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Grandis Hotel

4.0 star property

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Photo gallery for Grandis Hotel

Outdoor pool
Hallway
Terrace/patio
Deluxe Room, Sea View | Beach/ocean view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Suria Sabah Shopping Mall, 1A Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, 88000
  • Jesselton Point Ferry Terminal
    ‪2 min walk‬
  • Jesselton Quay
    ‪3 min walk‬
  • Suria Sabah Shopping Mall
    ‪4 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Deluxe Studio

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Superior Room

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | City view

Deluxe Room

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, blackout drapes, iron/ironing board

Deluxe Family Room

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

In-room safe, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Studio

In-room safe, blackout drapes, iron/ironing board

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

In-room safe, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Suite

In-room safe, blackout drapes, iron/ironing board

Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

In-room safe, blackout drapes, iron/ironing board

Deluxe Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

In-room safe, blackout drapes, iron/ironing board

Executive Suite

  • Sleeps 2
  • 1 King Bed

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Outdoor pool

Hyatt Regency Kinabalu

  • Pool
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  • Kids pool
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4.2 out of 5, Very Good, (1000)
The price is $97
per night
$107 total
includes taxes & fees
Mar 14 - Mar 15
Hyatt Regency Kinabalu

About this property

Grandis Hotel

4-star hotel in Downtown Kota Kinabalu
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Grandis Hotel offers 188 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Grandis Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. This Kota Kinabalu hotel also offers a rooftop terrace, a vending machine, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Grandis Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Grandis Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 48 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 48 per person
  • Rollaway bed fee: MYR 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grandis Hotel
Grandis Hotel Kota Kinabalu
Grandis Kota Kinabalu
Hotel Grandis
Hotel Grandis Kota Kinabalu, Sabah
Grandis Hotel Hotel
Grandis Hotel Kota Kinabalu
Grandis Hotel Hotel Kota Kinabalu

Grandis Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 891 reviews
Rating 8 - Good. 361 out of 891 reviews
Rating 6 - Okay. 75 out of 891 reviews
Rating 4 - Poor. 21 out of 891 reviews
Rating 2 - Terrible. 8 out of 891 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and hotel spotless. Well located. We had a really pleasant stay and would stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Chen Hoong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Rona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely nice and helpful and hotel spotlessly clean. Decent facilities although a little older. Breakfast has wide selection of basic foods. Coffee not so great but lots of coffee shops near by. Very convenient location.
Stayed 2 nights in Oct 2024

8/10 Good

Louise

Liked: Staff & service, property conditions & facilities
The staff were very friendly and attentive, position of property was great. The rooms were a bit noisy, & there were heaps of kids running around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael, Leigh on Sea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms and good views over the sea. Staff very helpful and friendly. Only slight negatives was tgat the bars clided at 10pm which is a littke early, and some of the "hot" breakfast items were not kept that hot. But overall thoroughly recommend the Grandis when staying in Kota Kibabalu and we would not hesitate to stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Great hotel and service. Loved the roof top pool and bar, great place to cool down.
Stayed 2 nights in Aug 2024

6/10 Okay

hsin ying

Traveled with family
Disliked: Room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Wayne

Business traveler
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Great sunset view if you go up to the roof bar. Ongoing construction by the water. Would be amazing once that area is done
Stayed 5 nights in Jun 2024

10/10 Excellent

SEULGI

Stayed 4 nights in Jun 2024

10/10 Excellent

woong sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Khalidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable.
Stayed 3 nights in May 2024

8/10 Good

Fang Jun

Business traveler
Liked: Cleanliness, staff & service, amenities
overall ok, but the shower not hot enough
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room we booked for 3 persons was very spacious and clean. The bathroom was huge and spacious. We enjoyed our stay. The front desk service staff - Irfan and Eva were very friendly and helpful. Irfan gave us some information and tips on where to eat and how to walk. He was very patient and smiley all the time. We were happy with the room and the service.
Stayed 1 night in Apr 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made two separate visits within the same week. Welcome was very different. First time no welcome porters and we carried own luggage in and up to our room. Receptionists were more formal and treated it more like a business. Second we had a great experience- were greeted by porters who carried bags in and took up to our rooms. Reception gave a very warm greeting and very chatty. Breakfast was great with wide selection of food. Pool was nice and clean with few people using it. We couldn’t find anyone to get towels from though. Hotel was clean throughout. Rooms were nice and big. Our request for maintenance was met within a few minutes and simple problem solved. Great location for the mall which you could access straight from the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location, right between Suriah shopping centre and Jesselton Quay. Staff were lovely and super accomodating. The rooftop was a great spot to swim and get beers after and watch the sunset.
Stayed 5 nights in Mar 2024

8/10 Good

Pinpin

Stayed 2 nights in Apr 2024

10/10 Excellent

YAT FAI ERIC

Stayed 5 nights in Mar 2024

8/10 Good

Robert Thomson

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good and had a pleasant stay. Thank you
Stayed 3 nights in Mar 2024

8/10 Good

Paul

Stayed 4 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Underwhelming.
Arrived on the eve of christmas. It was evident the hotel is shortstaffed. we had to carry our luggages from the car to the lobby. the management has failed to plan for this. The value for money is not great either. The room is decent but not great. The breakfast (for the price) is too expensive for the spread. bear in mind, there are other great hotels in the city for cheaper price. you are paying for the location and thats it.
Stayed 1 night in Dec 2023

10/10 Excellent

Fadhilah

Stayed 2 nights in May 2023

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge and comfy room with good sound proof walls and window. Very convenient to amenities and Suria mall connected to it at L1. Breakfast selections can be better improved with healthier choice selections.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nurawlia

Stayed 2 nights in Feb 2023

8/10 Good

Hwa Feng

Traveled with family
Good hotel with good value especially with free breakfast and dinner. Furniture were bit old but comfortable. Spacious family room.
Stayed 2 nights in Aug 2022