Along with a 24-hour front desk, this smoke-free hotel has free WiFi in public areas and a free airport shuttle. Other amenities include multilingual staff.
Eminent Hotel offers 112 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This Kota Kinabalu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Eminent Hotel features multilingual staff and an elevator. Public areas are equipped with complimentary wireless Internet access. A roundtrip airport shuttle is complimentary to guests (available 24 hours).
Eminent Hotel is a smoke-free property.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour free roundtrip airport shuttle
Area shuttle (surcharge)
Onsite parking includes off-street options
Family friendly
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
Elevator
More
3 floors
Built in 2013
Smoke-free property
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable/satellite channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 10.00
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 60 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 50 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-out fee: MYR 10.00 (subject to availability)
Rollaway bed fee: MYR 60 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property is also known as
Eminent Hotel
Eminent Hotel Kota Kinabalu
Eminent Kota Kinabalu
Hotel Eminent
Eminent Hotel Kota Kinabalu, Sabah
Eminent Hotel Hotel
Eminent Hotel Kota Kinabalu
Eminent Hotel Hotel Kota Kinabalu
Eminent Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 88 out of 251 reviews" "
10 - Excellent
88
Rating 8 - Good. 116 out of 251 reviews" "
8 - Good
116
Rating 6 - Okay. 32 out of 251 reviews" "
6 - Okay
32
Rating 4 - Poor. 9 out of 251 reviews" "
4 - Poor
9
Rating 2 - Terrible. 6 out of 251 reviews" "
2 - Terrible
6
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Gaylene
Traveled with partner
Jun 21, 2024
Liked: Cleanliness
We chose Eminent because our flight arrived very late and they are close to the airport and included the promised service of meeting us and driving us there. However the driver was very late coming and we were left standing there with their phone number that would not connect. After travelling for 24hrs it was the “last straw”! Eventually a driver came and all was well.
The room was very clean and spacious. We stayed for a layover only. The floor is outdated, but everything was clean. You could hear other people in other rooms. A large shopping/dining complex is at the hotel.
The check-in and check-out processes were smooth. The hotel staff were friendly, courteous and helpful.
The room was fresh, clean, surprisingly spacious and adequately supplied with amenities.
There are several possible improvement which the hotel management can consider:
1) Provide fire escape floor plan
2) A Spy Key Hole at the door for security purpose
3) Remove unused rain water shower head in the bathroom
4) The shower was a let down. The rain shower would have been better.
5) Bath towels provided were old and worn out, provide new fresh clean towels
6) Provide separate hair shampoo and body shower gel
7) A shower sliding door to prevent water from splashing out will be good
8) Replace fused lighting tubes at the bed headboard
9) Additional mirror at the dressing table will be good
10) Provide tea bags as another choice, not everyone drink coffee
11) 3-in-1 coffee is convenient but unhealthy. Offer coffee powder, sugar and creamer in sachets will be good
10) A safe box in the room will be good and appreciated
11) Reduce the noise from other rooms. Room is not noise proof especially at the bathroom area.
Finally, the complimentary airport transfer is simply brilliant!
Christopher
Stayed 1 night in Aug 2019
8/10 Good
leung
Traveled with partner
Jul 27, 2019
Liked: Cleanliness, staff & service, amenities
overall was ok. please service your aircond. it took hours to cool the room