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Grand Riverview Hotel

4.0 star property

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Photo gallery for Grand Riverview Hotel

Exterior
Property grounds
Outdoor wedding area
Indoor wedding
Indoor wedding

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$59
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
Jalan Post Office Lama, Kota Bharu, Kelantan, 15000
  • Siti Khadijah Central Market
    ‪5 min walk‬
  • Muhammadi Mosque
    ‪5 min walk‬
  • Kota Bharu Mall
    ‪17 min walk‬
  • Kota Bharu (KBR-Sultan Ismail Petra)
    ‪14 min drive‬

Room options

View all photos for Premier Double or Twin Room, Non Smoking

Premier Double or Twin Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Premier Double or Twin Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Suite (Room)

Premier Suite (Room) | 1 bedroom, in-room safe, desk, blackout drapes

Premier Suite (Room)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, 1 Bedroom

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier King Or Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Premier King Or Twin Room

  • Sleeps 2

View all photos for Suite

1 bedroom, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2

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About this property

Grand Riverview Hotel

4-star Kota Bharu hotel with bar/lounge
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Grand Riverview Hotel offers 299 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Grand Riverview Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 27437 square feet (2549 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.

Grand Riverview Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
D Brasserie - This brasserie serves breakfast and dinner.
Chao Yuan - This restaurant specializes in local cuisine. Open select days.
The View - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chao Yuan
  • D Brasserie
  • The View

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 27,437 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Cribs (infant beds) are available for MYR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 38.00 for adults and MYR 18.00 for children
  • Crib (infant bed) fee: MYR 100.0 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel
Grand Riverview Kota Bharu
Grand Riverview
Grand Riverview Hotel Kota Bharu, Kelantan
Grand Riverview Hotel Hotel
Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel Hotel Kota Bharu

Grand Riverview Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 285 reviews
Rating 8 - Good. 129 out of 285 reviews
Rating 6 - Okay. 54 out of 285 reviews
Rating 4 - Poor. 23 out of 285 reviews
Rating 2 - Terrible. 10 out of 285 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Muhammad Asmirul Asraf bin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's easily accessible from all tourist spot
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Great staff, scrumptious breakfast and great location!!
Stayed 5 nights in Mar 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

A better hotel in the past.

Nice hotel centrally located. Good gym and pool. I liked the room except the AC could only be switched on or off - the thermostat did not work. And the window no longer opens - it was screwed shut, which made the air in the room very stale.
Stayed 2 nights in Jan 2024

8/10 Good

Saridan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Kota Bharu

Strategic location in Kota Bharu City.
Stayed 1 night in Dec 2023

8/10 Good

Elaine

Liked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Yacob

Old property, limited toiletries
Stayed 2 nights in Sep 2023

10/10 Excellent

Abu Hasan, KUANTAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023

6/10 Okay

norizan

Stayed 1 night in Jun 2023

4/10 Poor

WR

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great friendly staffs. The hotel room are so run down that most of the stuffs are spoiled. Cloaked bath tub, hot water not working at times, Soaked carpets, smelly blanket due to high humidity etc etc. The condition of the stay dont justify 4 stars at all.
Stayed 2 nights in Feb 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Centrally Located, Full-Service Hotel

This is a centrally located hotel with two restaurants. I chose this hotel primarily for the onsite restaurants and river view. Sometimes it is easier to eat there than to search for a restaurant outside the hotel, especially if you are new to the area, or do not know where to go. I would say, if you have plenty of time, a little walking could take you to some other eateries as well. If spice is not a problem, you could be enjoying some of Kelantan's exotic cuisines, such as Haji Ismail Sumatra Restaurant. and Meena Curry House, and for a very reasonable price. The roti prata is quite different from those in Singapore and is available at Mars Cafe. If you enjoy Chinese food, there is a hawker center approx. 10 min. walk from the hotel. You could easily walk to nearby museums and attractions, as well as the handicraft center (shopping for souvenirs) from this hotel. The lobby staff (including the doormen/doorwomen) were courteous and helpful. If you need to go anywhere, they could assist you with a taxi. The hotel laundry service is excellent with a superb turnaround time (i.e. they deliver by the promised day and time). I enjoyed my stay here and I think you would too.
Stayed 5 nights in Sep 2022

6/10 Okay

Zull

Stayed 1 night in Aug 2022

8/10 Good

Mohd yusoff

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and pleasurable movement from check in to check out. Ample lift service hence minimizing congestion.
Stayed 1 night in Jul 2022

10/10 Excellent

Ghazali

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view near the riverside, friendly staffs, good food.
Stayed 3 nights in Jun 2022

8/10 Good

Shuhaida

Traveled with family
Table lamp and lamp shade were dusty. Room smell is unpleasant. The food for sahur is limited and no variety. The towels were torn and greyish color. Lamp stand is unavailable thus the room was not that bright begin with. The price was not reasonable with the service. But the staff especially the parking staff was very friendly and helpful.
Stayed 1 night in Apr 2022

10/10 Excellent

Shahril

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i wish to cross the river by jet ski or boat to join playing football with villagers
Stayed 2 nights in Mar 2022

8/10 Good

Chih Shyean

Stayed 2 nights in Mar 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dissappointed

I booked seaview room as mentioned in the description, but what I have been given was cityview room. The most dissappointed for me was I have to smell smoke along the way to my room, hence i got flu caused of that.
Stayed 2 nights in Feb 2022

10/10 Excellent

HAPDZAN

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and nice
Stayed 1 night in Jan 2022

8/10 Good

Leong Sze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

NIK ISMAIL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Ahmad Hasri

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Should improve on the room ambient, looks dull
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2020

10/10 Excellent

RATNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020