to make sure the kids had their internet. Cleaning staff were attentive and helpful with clean linen and greeted us every morning in the hall. Hotel smells amazing and you literally hear nothing in your room!

Excellent resort - amenities, food and staff are all top notch.

The worst ultra all inclusive hotel you can ever visit . The food as sooo bad , ordered nachos and guacamole, had to wait two hours in this a la carte restaurant, only to get half an avocado with a unbearable sauce on top . The tacos were so bad as well . There is no customer experience , no follow ups , no attention . I lost my sunglasses and they could not care less to try to find it . Everytime i try to speak with the customer service they say they will look into it and never reply . One of the worst hotels i have been in .