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Asaya Hotel Kota Kinabalu - Refurbished 2024

4.0 star property

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Photo gallery for Asaya Hotel Kota Kinabalu - Refurbished 2024

Outdoor pool
Outdoor pool
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
Jalan Metro 2, Metro Town, Off Jalan Lintas, Kota Kinabalu, Sabah, 88300
  • City Mall
    ‪3 min drive‬
  • Likas Stadium
    ‪4 min drive‬
  • Kota Kinabalu City Mosque
    ‪5 min drive‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪16 min drive‬

Room options

View all photos for Privilege Queen Room

Privilege Queen Room | In-room safe, desk, soundproofing, iron/ironing board

Privilege Queen Room

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Queen Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Queen Room

  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite Queen Room

Suite Queen Room | In-room safe, desk, soundproofing, iron/ironing board

Suite Queen Room

  • 635 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

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About this property

Asaya Hotel Kota Kinabalu - Refurbished 2024

4-star Kota Kinabalu hotel close to Kota Kinabalu City Mosque
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a steam room are onsite. Housekeeping is available on request.
Asaya Hotel Kota Kinabalu - Refurbished 2024 offers 103 accommodations with safes and complimentary bottled water. This Kota Kinabalu hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
In addition to a children's pool and an outdoor pool, Asaya Hotel Kota Kinabalu - Refurbished 2024 provides a steam room and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 6286 square feet (584 square meters) include conference space. This business-friendly hotel also offers a terrace, concierge services, and dry cleaning/laundry services. A total renovation of this property was completed in June 2024.

Asaya Hotel Kota Kinabalu - Refurbished 2024 has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mercato Restaurant - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mercato Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 6,286 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 12.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM

Property is also known as

Avangio Hotel Kota Kinabalu Managed Accor
Avangio Hotel Managed Accor
Avangio Kota Kinabalu Managed Accor
Avangio Managed Accor
Avangio Hotel Kota Kinabalu Managed By Accor Sabah
Avangio Hotel Kota Kinabalu Managed AccorHotels
Avangio Hotel Managed AccorHotels
Avangio Kota Kinabalu Managed AccorHotels
Avangio Managed AccorHotels

Asaya Hotel Kota Kinabalu - Refurbished 2024 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 50 out of 153 reviews
Rating 8 - Good. 81 out of 153 reviews
Rating 6 - Okay. 19 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Stayed 1 night in Jul 2024

8/10 Good

Sheena

Stayed 1 night in Feb 2024

8/10 Good

PAU WUI

Stayed 1 night in Jul 2023

10/10 Excellent

TAN COONG

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff is very polite and very fast check in, but the hotel swimming pool is under maintenance the worker start work in the early of morning.
Stayed 1 night in Jan 2022

8/10 Good

Frederick

Stayed 2 nights in Mar 2020

10/10 Excellent

Pathmadevi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircond take time to cool the room. Initially we choose this hotel to spend time at swimming pool. Unfortunately, swimming pool is under maintainance. Bfast menu is ok.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice after all, the only problem is the location!It’s a bit far from downtown
Stayed 1 night in Jan 2020

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

4/10 Poor

Tan

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor amenities and slow service
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and great storage within the rooms. Good for a long term stay. However, the location is a bit outside of most nearby attractions.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
I used to like this hotel, now I don’t. Everything needed to be requested such as room service menu, hand & face towel. And it take them a long time to get it to you.
Stayed 3 nights in Oct 2019

8/10 Good

Ying Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Aklil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
Ok but you have better choice unless rate is low
Stayed here for few times because of my work location is nearby. Hotel is comfy though cleanliness can be improved. A lot of Chinese tourists from tours. Staffs are nice but not well trained. Went down for breakfast without any staffs around for good 10 mins till u walked over to request one because I need my scramble eggs. I called to complain about no amenities and coffee provided as they usually do, they didn't get back to me as promised. Emails to them to feedback this stay experience but they didn't reply me.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Disliked: Amenities
I’ve stayed in avangio more time than I could count, so it’s very disappointing when I return this trip & room was incomplete. Towel was not placed, teaspoons was not placed as well. Nil room service menu.
Stayed 3 nights in Aug 2019

8/10 Good

Petrina, KL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Near several cafes, and has a night market nearby on Saturdays.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Kok Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk staff so friendly. i just had a problem with the aircond in the room. Still hot even though the temperature was 16.. And also when I arrived the front desk staff told me the breakfast f
Stayed 1 night in Jun 2019

10/10 Excellent

Kin Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
I had a pleasant stay
Stayed 4 nights in May 2019

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We were there for our health check at JMC hence was a convenient location as it is a five minute walk away. To top it all there are alot of cafes, restaurants , banks ,convenience store and shops plus a weekend market selling local fruit, cooked food n drinks, vegetables and clothes within walking distance which was interesting.
Stayed 3 nights in Mar 2019

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Deshini, Penang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 4 nights in Dec 2018