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Celyn Resort Kinabalu

3.0 star property

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Photo gallery for Celyn Resort Kinabalu

Valley Wing | Terrace/patio
Garden
Lobby
Exterior detail
Desk, iron/ironing board, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking included
  • Restaurant
  • Business services

Explore the area

View in a map
Kampung Samuruh, Jalan Samuruh Kinoundusan, Ranau, Sabah, 89309
  • Place, Kundasang War Memorial
    ‪8 min drive‬
  • Place, Mount Kinabalu Park Entrance
    ‪12 min drive‬
  • Place, Desa Cattle Dairy Farm
    ‪16 min drive‬

Room options

View all photos for Kinabalu Wing

Kinabalu Wing | Desk, iron/ironing board, bed sheets

Kinabalu Wing

  • 312 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Valley Wing

Valley Wing | Desk, iron/ironing board, bed sheets

Valley Wing

  • 312 sq ft
  • Valley view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Jungle Mountain Room

Jungle Mountain Room | Desk, iron/ironing board, bed sheets

Jungle Mountain Room

  • 312 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Valley Wing Room

Desk, iron/ironing board, bed sheets

Deluxe Valley Wing Room

  • Sleeps 2

View all photos for Deluxe Kinabalu Wing Room

Desk, iron/ironing board, bed sheets

Deluxe Kinabalu Wing Room

  • Sleeps 2

View all photos for Jungle Junior Room

Miscellaneous

Jungle Junior Room

  • Sleeps 2

View all photos for Family Room

Miscellaneous

Family Room

  • Sleeps 3

View all photos for Jungle Family Room

Desk, iron/ironing board, bed sheets

Jungle Family Room

  • Sleeps 3

View all photos for Jungle Villa

Miscellaneous

Jungle Villa

  • Sleeps 4

View all photos for Villa

Miscellaneous

Villa

  • Sleeps 4

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  • Free WiFi
  • Housekeeping
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About this property

Celyn Resort Kinabalu

3-star Kundasang hotel with private balconies
This smoke-free hotel features a restaurant, a conference center, and a meeting room. Self parking is free. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite. Housekeeping is not available.
Celyn Resort Kinabalu offers 43 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels and DVD players. Bathrooms include showers, complimentary toiletries, and hair dryers.
The hotel offers a restaurant. This Kundasang hotel also offers a terrace, barbecue grills, and an arcade/game room. Onsite self parking is complimentary.

Celyn Resort Kinabalu is a smoke-free property.

Bunga Raya Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Bunga Raya Cafe

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • DVD player

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • No housekeeping service

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Celyn Kinabalu Ranau
Celyn Resort
Celyn Resort Kinabalu Ranau
Celyn Kinabalu
Celyn Resort Kinabalu Hotel
Celyn Resort Kinabalu Ranau
Celyn Resort Kinabalu Hotel Ranau

Reviews

Celyn Resort Kinabalu Reviews

7.0

Good

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 56 reviews
Rating 8 - Good. 23 out of 56 reviews
Rating 6 - Okay. 15 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

Reviews

6/10 Okay

Aisha

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property is so run down physically, pictures on the website are so deceiving. Spring in bed is so bad, wooden floor creaks, you will keep waking up if you are light sleeper with any movement in bed or across the room. The stench from the toilet is awful if you forget to close the door. Hot water runs out, so you better shower fast. Staff are friendly and accommodating though and the breath taking view of the mountain from your room makes the stay here worthwhile. The management needs to upgrade this hotel as another fellow guest mentioned that this establishment is the same since 16 years ago. If it’s not for the view, I would have checked out and changed hotels.
Stayed 2 nights in Jun 2023

10/10 Excellent

SELBYN

Stayed 1 night in Apr 2023

6/10 Okay

RAJA AMRAH MAZURA RAJA AMAN

Traveled with family
Disliked: Cleanliness
Driving to the resort is a challenge. It is not a normal tar road.. uneven dirt road with lots of rocks. The staff got our booking mixed up in the beginning and wanted to give us a different room with lower price . After insisting, manage to get the correct room type. Room cleanliness is acceptable but the bathroom is smelly and very dirty. The steamboat we ordered for dinner was good and the staff at the cafe was nice.

10/10 Excellent

Uzir

Stayed 1 night in Jan 2023

6/10 Okay

Evelyn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The bathroom was with ants and felt unclean. Breakfast is basic - fried noodle, rice, fruits and juice/coffee/tea. When told there was no watermelon left in the breakfast, staff told me they need to 'cook' it - staff was not attentive. The only plus of this hotel is the view of the mountain.
Stayed 1 night in Sep 2022

8/10 Good

Lay Nah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view is superb. Very direct magnificent view of Mount Kinabalu. But the aceess into the resort (2km) is not proper tar road. The room is basic with all the necessary amenities and clean. Comfortable stay. The staff is friendly & helpful. They are very oblige to all your needs /request. Thank you.
Stayed 3 nights in Aug 2022

8/10 Good

Martinus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

polar

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We booked kinabalu wing & the view simply amazing. Apart from this, the property is old & lack of maintenance. Bulbs not working, mosquito mesh broken, stains on bedsheet, tv channels not working well. and No wifi (wifi only available at lobby which is a distance from hotel room). The property seriously need some refurbish / upgrading works.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Friendly staff. Very quiet environment.
Stayed 1 night in Jan 2019

8/10 Good

AISHAH

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Location is good..condition is bad

3km bad road condition to premise. View is beautiful.The building and premise -rundown, not as shown on Hotels.com. Poor management. Room is dated-Old dingy furniture. Bidet pressure too strong, cant control. Bathmat is bad.Restaurant- minimal choice of breakfast. Menu not tasty. Many stray dogs-unhygienic. Staffs- friendly and helpful, that made our stay a pleasant one. Strategic location to places of interest.
Stayed 2 nights in Jan 2019

8/10 Good

Mohamad Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Disappointed with the road.
Stayed 2 nights in Dec 2018

4/10 Poor

HN, Johor Bahru

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Isolated hotel far from the main road. The small road leading to the hotel is about 2.3km long and is unpaved. We stayed in two Jungle Mountain rooms next to each other. The rooms were big but need some maintenance work. The door locks were faulty. The bathroom in one of the rooms had drainage issue resulting in wet floor all the time and it smelled badly. The staffs were friendly and helpful. They attended to our needs promptly.
Stayed 2 nights in Nov 2018

10/10 Excellent

Delima

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Staff & service

Surprises me all the way

1. No WIFI in rooms - Only hotel lobby has WIFI connection (we can't even use own data as there is not service at all at our own rooms) 2. Hotel is suppose to serve buffet breakfast but their min. room booking is 15 room; As they only had 13 rooms booked for the night, we only get set meals...which is not worth the money but food was okay, not too bad. 3. No guards at the "JUNGLE MOUNTAIN Rooms", our room is isolated at a further place from the lobby: - The room doesn't have a proper lock, anyone can see through your room because it is glass window. - If something happens, we do not know who to call for help as there is NO TELEPHONE in the room - We heard something around 12am (someone/something making small noises with their feet at our door) we thought this hotel might be haunted lol 4. From the MAIN ROAD, you will need to drive through ROCKY & TERRIBLE road conditions...(around 3km-4km) and the road to the hotel doesn't have sufficient street lights during night time and the roads are very steep.
Stayed 1 night in Oct 2018

4/10 Poor

mekala, selangor

Disliked: Cleanliness, staff & service, property conditions & facilities
jungle mountain is just infront of the jungle. cant see the mountain at all. no safety as it isolated. water heat stop after 2 people bath then have to wait. smelly toilet. not suitable for elders as you need to climb stiars to top. big triple bed room. breakfast normal. recommend to take kinabalu wing only or valley wing.
Stayed 1 night in Sep 2018

8/10 Good

Yueh Er, Malaysia

The view of the resort is great, room is clean. The bed is uncomfortable to sleep.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Acceptable

Place was further away from the main town but still quite accessible with a car. Room was generally clean and spacious but no wifi in the room, had to head to the lobby for that. Cleanliness of the bedding could do with some improvement. Breakfast was mediocre.
Stayed 1 night in Aug 2018

2/10 Terrible

toffony, kk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad road access

At the very least they inform earlier how the road is. Btw the location too far from the main road
Stayed 1 night in Jul 2018

8/10 Good

nurul zairin, Miri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice view resort , reasonably priced

Strategic place to stay with nice view of environment, only the road To reach the resort is very unsatisfied .. wish the management can consider to fix the road ..
Stayed 1 night in Jun 2018