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Gaya Centre Hotel

3.0 star property

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Photo gallery for Gaya Centre Hotel

Reception
Standard Twin | Minibar, in-room safe, desk, iron/ironing board
Property amenity
Standard Twin | Room amenity
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Jalan Tun Fuad Stephens, PO Box 13751, Kota Kinabalu, Sabah, 88843
  • Suria Sabah Shopping Mall
    ‪3 min walk‬
  • Gaya Street Sunday Market
    ‪7 min walk‬
  • Jesselton Point Ferry Terminal
    ‪7 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Room amenity

Deluxe Room

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • 250 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin

Standard Twin | Minibar, in-room safe, desk, iron/ironing board

Standard Twin

  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 370 sq ft
  • City view
  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite Non smoking

Minibar, in-room safe, desk, iron/ironing board

Junior Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Panorama King Room

Minibar, in-room safe, desk, iron/ironing board

Panorama King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room

Minibar, in-room safe, desk, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Panorama Queen Room

Minibar, in-room safe, desk, iron/ironing board

Panorama Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Gaya Centre Hotel

3-star hotel in Downtown Kota Kinabalu
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Gaya Centre Hotel offers 256 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Gaya Centre Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
G Cafe - This café specializes in local cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MYR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 32 for adults and MYR 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • G Cafe

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 32 for adults and MYR 28 for children
  • Self parking fee: MYR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gaya Centre
Gaya Centre Hotel
Gaya Centre Hotel Kota Kinabalu
Gaya Centre Kota Kinabalu
Gaya Hotel
Hotel Gaya Centre
Gaya Centre Hotel Kota Kinabalu, Sabah
Gaya Centre Hotel Hotel
Gaya Centre Hotel Kota Kinabalu
Gaya Centre Hotel Hotel Kota Kinabalu

Gaya Centre Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 102 out of 733 reviews
Rating 8 - Good. 319 out of 733 reviews
Rating 6 - Okay. 223 out of 733 reviews
Rating 4 - Poor. 61 out of 733 reviews
Rating 2 - Terrible. 28 out of 733 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Del

Business traveler
Liked: Cleanliness, room comfort
Clean and adequate
Stayed a night. Hotel is very dared. Bathroom quite bare. Price is a bit high for the condition. But it's clean and adequate with great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Super hotel, excellent staff and very friendly! Rooms are big and lovely big windows. Lovely stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Telekom Malaysia Berhad Wong Sack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet need some upgrading.
Stayed 2 nights in Sep 2024

8/10 Good

Morene

Liked: Staff & service, property conditions & facilities
Overall, a great stay. Howevre, i booked a seaview room (and paid for it), but was told.they had none left.
Stayed 5 nights in Aug 2024

10/10 Excellent

Patrick, limbang

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Disappointed
There's only 2 bath towels. No bar soap to wash your hands. There's bath gel, shampoo and conditioner. Receptionist said that they would bring extra bath towel, but did not. I had stayed there before covid time and service was much better.
Stayed 2 nights in Aug 2024

8/10 Good

Khin Choy, Klang

Business traveler
Liked: Cleanliness, staff & service
No comment
Stayed 1 night in Jul 2024

8/10 Good

Gaylene

Traveled with partner
Liked: Cleanliness, staff & service
The staff were exceptionally caring, polite and helpful.
Stayed 2 nights in Jun 2024

2/10 Terrible

Tien Yew

Stayed 1 night in May 2024

8/10 Good

TVARUGHESE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The Laundry promise of same day service printed on their notifications in the room was not fulfilled. It was a false promise and created a wardrobe challenge for me. It is important not to mislead and give PRECISE time and date of delivery. In 45 years of intense global travel this has not happened before. Please instruct Gays Centre Hotel ASAP.
Stayed 4 nights in May 2024

8/10 Good

Ivor

Liked: Cleanliness, staff & service, amenities
Very close to malls and restaurants. Hotel was clean and cozy. Staff were helpful. No Free parking (charged at RM 15 per day) if you've rented a car. As such 2 less star for the facilities.
Stayed 9 nights in Apr 2024

6/10 Okay

King Wong

Traveled with family
Liked: Staff & service
Location was excellent
Stayed 2 nights in Apr 2024

8/10 Good

samuel

Stayed 5 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Poor house keeping service.
Good location, near suria Sabah, nice & friendly bell boy. Poor house keeping service.
Stayed 6 nights in Dec 2023

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lights were quite dim. Breakfast simple
Stayed 2 nights in Dec 2021

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good & nice hotel area. Friendly staff.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Yew

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Jamil, KL

Traveled with family and small children, Traveled with family
Liked: Staff & service
Everything OK.
Stayed 3 nights in Jan 2020

4/10 Poor

Yew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaya Central Hotel
Low floor old hotel. Guest parking not free
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Franc, Brisbane Australia

Traveled with family
Liked: Staff & service
Hotel staff was friendly and very helpful. But the air conditioning in the room didn’t work properly. As well the toilet wasn’t cleaned properly when we first got there.
Stayed 4 nights in Jan 2020

10/10 Excellent

roseolga

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just beside the shopping mall
Stayed 1 night in Dec 2019