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Comfort Loft City Centre at IMAGO Shopping Mall

3.0 star property

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February 2025

Photo gallery for Comfort Loft City Centre at IMAGO Shopping Mall

2 outdoor pools
Deluxe Apartment, 3 Bedrooms, Balcony, City View | Living room | LED TV
Deluxe Studio Suite, Multiple Beds, Balcony, Garden View | View from room
Full-size fridge, microwave, electric kettle
Individually decorated, individually furnished, desk, laptop workspace

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Outdoor Space
  • Parking included
  • Kitchen
  • Air conditioning

Explore the area

Map
The Loft B, Imago Shopping Mall, Kota Kinabalu, Sabah, 88100
  • Gleneagles Hospital
    3 min walk
  • Imago Shopping Mall
    4 min walk
  • Kota Kinabalu Esplanade
    8 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    15 min drive

Room options

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Garden View

LED TV

Deluxe Apartment, 2 Bedrooms, Balcony, Garden View

  • 1098 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Balcony, Garden View

Deluxe Studio Suite, Multiple Beds, Balcony, Garden View | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Balcony, Garden View

  • 645 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms, Non Smoking, Garden View

Family Apartment, 2 Bedrooms, Non Smoking, Garden View | Individually decorated, individually furnished, desk, laptop workspace

Family Apartment, 2 Bedrooms, Non Smoking, Garden View

  • 1292 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Balcony, City View

Deluxe Apartment, 3 Bedrooms, Balcony, City View | Living room | LED TV

Deluxe Apartment, 3 Bedrooms, Balcony, City View

  • 1399 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Studio, Balcony, City View

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Studio, Balcony, City View

  • 645 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 Bedroom, Balcony, City View

Superior Apartment, 1 Bedroom, Balcony, City View | Individually decorated, individually furnished, desk, laptop workspace

Superior Apartment, 1 Bedroom, Balcony, City View

  • 645 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Room

AC Residence

Parking included
Free WiFi
Restaurant
Air conditioning
4.9 out of 5, Exceptional, (69)
The price is $42
per night
$47 total
includes taxes & fees
Jan 10 - Jan 11
AC Residence

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Comfort Loft City Centre at IMAGO Shopping Mall

3-star apartment in Downtown Kota Kinabalu
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and a children's pool. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and an LED TV with cable channels. Added amenities include a balcony, a private yard, and an electric kettle. Limited housekeeping is available.
Comfort Loft City Centre at IMAGO Shopping Mall offers 20 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Accommodations at this 3-star apartment have kitchenettes with full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries.

This Kota Kinabalu apartment provides complimentary wireless Internet access. LED televisions come with cable channels. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Loft City Centre at IMAGO Shopping Mall features 2 outdoor swimming pools, a sauna, and a children's pool. The apartment offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly apartment also offers a terrace, a garden, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Loft City Centre at IMAGO Shopping Mall is a smoke-free property.

Comfort Loft City Centre at IMAGO Shopping Mall has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace
  • Yard

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • ATM
  • Free bottled water
  • Housekeeping (limited availability)
  • Iron/ironing board

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 9 floors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Comfort Loft City Centre @ IMAGO Shopping Mall Apartment
Comfort Loft City Centre @ IMAGO Shopping Mall Kota Kinabalu
Comfort Loft City IMAGO Shopp
Comfort Loft City Centre @ IMAGO Shopping Mall
Comfort Loft City Centre at IMAGO Shopping Mall Apartment
Comfort Loft City Centre at IMAGO Shopping Mall Kota Kinabalu

Comfort Loft City Centre at IMAGO Shopping Mall Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Afiq

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Apartment is a studio apartment with a single bathroom. Less privacy but good for group travel of 6 people. Very close to the swimming pool and shopping mall entrance
Stayed 1 night in Oct 2022

4/10 Poor

Jackie

Stayed 3 nights in May 2022

6/10 Okay

Verified traveler

Traveled with family
Best place for family vacation...very easy transportation & confinient...Overall good.
Stayed 3 nights in Jan 2020

8/10 Good

CATHERINE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frens Imago
Comfortable n convenience
Stayed 1 night in Nov 2019

8/10 Good

SAIMIZI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supposed the company appointed person to handle
Stayed 1 night in Jul 2019

2/10 Terrible

Stephanie

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We are staying in Loft A, at 1st the mgmt given us at A-7-15 very disappointed is the furniture very old & dirty especially the bathroom once we shower all the water flooded.. and no mirror no dressing table then the mgmt agree to change for us to A-1-2 .. more worst is the cooking stove is faulty & microwave.
Stayed 2 nights in Jul 2019

6/10 Okay

Leong Thye

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just for sleep.
Its comfortable size of room. But smelly from bathroom.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Convenient stay
It is a very convenient place to stay, just walking distance to Imago Mall where you can get anything you need. However, this place may not suit you if you are a light sleeper, it is near to the flying path, the noise is tremendous due to frequent flights above the building.
Stayed 1 night in Aug 2018

10/10 Excellent

IN, 분당

Our stay at Imago Comfort City Loft
It was very pleasing and accommodating!
Stayed 5 nights in Aug 2018

6/10 Okay

Nick, Singapore

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Loft E is not good as it's connected to the shopping mall via car park, which is eerily dark and quiet during night time. Loft A and D are connected directly to the shopping mall. Cleanliness was disappointing as the floor is not mopped after the previous tenant has checked out. Shower drain was stuck. Kitchen windows are oily. Sink is not clean. Good thing is that it's cleaned within a day of reporting it to the hotel. Check in and out procedures are confusing. Been told where to check out the night before. No show on the next day during agreed check out time. Had to call and told to go to another place to check out. Cleanliness and check in/out procedures are the biggest letdown to an otherwise pleasant holiday in the beautiful KK.
Stayed 3 nights in Aug 2018

8/10 Good

Jenni, NZ

Liked: Staff & service, room comfort
Value for money
A fine hotel with very big apartments for a cheap price. Great location. Lovely helpful staff
Stayed 1 night in Jan 2018

6/10 Okay

Mun

Liked: Staff & service
Disliked: Property conditions & facilities
Just good for a night
Noisy plane take off/landing
Stayed 1 night in Jan 2018

8/10 Good

Fui Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

mel, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with fantastic facilities.
Excellent location with heaps of variety for eating and shopping within the Imago complex. Level 6 has an amazing large outdoor recreation area with two pools, modern spacious gym, park, basketball, grassed areas and gardens - it gives you the feeling that you are somewhere else. Very well maintained. Apartment was spacious - excellent for families. Has a full kitchen and laundry.
Stayed 3 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was so disappointed. 1. I asked for cleaning services (this is available upon request) and I had to chase the manager / owner the next day after having arrived to find that the unit had NOT been cleaned. 2. On arrival, the staff did not lead us to the unit and just gave us a card to go to the unit ourselves. We were not taken around the property and had to guess which unit we were staying in by the label on the card - there are a LOT of units and everywhere looked the same so we were quite lost at first. 3. After my stay I found that they gave me the WRONG unit. Either that or they had MISREPRESENTED which unit I was renting with their photos. There are 4 lofts in this property and whilst the photos show that you will get a nice unit with a nice big balcony, we were given a unit with a balcony that could barely fit two chairs and had a completely different view. When I mentioned this to the manager he IGNORED my message.
Stayed 4 nights in Jun 2017

10/10 Excellent

Rinnie, Brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Service Apartment, just above IMAGO
It was a decent stay, with IMAGO Shopping Mall just below. Everything was easy, the staff was really friendly, we did give them a head start on our time of arrival. Thanks for the great stay.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Consider about it more before booking
It wasn‘t active to do house keeping. Even if done, it wasn‘to to provide toilet papers and shampoo. The room also smelled moldy. There was the sound of aircraft landing at midnight.
Stayed 7 nights in Aug 2019

8/10 Good

chul jung

Liked: Room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

2/10 Terrible

Ka Hung

Bad service bad feeling guest house
Planned to book LOFT B but finally turned out LOFT E. Booked 3 rooms but gave us 2 rooms. Changed 3 rooms but no wifi. The last room satisfied our requirements but the washroom full of water after shower. Finally, we couldn't use the gym because we are not the owner.
Stayed 5 nights in Aug 2018

8/10 Good

CHU HSIN TI

Liked: Cleanliness, property conditions & facilities, room comfort
Plus: - huge room + swim pool - great location Minus: - need to contact host, no check-in desk
Stayed 1 night in Apr 2018

10/10 Excellent

EC, TW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for family trip.
in loft E, somehow not so easy to go to the mall and call uber, but its fine. i like to stay here with my family, the living room and sofa is great, plus the 6F swimming pool, fantastic!! just warning if u need luggage storage, need to go to 5F far office, not easy when its a lot pcs.
Stayed 2 nights in Feb 2018

6/10 Okay

Maggie, HK

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
房間够大，能看到海景。
打電話通知收拾房屋，添加蒸溜水、沐浴露和厠紙，但竟然沒有人來處理？要再打電話催才有人來。被套有好大嘅污漬，枕頭套都好污糟。
Stayed 4 nights in Sep 2017

10/10 Excellent

JeonHyeju, Korea

Liked: Staff & service, property conditions & facilities, room comfort
깔끔한 방이지만 프론트가 없어 약간 불편
방이 엄청 깔끔하긴 해요. 4일정도 묵었는데 중간에 바퀴벌레 1마리를 목격하긴 했어요. 그렇지만 바퀴벌레가 나올 정도로 더러운 방 모양새는 아니에요 프론트가 없어서 처음들어갈 때 전화로 직원을 불러야 하고, 호텔과의 연락은 카톡으로 하면 돼요 요리하기에 편리하게 되어있고, 냉장고, 세탁기 다 구비되어있어요 보지는 않지만 TV도 있고, 에어컨도 매우 시원합니다. 이마고몰 안이라 택시 잡기도 수월하고, 공항과도 10분거리 거의 모든 곳과 10분 이내로 도착이라 위치도 맘에 들었습니다~
Stayed 4 nights in Aug 2017