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Crystal Lodge

3.0 star property

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Photo gallery for Crystal Lodge

Exterior
Reception
Indoor wedding
Premium bedding, pillowtop beds, in-room safe, desk
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
124, Jalan Che Su, Kota Bharu, 15000
  • Temenggor Lake
    ‪3 min walk‬
  • State Museum
    ‪6 min walk‬
  • Siti Khadijah Central Market
    ‪6 min walk‬
  • Kota Bharu (KBR-Sultan Ismail Petra)
    ‪16 min drive‬

Room options

View all photos for Standard Double

Standard Double | Premium bedding, pillowtop beds, in-room safe, desk

Standard Double

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double View

Deluxe Double View | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Double View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin

Standard Twin | Room amenity

Standard Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double

Superior Double | Room amenity

Superior Double

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Room amenity

Superior Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family

Deluxe Family | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Family

  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (283)
The price is $49
per night
$56 total
includes taxes & fees
Mar 14 - Mar 15
Grand Riverview Hotel

About this property

Crystal Lodge

3-star Kota Bharu hotel with rooftop terrace
A fitness center, a rooftop terrace, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Crystal Lodge offers 102 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, a rooftop terrace, and laundry facilities. Onsite self parking is complimentary.

Crystal Lodge is a smoke-free property.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 202401005749

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Lodge Kota Bharu
Crystal Kota Bharu
Crystal Lodge Kota Bharu
Crystal Hotel Kota Bharu
Kelantan
Crystal Lodge Hotel
Crystal Lodge Kota Bharu
Crystal Hotel Kota Bharu
Crystal Lodge Hotel Kota Bharu

Crystal Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 100 reviews
Rating 8 - Good. 50 out of 100 reviews
Rating 6 - Okay. 7 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

LAI HOCK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

CHONG

Stayed 1 night in Feb 2024

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

MOHD

Stayed 1 night in Jan 2023

2/10 Terrible

LIM JIAN

Business traveler
Disliked: Cleanliness, property conditions & facilities
Room was smelly from cigarette smoke. Toilet and overall was not very clean. Very different compared to previous. Seems like the property is under maintained
Stayed 1 night in Jul 2022

8/10 Good

poh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Salehuddin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its a good hotel however the parking was full during the night maybe because of Wesak's holiday. however i enjoyed and it worth the money to book for this hotel.
Stayed 1 night in May 2022

10/10 Excellent

Binti Ismail Saidatul

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Feb 2022

8/10 Good

Chong

Liked: Staff & service
Stayed 3 nights in Jan 2022

8/10 Good

Ying Zhen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 1 night stay
Overall 1 night stay was good, room is clean and comfortable with free parking. Location is convenient as well.
Stayed 1 night in Dec 2021

10/10 Excellent

Madihah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Sim Lan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good and when we I come over to KB, will stay in this hotel
Stayed 2 nights in Nov 2021

8/10 Good

Leong Sze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking a little tight
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Noisy Room
The room not sound proof. I can hear motorcycle, lorry etc inside the room. Even I change the room in the of hotel still can hear outside noise
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cement floor without carpet, cool and not suitable for muslims who want to pray. I had to pray on the bed besause i felt the floor wasn't clean. Moreover there are slippers used, may be also be used to go to the toilet. I suggest the hotel management sensitive to the Malysian culture, the majority are muslims, or the culture of easterners who are rich in politeness and high decency. This.matter needs to be taken seriously so that more visitors or tourists choose this hotel and feel happy to come again.
Stayed 1 night in Oct 2020

8/10 Good

K, Subang Jaya

Business traveler
Liked: Cleanliness, staff & service, amenities
Cleana and well maintained the room. However, car park is a bit issues.
Stayed 1 night in Sep 2020

8/10 Good

Hon seng

Stayed 1 night in Sep 2020

8/10 Good

Azmira, KL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast spread with range of varieties! Hotel room is without carpet. My room got a bit of stain on the wall (hope hotel can repaint). Nice bathroom size. Comfortable stay. Near Pasar Siti Khadijah. If you come back late at night, no more parking space. Need to park at the side of the road.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception at night shift can be more friendly
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast with a wide variety. Parking was very limited. Room's keycard had to be reset at the reception every single time!
Stayed 2 nights in Oct 2019

10/10 Excellent

mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cleanliness equivalent to 4 star.
Overall great stay ! A bit noisy if groups check in /out. Not sound proofing.
Stayed 1 night in Sep 2019

10/10 Excellent

TAN, KAKA9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel .. And the hotel lobby looks nice...
Stayed 2 nights in Sep 2019

10/10 Excellent

mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean n Value for money
Convenient to town and easy accessible to shopping.
Stayed 1 night in Sep 2019

10/10 Excellent

Eng Khiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019