Hotel Garden

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Garden

Family Triple Room | Iron/ironing board, free WiFi
Exterior
Reception
Lobby sitting area
Shower, free toiletries, bidet, towels

Reviews

6.2 out of 10

Popular amenities

  • Parking available
    Parking available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
No 3 Lorong Dewan (Australian Palace), Gate of City Observatory Hill, Kota Kinabalu, Sabah, 88000
  • Gaya Street Sunday Market
    3 min walk
  • Wisma Merdeka Shopping Center
    4 min walk
  • Suria Sabah Shopping Mall
    6 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    16 min drive

Room options

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room (No Window)

  • Sleeps 2
  • 1 Queen Bed

Family Triple Room

  • Sleeps 3
  • 3 Twin Beds

About this property

Hotel Garden

Kota Kinabalu hotel connected to a shopping center, walkable to Suria Sabah Shopping Mall
Self parking, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Hotel Garden offers 19 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Premium satellite television is provided.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Garden features tour/ticket assistance, a garden, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Kota Kinabalu hotel also offers express check-in, express check-out, and RV/bus/truck parking. Onsite parking is available (surcharge). The property offers extended parking privileges to guests.

Hotel Garden has designated areas for smoking.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Self parking on site (surcharge)
  • RV/bus/truck parking on site
  • Extended parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Garden Kota Kinabalu
Hotel Garden Kota Kinabalu
Hotel Garden Hotel
Hotel Garden Kota Kinabalu
Hotel Garden Hotel Kota Kinabalu

Hotel Garden Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 16 out of 35 reviews" "
Rating 4 - Poor. 7 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Parking
Everything was good. It just the bed mattress werent really clean. and one more regarding the parking which i find really hard to find. I need 15-20mins to search for a parking.

8/10 Good

KJ, malaysia

Liked: Staff & service
Hotel Garden )
Nice stay here..the hotel is in good condition..and the staff also very nice..the location is very strategic..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay at Hotel Garden
I had a room without windows. The stay was fine, but i heard dogs barking in the middle of the night, so i was awaken by the noise, but it only lasted for a while, then i went back to sleep.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
the only advantage is its location;
no good other than that. no toiletaries, very poor connection to wifi,as a whole not as good as advertised.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Cheap hotel in KK city center
An ok hotel for budget traveler looking for a hotel in KK city center. Only the receptionist command of english is a bit lacking and seems unsure of what he was doing.

8/10 Good

John, Sandakan

Liked: Cleanliness, room comfort
Nice Hotel 5-10 minutes from malls and foods.
I was just need hotel to sleep. Hotel Garden is just perfect for my need. I will stay there again.

8/10 Good

Am, Kuala Lumpur

Liked: Staff & service
Hotel in the city outskirt
The hotel staffs were very friendly. The hotel located very near to some landmarks of Kota Kinabalu. Very suitable for backpackers or tourists who plan to do sightseeing or spend time exploring KK, as the amenities of this hotel are very basic.

6/10 Okay

yy, singapore

Disliked: Property conditions & facilities, room comfort
Good location and cheap
Of course, the room interior room is not so nice. Location is very good, walking distance to the city and jetty

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel Facilities - wifi not working
Value for money. Small room and able to provide a good sleep. I was given a room in level 3 and if you bring a heavy luggage then better get the lowest floor. The staircase a bit steep and elevator service the upper floor.

6/10 Okay

ann

8/10 Good

Ho, Hong Kong

Liked: Cleanliness, staff & service
Great location
Hotel is very basic and simply but has a great and central location. Staff is also nice and helpful.

6/10 Okay

Norris

Liked: Cleanliness, staff & service
Advertised free wifi doesn't exist
The advertised free wifi doesn't actually work at all, the staff are aware of this

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good value hotel for the price. However, the description states it has a city view, and they tried to put us in a room with no window, they did 'upgrade' us for free, but only after showing the hotels.com description. Location is great for the town centre.

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für meinen Zweck war vollkommen ausreichend
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
lack of maintenance
interim stay only
Stayed 1 night in Dec 2017

2/10 Terrible

June, South Korea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
가지 마세요...
첫날 도착을 밤에해서 잠만잘거니 제셀턴이랑 가깝고 싼데면 괜찮겠지 싶어서 예약했던건데.. 정말 비추합니다.. 프론트 여직원은 친절했지만, 그 외엔 숙소 내 좋은점이 하나도 없었습니다. 우선 객실 바닥이 욕실바닥?처럼 되어있고 실내용슬리퍼도 없어서 신발을 신고 다녔습니다^^; 짐풀기도 찜찜했고, 창문은 달려는 있으나 커튼이 쳐진 상태로 열수도 없으며, 객실 내에 벌레와 모기가 정말 많아서 하..ㅠㅠ 샤워를하고 모기기피제를 듬뿍 뿌리고 자는 희귀한 경험을 했습니다... 위즈마와 제셀턴은 걸어갈 수 있는 위치였기 때문에 그 점은 좋았으나 그거보고 가기에는 도저히 잘만한 곳이 아닙니다. 작은 테이블 하나도 없어서 캐리어위에서 컵라면 먹었습니다. 한국 시골 민박보다 안좋습니다. 만원더쓰시면 훨씬 안락하게 잘수있어요...가지마세요ㅠㅠ
Stayed 1 night in Jun 2017

8/10 Good

malee, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもフレンドリーです。
数回、宿泊していますが、とても重宝しております。wifiが通じにくい部屋もありますが、レセプションあたりでは可能です。荷物も預かってもらい 助かりますね。

6/10 Okay

Peter

Disliked: Room comfort
Centralt beliggende
Lidt skod men billigt og flinke personale

6/10 Okay

自由人, 中国

绝佳的地点
酒店就在山脚下,去加雅街吃饭、去山顶看日落、去码头乘船跳岛都非常方便,附近还有超市,买东西买手信不用提多久。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
창문이 없네요.
창문도 없고. 다리미질 하는 스탠드에는 개미가 기어다니네요;;; 호텔에서 개미가 득실대는거 본적은 처음;;; 잠깐 자는거라 제일 싼걸로 했다가 큰 후회 했습니다.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan inte rekommenderas!
Helt värdelöst! Inget fönster trots "superior room", vattnet - både varmt och kallt - tog slut efter en halv dusch. Kändes som ett fängelse. Inte prisvärt trots det låga priset. Finns betydligt mer prisvärda alternativ i närheten.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房內無WIFI,大堂WIFI都很微弱,早上是收不到,這間酒店最大好處是近市區,比較方便