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Ease Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ease Hotel

Room amenity
Room
Front of property
Room
Bathroom shower

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Unit no.7, Block B, Ground Floor, Warisan Square, Kota Kinabalu, Sabah, 88000
  • Anjung Samudera
    1 min walk
  • Kota Kinabalu Esplanade
    2 min walk
  • Oceanus Waterfront Mall
    3 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    15 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Family Room, City View | View from room

Family Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Standard Double Room (No View)

Standard Double Room (No View) | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room (No View)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Ease Hotel

3-star Kota Kinabalu hotel, connected to a shopping center in Downtown Kota Kinabalu
This hotel features concierge services, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Ease Hotel offers 25 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Ease Hotel features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. This Kota Kinabalu hotel also offers room service (during limited hours), a front-desk safe, and an elevator.

Ease Hotel has designated areas for smoking.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free bus station shuttle

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 30.00
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: MYR 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ease Hotel Kota Kinabalu
Ease Hotel
Ease Kota Kinabalu
Ease Hotel Sdn Bhd Kota Kinabalu, Sabah
Ease Hotel Hotel
Ease Hotel Kota Kinabalu
Ease Hotel Hotel Kota Kinabalu

Ease Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 68 reviews" "
Rating 8 - Good. 22 out of 68 reviews" "
Rating 6 - Okay. 22 out of 68 reviews" "
Rating 4 - Poor. 8 out of 68 reviews" "
Rating 2 - Terrible. 5 out of 68 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohd Khairul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good, nothing to complain
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveler

Bathroom flooded. Very digusting.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hotel has a musky wet stench and wifi is bad.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Hot water did not work. The wifi did not work. It was a good hotel to rest for a day but not to stay for long.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Weird but ok
Bit of a weird one but absolutely fine at the same time. Definitely good location. 1. Didn’t realise no view meant no window 2. They take a 50RM deposit - only for the case you bleed in the bed (wonder what happened there isn’t he past) 3. Was given a free ride to the bus station which was nice.
Stayed 2 nights in Jan 2018

8/10 Good

tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

4/10 Poor

Jan , New Zealand

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Get what u pay for
The hotel staff where great but the hotel is tired and musty. Windows don't open only stayed one night not 3 as booked.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

toh

Liked: Cleanliness, staff & service, room comfort
friendly staff
location good.but lift to the rooms very odd
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

4/10 Poor

Angry Guest, KK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience ever!!!
My honeymoon was turned into a nightmare. We were only informed about the hotel lift being closed for repair after checking in. We asked if the repair will be completed later that day and the hotel receptionist assured us that the problem will be solved asap. We had to carry our big & heavy luggage up the flight of stairs to the 2nd floor which was very frustrating. We climbed up & down the smelly & hot staircase many times to go out for meals, shopping, massage. When we check out, then we are told that the repair work for the lift might take 2 weeks or more. So if you do not want to spoil your vacation, do check on the status of the lift repair before you book your stay.

6/10 Okay

Verified traveler

Liked: Staff & service
decent hotel
Decent rooms, not the cleanest corridors but broken lift was disappointing. Check if it's fixed already if you don't want to walk up.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay Hotel
Clean, comfortable, close to the waterfront. Wifi was spotty. Overall good hotel.

6/10 Okay

Verified traveler

Meh
Okay hotel. The woman at the front desk was very attentive. Would not return but that is because the city is just boring.

6/10 Okay

Charlie

Disliked: Property conditions & facilities
Good location
They took my deposit and held my luggage then tried to say I didn't have a reservation. The employee who did this was new and misplaced my ticket. We worked it out but was frustrating.

6/10 Okay

kok Ping

Liked: Cleanliness, room comfort
Smelly Corridor
Actually we book 2 rooms, however one of the room has a bathroom problem, the piping is no good thus always have a smell. However the other room the bathroom is ok. The corridor really smell, I think the carpet is too old, if not the location and room are ok.

6/10 Okay

papa bear, kota belud

Liked: Staff & service
nice hotel but but pricey.
good service but average facility. will recommend to other.

4/10 Poor

yassin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jacklyn, malaysia

Disliked: Cleanliness, room comfort
Easy access to food stalls
location was good,easy to access to food stall, but the hotel was smelly

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sophocating Area
Sophocating area. Confront room not function well.

8/10 Good

Verified traveler

Liked: Staff & service
Strategic location as it is near to the city.
Friendly and helpful staff. The room is quite spacious and clean. Worth the money.

6/10 Okay

Thien Hin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
good condition in rooms,
need to check all linen n towel once u checked in as any stain found after u check out, hotel will charge u despite it is not done by u.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Ronald, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
A good clean budget hotel in a great location. Very friendly and helpful staff. I took a room with "No view" but I didnt know that it means it has no window - it wasnt a big deal to me but it wouldnt harm describing the room as having "No Window"